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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals Montego Bay
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 71 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travellers' Choice
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row
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Room & Suite (1,853)1,853
Full view
Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Business Centre with Internet Access
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Tennis court
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Location
Full view
7,267Reviews702Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
I simply don't know where to begin! If you're going to travel to the Islands, SANDALS is a must stay. SANDALS MONTEGO BAY is outstanding and the experience starts with the leadership at the top by Carl Beviere. He defiantly empowers his people to give the guest the BEST EXPERIENCE. Their Covid protocols were outstanding and you felt safe in every way. On this trip, we opted for Butler service and we'll never go back "home" without it. Asha and Danesha were simply FABULOUS and they treated us like family. I could write a novel on how their people skills are second to none. Managers Stacy and George were always there when I needed them. Then there's Christopher, the day manager who's pride and work ethic reflects among all the employees I saw him interact with. He took care of everyone including myself and I'm so happy that this FAMILY was there for me when I needed them. I CANNOT SAY ENOUGH GREAT THINGS ABOUT EVERYONE AT SANDAL MONTEGO BAY. "RESPECT" should have a new definition tagged: The Staff at Sandals Montego Bay!…
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: All rooms looked great. Defiantly get Butler service
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Helpful
Grounds are beautiful but I want to say we had the best butler service ever. Orian and Rushane did everything for us and it was the best service. We have had Orian before and the same wonderful service. Please let him know how great him and Rushane were!!
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Jenny G Baptiste, Owner at Sandals Montego Bay
Responded 3 days ago
Thank you for sharing with us your Sandals Montego Bay review. We are delighted to read your stay has been enjoyed and your Butlers quality of service has made your vacation beautiful. We appreciate you taking the time to highlight them. Your kind words will be shared with the team as we look forward to hosting you soon.
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We did a couples trip and it was awesome. From the time we arrived until we departed it was everything we could ask for. The staff was very friendly and definitely took care of us. Our concierge's Sarah was the best, absolutely amazing! She made sure we had our dinner set up for each night, took care of any excursions we wanted to do and for my birthday she had balloons at my cabana by the pool and an awesome fruit plate for after breakfast. We stayed in the Beachfront Grande Luxe with Balcony Tranquility Soaking Tub - GBT, the views from our room was amazing every morning. The mini fridge was always restocked and the room was cleaned daily. It was the perfect room. The main bar bartenders were the best. Thank you to KK (Kayon) she worked the pool & main bar during the day! Thank you to the night bartenders, Nick (Nicholas), Stephen, Milton I eat a plant based diet and this resort had lots of options for me to choose from. I was pleasantly surprised with the selection. The only thing that we thought was a little weird was the "Silent Party". We are just finding out that this is the new rave. Maybe I'm a little old now..lol but I love to be able to dance and talk with my friends. It was not a bad thing just different but definitely not up my alley but not everything is for everyone. We had such an amazing time that we already booked our next vacation to Sandals! Thank you to the entire staff that took such good care of us. We can't wait to return. …
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Jenny G Baptiste, Owner at Sandals Montego Bay
Responded 3 days ago
Thank you for taking the time to share your Sandals Montego Bay vacation with us. Happy Birthday! We are honored that you choose us as your preferred destination to host such a momentous occasion. We appreciate you taking the time to highlight the staff members who went above and beyond to make your stay extra special. We commend and recognize these individuals for their efforts. They truly exemplify the level of service Sandals is renowned for. Thank you for your kind words as we look forward to hosting you for another wonderful getaway.
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First we must offer our condolences to the whole Sandals family on the loss of a wonderful leader Butch. Sandals Montego Bay is home away from home. The staff the food the resort are all 1st class. The planes don't bother us one bit we find them to be interesting, the way everyone waves goodbye. Our favorite place is the Dive Boat. The dive masters are excellent especially Durban Stewart aka Stewy and Donovan Graybaka Big D. We have made numerous relationships with some staff and it's very hard to leave each year. We will have to start visiting twice a year. Thanks for keeping the place special Carl. One Love John & Lisa
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Review collected in partnership with this hotel
Date of stay: January 2021
1 Helpful vote
Helpful
Response from Jenny G Baptiste, Owner at Sandals Montego Bay
Responded 3 days ago
Thank you for sharing your feedback regarding our wonderful staff members at Sandals Montego Bay. We strive for all our guests to have an incredible experience. It is rewarding to read our staff hospitality truly left an enormous impact on your vacation. We are more than happy to give all due recognition to those individuals whose outstanding service which shines the brightest. It was tremendously gracious of you to take the time to highlight them. They will be thrilled to know how impressed you were with their efforts. We sincerely appreciate your many kind remarks and look forward to welcoming you back to our resort again soon for another unforgettable vacation at Sandals. .
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We had another amazing stay at Sandals Montego Bay. The room was terrific and the staff went above and beyond as usual. The over the water bar was our favorite hang out and Butch's steakhouse was our favorite restaurant. There is plenty of beach space and the pools and swim up bars are great!
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Jenny G Baptiste, Owner at Sandals Montego Bay
Responded 3 days ago
Thank you for rating our resort. It was a great pleasure to have had you stay with us at Sandals Montego Bay. We appreciate your positive review and look forward to hosting you again in the near future.
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PRICE RANGE
USD 519 - USD 1,299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals montego bay hotel montego bay, sandals hotel montego bay, montego bay sandals hotel, sandal montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
223
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Claim Your Listing Frequently Asked Questions about Sandals Montego Bay
Which popular attractions are close to Sandals Montego Bay?
Nearby attractions include Montego Bay Yacht Club (6.7 km), Rastafari Indigenous Village (5.8 km), and Fantasy Tours Jamaica (5.9 km).
What are some of the property amenities at Sandals Montego Bay?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Sandals Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Sandals Montego Bay?
Conveniently located restaurants include Mystic India, Sugar Mill, and Tokyo Jo's.
Are there opportunities to exercise at Sandals Montego Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sandals Montego Bay have an airport shuttle?
Yes, Sandals Montego Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Montego Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sandals Montego Bay?
Many travellers enjoy visiting Barnett Estate Plantation (4.8 km) and The Cage (2.5 km).
Does Sandals Montego Bay have any great views?
Yes, guests often enjoy the harbour view available here.
Is Sandals Montego Bay accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.