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Secrets St. James Montego Bay

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Lot 59A Freeport, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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getaroom.com
USD 423
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Snaptravel
USD 298
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Free cancellation until 19/08/21
eDreamsUSD 390
Booking.comUSD 390
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (8559)
Pool & Beach (2147)
Room & Suite (1630)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 71 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
If you’re looking for a luxury all-inclusive resort in Montego Bay, look no further than Secrets St. James Montego Bay. Given the close proximity of popular landmarks, such as Harbour Street (1.9 mi) and Blessed Sacrament Cathedral (2.0 mi), guests of Secrets St James Hotel can easily experience some of Montego Bay's most well known attractions. Free wifi is offered to guests, and rooms at Secrets St. James Montego Bay offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Secrets St James Hotel are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. If you like barbeque restaurants, Secrets St. James Montego Bay is conveniently located near Pork Pit and MVP Smokehouse. Montego Bay is also known for some great marinas, including Montego Bay Yacht Club and Montego Bay Marine Park, which are not too far from Secrets St James Hotel. The staff at Secrets St. James Montego Bay looks forward to serving you during your upcoming visit. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Entertainment staff
Evening entertainment
Nightclub / DJ
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Adults only
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
8,163Reviews1,127Q+A100Room tips
Traveller rating
  • 5,164
  • 1,806
  • 730
  • 279
  • 184
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Popular mentions
Eric R wrote a review Feb. 2021
1 contribution
This Hotel was amazing!! My cousin had her wedding here. My whole family loved the staff!! and everyone was attentive and very professional. Special shout out to the morning bartender Jheanell aka mama.. she definitely was the highlight of the trip she made everyone feel at home and took care of us. We will definitely be back one day!!
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Date of stay: February 2021Trip type: Travelled with family
Helpful
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Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay
Responded 3 days ago
Dear Valued Guest, Thank you for choosing Secrets St. James for your haven of relaxation and for sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Secrets St. James will certainly ensure that these are well maintained and constantly improved. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. Kind Regards, Alisteer Nelson
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Don L wrote a review Feb. 2021
1 contribution
We had a great time there. The staff was amazing, the rooms were very nice, the pools and beaches were clean, the resort was great, and the people were nice. Our concierge was Chantal, and she was awesome! We will definitely be back!!!
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Share
Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay
Responded 3 days ago
Dear Valued Guest, Thank you for choosing Secrets St. James for your haven of relaxation and for sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Secrets St. James will certainly ensure that these are well maintained and constantly improved. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. Kind Regards, Alisteer Nelson
Read more
Tanya B wrote a review Feb. 2021
12 contributions3 helpful votes
+1
It was fantastic!! The staff was amazing . The entertainment was spot on!! TJAY AND SKY WERE WONDERFUL!! Tasha my girl!! Never let us want for anything!! The bartending staff was great!! (NISHA) capt.
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Date of stay: February 2021Trip type: Travelled with friends
3 Helpful votes
Helpful
Share
Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay
Responded 1 week ago
Dear Valued Guest: Thank you for choosing Secrets St. James for your haven of relaxation and for sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Secrets St. James will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team members mentioned. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. Kind Regards, Alisteer Nelson (Social Media Manager)
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Marc Ellis wrote a review Feb. 2021
Salt Lake City, Utah1 contribution1 helpful vote
Ok I am going to start this by saying the only real negative things I can say when we booked our trip they showed on there web site and told to our travel agent that the Hobie Cat sail boats were included in non-motorised water sports at no extra cost, On there website right now it states that there are sailboats included but then it also list catamarans with a little * to indicate extra costs. well considering they only have the hobie cat catamarans this is very deceptive. Free sailing is one of our key points in where we book a vacation as it is something we enjoy and do a lot. So as wonderful as everything was and as much as I would like to stay again I will not because they charge 80$ an hour for the catamarans :( Also note that eating anywhere on the resort is best at least 45 minutes before they close, trust me the difference in the food quality at open and at close was shocking. All of that said it was a wonderful place. Very friendly staff ... when I complained about the cost on sailing and the fact we booked there for the reason they included sailing they contacted management and the very next morning I got a call first thing in the morning stating it was all taken care of and it would be complimentary for the duration of my stay. I want to say thank the fantastic staff for making my stay perfect. when they say welcome home .....they meant it wow it was awesome I have so much to say positive its overwhelming I do not know where to start .. within a couple days the staff would greet us by name that was amazing But one of the things that really stuck out for me was my wife one night at dinner said she was really enjoying the wine they had, later that night when we went to our room there in our secret box was a bottle of that wine and two glasses. that really just amazed me. The staff was great and man did we have a lot of fun our favorite bar tender Everett was entertaining and friendly we already miss him very much that man was amazing at his job and just really made things fun and entertaining what a guy ! The rooms were amazing the grounds clean and very well kept just a great place !
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: Face the ocean on the top floor -use the jacuzzi tub on your balcony and wow
See more room tips
1 Helpful vote
Helpful
Share
Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay
Responded 1 week ago
Dear Valued Guest: Thank you for choosing Secrets St. James for your haven of relaxation and for sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Secrets St. James will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team members who further enhanced your stay. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. Kind Regards, Alisteer Nelson
Read more
SWF111111 wrote a review Feb. 2021
Baltimore, Maryland265 contributions6 helpful votes
Fabulous vacation at Secrets St James. Food was excellent, staff was wonderful, the weather cooperative, and the resort gorgeous. If you need a vacation, this is the place to go, and now is the time to go. Flew out of BWI - quick lines. Got a bit bogged down in customs at Sangster, but not enough to be annoyed or wish we purchased Club Mobay. Easy transfer to hotel via Amstar. Free upgrade to Preferred Club. The room was beautiful, spacious and comfortable. The grounds are fantastic and due to the pandemic, not crowded. Very safe if you are worried. Never had my temperature taken so often! Probably 10 times a day. The covid test for re-entry to the US was quick and easy. Loved all the food - buffet, Patio (Mex), French, Italian. Best staff ever - so friendly and helpful. Again, it’s not crowded, you can sit wherever, whenever, and stay as far away from other guests as you want. The flights were half full, no lines at the airports, other than Jamaica customs. Fun, easy and safe trip!!!
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay
Responded 1 week ago
Dear Valued Guest: Thank you for choosing Secrets St. James for your haven of relaxation and for sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Secrets St. James will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team members who further enhanced your stay. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. Kind Regards, Alisteer Nelson
Read more
Previous
PRICE RANGE
USD 360 - USD 742 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets st james hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
350
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Frequently Asked Questions about Secrets St. James Montego Bay
Which popular attractions are close to Secrets St. James Montego Bay?
Nearby attractions include Rocklands Bird Sanctuary (3.8 km), Montego Bay Yacht Club (0.7 km), and Rastafari Indigenous Village (6.6 km).
What are some of the property amenities at Secrets St. James Montego Bay?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets St. James Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets St. James Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets St. James Montego Bay?
Yes, free parking is available to guests.
What are some restaurants close to Secrets St. James Montego Bay?
Conveniently located restaurants include Tokyo Jo's, Juici Patties, and Mystic Thai.
Are there opportunities to exercise at Secrets St. James Montego Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets St. James Montego Bay have an airport shuttle?
Yes, Secrets St. James Montego Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets St. James Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets St. James Montego Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets St. James Montego Bay?
Many travellers enjoy visiting Lethe Estate (7.0 km), Barnett Estate Plantation (3.2 km), and The Cage (4.9 km).