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    Occidental Caribe

    Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic
    1 (809) 476-7777
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    05/02/2018 06/02/2018
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    Traveller (8814)
    Pool & Beach (2170)
    Room & Suite (1184)
    Overview
    • Excellent42%
    • Very good27%
    • Average15%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “barcelo premium” (123 reviews)
    “quiet pool” (183 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (9,574)
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    2,541 - 2,545 of 5,069 reviews

    Reviewed 1 January 2015

    I agree with Garrett71 .Let’s see… Front desk barely speaks English with an apathetic attitude. It took me about 2 hours to check in. Then I got a room with a broken safe, no hot water! After that I got another room with working safe,...More

    5  Thank Shoreline-chicago
    Response from Marcos C, Director General at Occidental CaribeResponded 3 January 2015

    Dear guest, Thank you for making us aware of this situation and allowing us the time to investigate this matter on your behalf, Please rest assured that your experiences are certainly not the norm of our service levels or standards, as we at Barcelo Hotels...More

    Reviewed 31 December 2014

    this was the worst experience. I stayed here for business. the check in took over an hour. when I finally got to my room I was appalled and there were maintenance people in my room for an our trying to fix and electrical outlet. I...More

    4  Thank Malyse15
    Response from Marcos C, Director General at Occidental CaribeResponded 3 January 2015

    Dear guest We are really sorry that you did not get the chance to lodge your complaint to one of our senior managers to give us the opportunity to assist you with all your concern, your comments relating to our services have been referred to...More

    Reviewed 31 December 2014

    I would rate this place a very typical Dom. Republic resort. The food is overcooked - that is normal. They treat their towels like they are woven of gold - that is normal. They treat their guests as if they are all a group of...More

    4  Thank Larry B
    Response from Marcos C, Director General at Occidental CaribeResponded 3 January 2015

    Dear guest On behalf of the whole Barceló Team, please accept our sincere apologies for any instance of inconvenience experienced during your stay with us As per tour operator requirements and local laws our pool and food quality is checked several times a day to...More

    Reviewed 30 December 2014

    Dear Barceló Hotels, What a beautiful beach and adjoining property you have in Punta Cana. What potential. The proximity from room to pool and beach is terrific. And the beach-front is great compared to others nearby with lots of seaweed. But please, Barcelo Hotels, do...More

    5  Thank Garrett71
    Response from Marcos C, Director General at Occidental CaribeResponded 8 January 2015

    Dear guest, Thank you for making us aware of this situation and allowing us the time to investigate this matter on your behalf, Please rest assured that your experiences are certainly not the norm of our service levels or standards, as we at Barcelo Hotels...More

    Reviewed 30 December 2014

    We booked this last minuted and stayed here for 6 days over Christmas. The hotel grounds were pretty and clean. Rooms: Don't be fooled by the photos online, this hotel has some renovated rooms, but most are not renovated. Our first room was very old...More

    2  Thank kayanna26
    Response from Marcos C, Director General at Occidental CaribeResponded 8 January 2015

    Dear Guest, We would like to take this opportunity to apologize for the inconvenience that you may have experienced and thank you for submitting us your comment regarding your stay in our hotel. As soon as we received your comment, we organized a meeting with...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 134 - USD 337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Casino Hotel in Punta Cana
    • #56 Top resorts Hotel in Punta Cana
    • #57 Spa Hotel in Punta Cana
    • #59 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 798
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, HotelPower, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Barcelo Punta Cana Hotel Punta Cana ,
    • Breezes Punta Cana ,
    • Barcelo Punta Cana Resort ,
    • Barcelo Premium Punta Cana ,
    • Barcelo Dominican Punta Cana ,
    • Punta Cana Barcelo
    Add Photo Photos
    Traveller (8814)
    Pool & Beach (2170)
    Room & Suite (1184)
    Dining (644)
    Hotel & Grounds (4811)
    Bathroom (183)
    Family and Play Areas (175)
    Business Centre & Event Rooms (40)
    Nearby
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    Ask a question
    Questions & Answers
    Dontlikesuprises2015
    16 January 2018|
    Answer
    Response from Marcos C | Property representative |
    Dear Guest, Our renovated buildings are 1, 2 and 3, went you arrive in the reception please ask about the availability. Always at your disposal Director Occidental Caribe
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    Room Tips
    "Upgrade to an ocean view room.. you won't regret it"
    Read review
    "Ocean view is beautiful but is close to pool so not that quiet if you like to nap during day."
    Read review
    "Ocean View, best way to wake up."
    Read review
    "Definitely upgrade to ocean view. Garden view rooms face the theater, which is loud late into the night."
    Read review
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