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Grand Bahia Principe Turquesa

Travellers' Choice award winner
18/06/2017 19/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Turquesa
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2,103 Reviews from our TripAdvisor Community

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Showing 832: English reviews
New York, NY
Reviewed 14 February 2016

Glad to share my experience. Turquesa is part of a large mama jama complex. Lots of shuttles, lots to do, easy to spend a few days on the complex without needing to venture out. Though the rooms could use some updating, they're perfectly comfortable. Unless you're on a trip to celebrate a super special event, you'll be happy with the...

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4Thank gobalik
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We are pleased to read that you consider us as a great paradise vacation. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. Looking forward to welcoming you once again! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 13 February 2016 via mobile

We were very disappointed in our stay. From check in to check out the staff were not accommodating nor informative. The room was OK, but the beds were very hard and uncomfortable. Upon check in we were required to provide a printed out document that I was unaware that we needed. I had the entire document on my phone, and...

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Helpful?
3Thank Emily Y
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Emily, All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We would like to extend our most sincere apologies for any inconveniences you may have experienced. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Kindest Regards,...

Richmond Hill, Canada
Reviewed 10 February 2016

we stayed at the Turquesa for 5 days in February. we were celebrating a 50th birthday! The hotel and staff were great. It was exceptionally clean and well maintained. The only negative things I can say are the air conditioning made a lot of noise and there lighting was very dim. Aso, the WIFI was not good and you have...

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1Thank Rita C
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Rita, Thank you so much for your kind words to our hard working staff which we will pass it on to them. We are humbled that we could serve you and appreciate you for choosing our Grand Bahia Principe turquesa as your anniversary destination! We hope to see you once again in the near future. Enjoy an all-inclusive holiday...

Toronto, Canada
Reviewed 10 February 2016 via mobile

Stayed at the turquesa side from January 26-feb 2, was here at the Bavaro side in 2011 and loved it then and now came back and stayed at the turquesa it was a great week the hotel is wonderful, Edwin at the reception did such a great job helping us the day we got there. Food was good, weather was...

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Helpful?
3Thank Nidia P
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We are pleased to know that you had you had a great time at Grand Bahia Principe Turquesa! We appreciate your valuable feedback that we use to improve our facilities and services. Looking forward to seeing you soon! Sincerely, Adriana Peguero Bahia Principe Bavaro Resort

Ravenna, Ohio
Reviewed 9 February 2016

We were there jan 24 th thru 31st 2016 loved it the staff was fantastic down to the garderners that greeted you everytime they saw you. Staff was constantly cleaning they should own stock in clorox . we had no problem with check in didnt take long at all remember people your on vacation slow down relax get a drink...

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2Thank nicole l
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear guest, We feel splendid to know that you had a relaxing time! Our hardworking and dedicated staff works tirelessly to make sure our guests have an unforgettable experience in the Dominican Republic! We look forward to your next stay! All-inclusive hotels in the Dominican Republic with Bahia Principe Hotels & Resorts. Kindest regards, Adriana Peguero Bahia Principe Bavaro Resort,

Waterloo, Canada
Reviewed 9 February 2016

Just left yesterday after 7 days with my 5 yr old daughter. First time to the DR - a Beaches Turks and Caicos devotee but wanted to try something a little different. Only major complaint is check in - was absolutely brutal. Front desk was dismissive - "come back soon to check on your room" - no definitive time. At...

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3Thank acadiabb2016
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, For all our Grand Bahia Principe Turquesa team is gratifying to read that you spent nice time in your first visit to the Dominican Republic, especially because of our great water park for the kids. It’s our sincere hope to have the opportunity to welcome you in the near future. Always at your disposal, Adriana Peguero Bahia Principe...

Niagara Falls, Canada
Reviewed 5 February 2016

We spent a week in early January at the Turquesa resort. We were a large group, 8 adults and 8 kids (kids aged 3 to 13). Turquesa Buffet was excellent and we were always able to get tables as a group. Carlos was the kids favourite waiter, always smiling and providing excellent service. We had a tougher time get reservations...

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5Thank M B
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Client, We are proud to hear that we have provided you a great, fantastic, and relaxing time at our Resort. Thank you for citing our fantastic staff, specially Carlos, who will be proud to know your nice comments. We would like to thank you for recommending us to other family and to read that you are planning to return....

Montreal
Reviewed 4 February 2016

My family and I (two kids aged 6 and 8, three adults) had a GREAT time at this resort. Buffets were varied and great choices, beach snack bar was good and casual atmosphere. Pools were great temperature and very clean, always staff picking up empty cups as soon as you were done. Rooms were a good size and beds were...

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6Thank BH433
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Client, We are delighted to know that our Grand Bahia Principe Turquesa made you and you family feel sure and that you enjoyed the nice pool, water park and nice service staff. It is a pleasure for all of us to hear that we were able to fulfill your expectations in your visit to our Resort. Kind regards, Adriana...

New Jersey
Reviewed 3 February 2016 via mobile

Bahia Príncipe Turquesa is outdated. our room had a bad leak in the bathroom, the mini bar fridge did not work properly and there weren't enough towels in the bathroom (we were told:one white bath towel per guest) The food was below average and the staff at the front desk were not very helpful. There was an incident where two...

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Helpful?
3Thank pmkay
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Client, We would like to extend our apologies for any inconveniences you may have experienced during your stay. We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time. We deeply regret any difficulties, which don´t reflect our daily operation. Best regards, Adriana Peguero Bahia Principe Bavaro...

Reviewed 3 February 2016 via mobile

This was my first time at a grand Bahia chain. When I got there grounds were well kept pool was perfect everyday and the food was pretty good as well a little bit of something for everyone. The staff for the most park were friendly some seemed like they didn't want to be there and some were a tad over...

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2Thank Reviewer90770
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Client, We would like to thank you for sharing your experience with other on TripAdvisor and for acknowledging our well-kept grounds, friendly staff, and amazing room cleaner. Please rest assured that your observations have been taken in the highest observations. It’s our sincere hope to have the opportunity to welcome you in the near future in any of our...

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18/06/2017 19/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 5 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao | Playa Bavaro, Seccion Baigua-Higuey, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $176 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#11 Best Value Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#37 Casino Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 Luxury Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to the pool”
93bobs, 24 May 2017 | Read review
“We found all were great - you don't spend much time in there and there are trolleys to take you anywhere.”
leannekelly2017, 18 May 2017 | Read review
“Top Floor, End units”
stevedebbie2017, 6 May 2017 | Read review
“Rooms at a different resort might be better.”
jacquelinebates0126, 4 May 2017 | Read review
“All rooms are nice with a lot of space”
, 1 May 2017 | Read review
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