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Sandals Montego Bay

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5,082 Reviews from our TripAdvisor Community

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Showing 5,023: English reviews
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Louisville, Kentucky
Reviewed yesterday NEWvia mobile

This was our second trip to Sandals, Montego Bay. The food, scenery, rooms, and service are all 10/10. We had such fun with beach/pool games organized by Candice and Trish. They always kept the party going. Also really enjoyed the bar tending and entertainment from Jevon and Chester, always a good time. We made so many memories and especially love...

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Helpful?
Thank allisonannmarie
PERU
Reviewed 4 days ago NEW

The staff was wonderful and the room was large. We enjoyed all the food that was offered. Finding chairs in the shade near our room was the only problem. I would wake up early and would put our towels on 2 chairs in the shade for our husbands. This was fine Sunday through Wednesday, but when we came back from...

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Thank BeachBumPeru
Calgary, Canada
Reviewed 6 days ago NEWvia mobile

We just arrived home from our annual winter vacation. This year we were very happy to return to Sandals Montego Bay. We have been to Jamaica five times now and twice at this resort. We were happy to see that Club Sandals at the airport had been renovated and the service there was great. The resort has been undergoing major...

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8Thank scubababe10
Saint Augustine, Florida
Reviewed 1 week ago NEW

My sister got married here, and the rest of the family stayed for the week leading up to the wedding day. This resort is gorgeous and there was so much to do (snorkeling, parasailing, etc.). The food was excellent and the rooms and staff were too.

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2Thank Theresa H
Huntsburg, Ohio
Reviewed 1 week ago NEW

We went to Sandals Montego Bay to celebrate our 5th wedding anniversary. We were in a butler suite. We read some reviews where people complained about some construction at the time but have to share our experience. The construction at the time was in the main lobby so it didnt seem to be problem whatsoever. there was no noise at...

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Thank vette66427
Reviewed 1 week ago

We really enjoyed our trip to Sandals Montego Bay. We visited for our honeymoon and stayed for a total of 5 days. I will say that we had a bit of a rocky start when we were put into a room that was in the middle of some major beach renovations. We were pretty disappointed since we had never been...

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2Thank Kathy W
Watertown, Connecticut
Reviewed 1 week ago

My husband and I just got back from our honeymoon that was spent at Sandals Montego Bay. Words cannot even describe how happy we were with everything they did for us. To start, we were stuck at the airport for 16 hours at home so we never actually made it to our destination until the FOLLOWING day. We were supposed...

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2Thank Jlynn913
Toronto, Canada
Reviewed 1 week ago

We just returned from our 25th trip to Sandals Montego Bay and it just keeps getting better & better! We had a gorgeous Swim-Up Suite and our 2 amazing Butlers Marvin & Stevan went waaay above our expectations. "Thank You" ♥ so much you are incredible gentlemen♥ We went to the Saturday Mass at the resort Chapel that had just...

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1Thank Marcy49
Seabrook, Texas
Reviewed 1 week ago

simply put, the people rock, everything deserves a 5, the food was a little lackluster. wouldn't stop me from going a million more times. oh. and i was surprised to see families with "adult" (read..18 yo) kids there. i thought it was a couples place?

Review collected in partnership with this hotel
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Thank sunnie_d35
Orlando, Florida
Reviewed 1 week ago

The hotel is under renovation which puts a damper on things. The newly renovated swim out butlter rooms are very small. All the pools are are cold, so we did not enjoy our expensive room. Management here at this resort when you complain there answer is that's the room you booked .The resort is full.. Our room was infested bugs,...

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4Thank colleenbur
Jasmine J, Online Review Coordinator at Sandals Montego Bay, responded to this review

Hello there, thank you for your review of Sandals Montego Bay. We are sincerely sorry if you feel your stay fell short of what you expected and we would like to learn more about your experience. I have sent you a private message requesting further details from you. I look forward to hearing from you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 

Additional Information about Sandals Montego Bay

Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $602 - $1,429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Hotel Style:
#6 Spa Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
#7 On the Beach Hotel in Montego Bay
#7 Top resorts Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Montego Bay staff and other travellers.
295 questions
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Questions? Get answers from Sandals Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor of Palms building has the best view and the best location in the resort”
 of 5 bubbles vette66427, 20 Feb 2017 | Read review
“There maybe more Swim-Up rooms available in the Seagrapes possibly towards the end of this year.”
  • Our Swim-Up Suite
  • Our Swim-Up Suite
  • Our wonderful Butlers Marvin♥ & Stevan♥ drew us a bubble bath when we returned from the beach.♥
  • Our Butler Stevan♥ & Patricia♥ from Housekeeping's beautiful Anniversary tribute to us
  • Our Swim-Up Suite
  • Our Swim-Up Suite
 of 5 bubbles Marcy49, 18 Feb 2017 | Read review
“The Almonds Building is great!”
 of 5 bubbles HollyJ791, 15 Feb 2017 | Read review
“all rooms were good”
 of 5 bubbles wandachartier, 15 Feb 2017 | Read review
“Check the resort map as it is best to be in the middle of the resort as this is convenient to all amenities”
 of 5 bubbles llh2860, 14 Feb 2017 | Read review
5 of 5