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Sandals Montego Bay

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5,148 Reviews from our TripAdvisor Community

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Showing 5,089: English reviews
Loxley, Alabama
Reviewed 5 July 2012

I have been to many all inclusives, and this one is at the top of my list. They want to please you, and everything is so romantic and gorgeous. This was the location of our destination wedding, and everything was perfect down to the last detail. I have absolutely no complaints at all. Room was beautiful, always little extras such...

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5Thank stepstephenson
Tustin, California
Reviewed 3 July 2012

Me and my wife left the day off the wedding because we didn't want to waste any time getting to our romantic getaway! Also, the honeymoon was a surprise to my wife so I had the privilege of whisking her away to a secret location in the Caribbean. Thanks to Mike from Dream Makers Vacation Services, he helped me plan...

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4Thank Josh A
Memphis, Tennessee
Reviewed 1 July 2012

This was a very pleasant stay and we will return. We had an amazing beachfront room stocked with all the needed amenities. Reyon assured that our room was stocked on a daily basis and he did it with such a great personality! We actually looked forward to seeing him because of his warming personaility. We took several amazing tours and...

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4Thank Stephanie A
Lexington, Kentucky
Reviewed 30 June 2012

We just returned from six nights of bliss at Sandals Montego Bay. We honeymooned seven years ago at Sandals Ochos Rios and while that resort was lovely, we did not love the two hour drive from the airport. This time we were older and wiser and wanted a short drive and SMB is definitely close to the airport! The planes...

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12Thank Martmaureen
Management response:

Thank you so much for your review of Sandals Montego Bay. I'm glad you were able to enjoy six wonderful nights at our resort. I will be sure to let the staff and General Manager know about how pleased you were with the service and amenities offered. We hope to see you again soon! Sincerely, Cassie C Review Coordinator Sandals...

Barry, United Kingdom
Reviewed 30 June 2012

just back on the 14th june 2012 from our new home thats what it felt like it was paradise we ha our wedding and honeymoon in the montego bay hotel and we couldnt find a fault not one the beach sea were beautifull, the staff couldnt do enough for you .vanecia our wedding co ordinatour was brilliant we miss her...

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2Thank karen r
Management response:

Thank you so much for your review of Sandals Montego Bay. I'm so happy that we were able to make your special day amazing and make your vacation one to remember! No stress, no worries and friendly faces, we love to make our guests feel at home. We can't wait to welcome you back home! Sincerely, Cassie C Review Coordinator...

Los Angeles, California
Reviewed 29 June 2012

My husband and I enjoyed our stay. The food was delicious and we absolutely loved dining oceanside. We stayed in the Bay Roc Honeymoon Beachfront Veranda Jr. Suite and the room was beautiful. The bed was very comfortable--I got sick on our way there and I slept so comfortably that I had a quick recovery. Our Butlers were Andrea and...

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4Thank Mayaroundtheworld
Buffalo, NY
Reviewed 28 June 2012

Overall the trip was wonderful. The only two things that would be negative would be the proximity to the airport (which honestly wasn't really noticed after the first plane and wasn't heard in our room) and the "reserve only" restaurant food. The buffet style food was tremendous but the other food was somewhat bland and left room for improvement. Other...

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2Thank Caleb S
Chandler, Arizona
Reviewed 27 June 2012

We traveled to Sandals MB for our honeymoon. For the most part we had a good time with a few concerns along the way. My main concern is my husband is being contacted by a few of the women wait staff there. One of the staff members even contacted me asking for money. I'm very upset over this and have...

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7Thank Jacqueline007-5
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this review

Thank you for posting about your stay with us. I’m so sorry that your experience with us did not meet your expectations. We are known for providing luxury in a friendly and comfortable environment and unfortunately, during your experience, it seems we did not meet those expectations. Your opinion is very important to us and we have noted your dissatisfaction...

Middletown, New Jersey, United States
Reviewed 27 June 2012

My husband and I met up with a few other couples at Sandals Montego Bay and we all had the time of our lives! This was our 2nd Sandals trip and we are in love with the resort! The service was exceptional, and the accommodations were flawless. My husband and I booked a private candlelight dinner on the ocean for...

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2Thank Laura R
Seattle, Washington
Reviewed 27 June 2012

We spent the day at SMB during our recent trip and had a great time. The beach is much larger than at Sandals Royal Caribbean but so is the airport noise. This resort is adjacent to the airport and the planes taking off are extremely loud. SRC is only 5 minutes away but the air noise is much quieter. On...

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1Thank CarasAdventures

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 

Additional Information about Sandals Montego Bay

Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $588 - $1,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Hotel Style:
#7 Romantic Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#8 Top resorts Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Montego Bay staff and other travellers.
314 questions
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Questions? Get answers from Sandals Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Palms or the Almonds buildings to be closer to all the action...i.e. less walking. Butler Villas for more solitude.”
 of 5 bubbles GeorgeBo, 21 Mar 2017 | Read review
“Butler rooms are a must have! Its worth the extra money.”
  • Beachfront Oversized Butler Suite-BB
  • Fully stocked bar
 of 5 bubbles crystalm520, 21 Mar 2017 | Read review
“Second floor with balcony offers the best views of the ocean, but are near the music and bar.”
 of 5 bubbles Gaels78, 20 Mar 2017 | Read review
“We stayed in the Sea Grapes building. This is fairly close to the bar near the pool and can be noisy at night.”
 of 5 bubbles abdelnero, 17 Mar 2017 | Read review
“If you like to be pampered even more, go with a butlered suite”
 of 5 bubbles JodiL445, 13 Mar 2017 | Read review
5 of 5