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Grand Bahia Principe Turquesa

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1,844 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Turquesa
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Showing 703: English reviews
Reviewed 4 weeks ago

We arrived to the tail end of Thunderstorm season in Punta Cana but the rain tended to be short lived. We got checked into our room and went exploring around the resort. The pictures you see online do not even come close to showing the actual vast size of the resort. All rooms for the most part were the same...

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Helpful?
3Thank Chris A
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Chris, Thank you for taking the time to post a review of your stay at our hotel. We sincerely appreciate all feedback. We are proud to read that you were extremely impressed by our incredible and clean beach. Looking forward to seeing you in the future! Regards from Punta Cana, Iamed Franco Bahia Principe Bavaro Resort

Reviewed 4 weeks ago

These are not the people you want to deal with. Our reservation was cancelled without consent from their reservations team due to a misunderstanding and due to the reservations team not keeping one another properly informed about the last interactions with customers. We showed up at this hotel on 10/24/2016 and spent 45 minutes arguing with the security personnel at...

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Helpful?
Thank Albanker01
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We apologize for any inconvenience you may have experienced. We sincerely regret if the mentioned circumstance may have affected your vacation experience. Is very important to mention that this kind of situation does not correspond to our everyday reality. Please be assured that your observations have been taken in the highest consideration. Kind regards, Iamed Franco Bahia Principe...

Inver Grove Heights, Minnesota
Reviewed 4 weeks ago

Stayed from March 26-April2 2016 - The grounds are amazing and the STAFF was exceptional, especially at the swim up bar! The beds are as hard as sleeping on a piece of wood so I go very little rest at night. The Food is just OK. I recommend finding the other restaurants on the other properties as they were better....

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Helpful?
Thank EPechacek
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. We are glad that you find worth to mention our amazing grounds and exceptional staff....

Branchburg, New Jersey
Reviewed 4 weeks ago

Bahia Principe Review 2 stars This was our first time traveling as privilege members and to say the least we were highly disappointed with our trip. I give it 2 stars only for the friendly staff(not management) and pretty good food variety and taste. Everything else was pretty bad. Firstly, we were put in room near fresh painted renovations. To...

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Helpful?
Thank NinaKholod
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at our hotel. We would like to extend our apologies for any inconveniences you may have experienced during your stay. We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time. We deeply...

Manchester, United Kingdom
Reviewed 5 weeks ago

It may be my first review and it may be late but me and the family enjoyed this holiday in 2015 that much we've booked again for 2017. Don't get me wrong it's not "perfect" but then again that's not something I expect when going on holiday. As a summary, the hotel room was perfect for us. Now, we were...

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1Thank Fatburt
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to let us know about your past experience at our Hotel and for mentioning our very friendly and accommodating staff, an well maintained and very clean premises. We are very pleased to read that our Grand Bahia Principe Turquesa was everything you and your family were looking for your a vacation. Will...

Warsaw, Poland
Reviewed 4 November 2016

Big hotel with very unfriendly staff (with some exceptions). Our baby got a virus (the doctor confirmed that she got it from other baby she was playing in the pool couple of days before) and the very rude 'hotel director' said, in very unpleasant way, that we brought the virus from Europe! When we wanted to extend our stay for...

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Helpful?
3Thank Adam O
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for bringing to our attention the comments about your stay. We sincerely regret if the circumstances that you have mentioned could have affected your vacation experience and that we were not able to fulfill your expectations with our service. Alwaysa t your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Hamilton, Canada
Reviewed 3 November 2016

I'm a little late writing this review as I attend January 27-feb 3 of 2016 but here is my review anyways. Yes the Turquesa is the furthest away from the beach, who cares its a 10-15 minute walk or a quick train ride away. The trains run every 10 minutes or so. The Turquesa however is beside the kids water...

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Helpful?
3Thank gtown15
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for your comment with others on TripAdvisor. It is wonderful to read that with family and friends you spent an excellent holiday in Punta Cana. We sincerely appreciate all feedback. We would like to have the opportunity to welcome you once again and continue providing the most memorable vacations. Regards from Grand Bahia Principe Turquesa! Adriana...

Kingston, Canada
Reviewed 2 November 2016

We have been to Punta Cana many times, but this was out first trip since having kids. We brought our 3 and 5 year old girls with us and we had a fantastic time! Clean, every one was friendly and the food was great. Such a large resort...we love the stay at one, play at all type resorts, so much...

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Helpful?
Thank PinkFlamingoCanada
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We are proud to read that you were satisfied with the service from our staff, and even more, we are delighted to know that we will have the honor of welcoming you once again in December....

Innsbruck, Austria
Reviewed 2 November 2016 via mobile

The entire team is always happy to help all the guests. They are all super friendly and warm. The rooms are very big and comfortable. They like kids and it is easy to stay here as family. We definitely recommend the hotel!

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Helpful?
Thank Yv_Colomer
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, First of all, we greatly appreciate you have recommended our Grand Bahia Principe Turquesa. It is wonderful to read that you were delighted with our exceptional service provided by friendly staff. We would like to cater you once again at the Dominican Republic and continue providing you excellent experiences. Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Portalegre District, Portugal
Reviewed 28 October 2016

The room was excellent, large, with an impeccable cleaning and the fridge always with drinks. The location is very good, the hotel staff are generally very friendly, fun and always ready to help. The food is varied, good quality and quantity. The hotel has very good condition, excellent service and is a place to spend a phenomenal day.

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Helpful?
Thank JM201531
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We appreciate that you take the time to send us your comments regarding your experience during your last stay with us. We would like to have the opportunity to welcome you once again at any of our Bahia Principe Hotels & Resorts to experience the hospitality of our people, the quality of our services and facilities. Kind regards,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 4 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao, Seccion Baigua-Higuey | Playa Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $186 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 504
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#35 Casino Hotel in Punta Cana
#50 Top resorts Hotel in Punta Cana
#50 Spa Hotel in Punta Cana
#51 Luxury Hotel in Punta Cana
#53 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Turquesa staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the 46 building. We liked this because it was away from the lobby and pool where it is quiet.”
 of 5 bubbles 209gaylev, 8 Dec 2016 | Read review
“any room was good corner suites are sunnier”
 of 5 bubbles realsweetdeb, 6 Dec 2016 | Read review
“At least request a ground floor room- they WILL accommodate you if able. WiFi works best in the main lobby area between bar and reception.”
  • Our suite in Villa 42
 of 5 bubbles 628dennyj, 20 Nov 2016 | Read review
“Resort was dived into Adults Only and regular. All rooms were clean and comfortable.”
 of 5 bubbles K5129VJchrisa, 12 Nov 2016 | Read review
“Open your mind.”
 of 5 bubbles Fatburt, 5 Nov 2016 | Read review
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