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Grand Bahia Principe Turquesa

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Grand Bahia Principe Turquesa
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2,028 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Winnipeg, Canada
Reviewed 8 March 2015

The service was great, everything was taken care of quickly, we got into our room on arrival with little wait time. Very accommodating with bilingual help. Everyone was eager to help you out. The room was decent, a couple things didn't work 100%, like the tub stopper didn't work, the hair dryer would over heat quickly, the toliet lever would...

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Helpful?
4Thank Tara R
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Tara, It is a pleasure to read that you were glad and delighted on choosing our hotel for your vacations. At Bahia Principe our goal is to make your stay become an unforgettable experience, and it is wonderful to know that you enjoyed an amazing time with us. Your nice comments will be forward to Kauri, Yens Maicol, Romeo...

Reviewed 1 March 2015

Cons: Arrival- I feel that there was no organization, and we were pushed in several directions when all we wanted to do was get to our room. After we were forced to the buffet we then realized that our room was still not ready. Then after we received our room number we then learned that our room was not where...

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Helpful?
7Thank jamie r
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Jamie, We apologize if you felt you did not receive the service you were entitled to. We deeply regret any difficulties and we are sorry for not being able to fulfill your complete expectations and satisfaction. I sincerely apologize for the experience at the French restaurant and the attitude of some of the staff. Thank you for highlighting our...

Ottawa, Canada
Reviewed 23 February 2015

This was our first trip to the Dominican and were looking forward to staying at the Grand Bahia based on friends reviews. The hotel and rooms at the Turquesa are nice enough. we were travelling with our teenage children and requested a connecting room with one room being double beds, but was given 2 unconnecting rooms with1 king bed in...

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Helpful?
4Thank Kinship R
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Kinship, We are really sorry for not being able to fulfill your expectations with our services during your first to Dominican Republic. Concerning the lack of service you mentioned, please allow us to inform you that your point of view has quite surprised us, since it is not normal that we receive those kinds of remarks from our clients,...

Windsor, Canada
Reviewed 23 February 2015

short and sweet. 1 - nice resort 2 - not as big as they say, but yes there are trolley's to get around 3 - 1 of a multi complex resort, the lower end 4 - nice beach area 5 - lots of wild life, no snakes.....lol now for the bad part 1- food sucks big time, if you could...

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Helpful?
5Thank relaxingren
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, Our client’s opinions are our top priorities and all feedback from them is valued. We feel so sorry to hear that we have not reached your expectations. It’s our sincere hope to have the opportunity to welcome back again in any of our Hotels. Kind regards, Vianca Graciano Bahia Principe Bavaro Resort

Red Lodge, United Kingdom
Reviewed 23 February 2015

Overall the hotel is excellent. Keep in mind that this hotel is one of a multitude of hotels in the same complex. knowing this beforehand may save you a small headache when you first get there and try and get your bearings. Also While it is huge there are carts to take you wherever you want throughout the complex which...

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2Thank JTShedy
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We sincerely appreciate your feedback. It grateful to know that here you founded an excellent hotel with a beautiful beach and an amazing service. We hope to cater you once again to experience the hospitality of our people, the quality of our services and facilities. Best regards, Vianca Graciano Bahia Principe Bavaro Resort

Mildenhall, United Kingdom
Reviewed 22 February 2015

On arrival we were very pleased to see how immaculate all the grounds were kept. We were quickly checked in, given a welcome drink and then swiftly taken to our room by the bell boys. The room was near the water park and the jacuzzi pool, so was perfect for us as a family. The food was average but we...

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3Thank sarahkev95
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your stay. I sincerely apologize if you felt you did not receive the service you were entitled to, but be assured that your comments have been already brought to the management of our Resort and we will give the proper attention to take the necessary measures. Please...

deerfield beach
Reviewed 22 February 2015

Not what it is advertised. Kids areas disgusting.Buffet okay. Extra charges for everything so "all inclusive" is a joke. Two stars is all I'd give this place....needs major work ! Electric outlets fall part when you unplug anything.. Mini fridge for kids??? Beer ??? Towels few in bathrooms unless you chase down the maid......don't wait on the bus service..... Have...

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Thank robin071
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Robin, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. We would like to cater you once again to Punta Cana to experience the hospitality of our people, the quality of our services...

Reviewed 22 February 2015

So we have been to a few all inclusive resorts and if the Turquesa is your first all inclusive you might rate it four or five stars. Our room was on the Turquesa but we didn't spend much time on it since there wasn't much to do on it other than swim and eat at the buffet that had the...

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4Thank kayla e
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Kayla, We regret your observations about our food concepts. Please be assured that your comments have been share with the Management of our Resort. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. We hope you will be willing to give us the opportunity to welcome you once again...

New Jersey
Reviewed 21 February 2015

I have to agree with the others as far as the cleanliness of the hotel. I never saw anything the entire time that needed to be updated or repaired. The staff worked very hard and I enjoyed the buffet. I only ate at the Mediterranean specialty restaurant and can say the chicken dish and the fish dish my partner had...

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3Thank deannaw30
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We would like to thank you for being agree with other reviewers about the cleanliness of the hotel and the hard working staff. It’s our sincere hope to welcome you in the near future and continue providing you amazing vacations in Punta Cana. Greetings from DR, Vianca Graciano Bahia Principe Bavaro Resort

Montreal, Canada
Reviewed 20 February 2015

Just came back from one week at the Turquesa, very good Hotel, you can enjoy the 5 resorts Bahia Principe. The manager Jacobo at the Buffet is excellent, takes care of all guests. I will definitely go back for a 2 weeks.

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5Thank Jacob B
Viancagraciano, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Jacob, It is wonderful to read that you received wonderful service and met amazing people. Thank you for acknowledging our kind team working. Always at your disposal, Vianca Graciano Bahia Principe Bavaro Resort

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 5 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao | Playa Bavaro, Seccion Baigua-Higuey, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $190 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 502
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
508 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room close to the main building to save your feet”
 of 5 bubbles 75tarav, 21 Mar 2017 | Read review
“Great hotel for a big company of friends”
 of 5 bubbles mandarinchik1, 20 Mar 2017 | Read review
“villa 40 - this is right beside the entertainment area of the lobby-music nightly til 10:30.”
 of 5 bubbles 266MaryM, 19 Mar 2017 | Read review
“we had room 43312 and it was perfect , quiet and close to everything”
 of 5 bubbles otis2015, 16 Mar 2017 | Read review
“Rooms in the 40S are closer to main pool and buffet. In the 50s are closer to water park.”
 of 5 bubbles SoniaB006, 16 Mar 2017 | Read review
5 of 5