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Occidental Caribe

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8,277 Reviews from our TripAdvisor Community

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Showing 4,420: English reviews
St. John's, Canada
Reviewed 16 July 2013

This was my first time in Dominican and I was not too impressed but I still had I good time. Checking in was pretty easy and quick, they had drinks waiting for us and someone to assist us to our rooms! Once we got to the rooms we weren't very impressed, it was an average room but very old and...

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Helpful?
1Thank Meagannxx
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Meagan, Thank you for choosing Barcelo Punta Cana for your holidays. In the name of our entire staff, we want to thank you for taking time to share your review with other travelers. We apologize for the impression you could perceive for the language barrier with some of our staff members. Please allow us to inform you that most...

Houston, Texas
Reviewed 14 July 2013

The Good: We went to Punta Cana to celebrate my son's 15th birthday and had a great time. I agree with the other comments that the food is just okay. The best food was at the Tokyo restaurant. Food was tasty and the service was great. We celebrated my son's birthday there and they made him feel extra special. They...

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Helpful?
1Thank Love2TravelHot
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taking into great consideration for their analysis, in order...

Elizabeth, New Jersey
Reviewed 13 July 2013

It was a terrible experience, the food was not good at all especially in their buffet. I would not recommended this hotel as a hotel to be visited for tourists around the world. Do not believe in the pictures posted on the internet of this hotel.

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Helpful?
1Thank Wilson M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Wilson, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are very so sad to read that we couldn’t fill your expectations regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. With reference to the meals, we would like to...

Atlanta, Georgia
Reviewed 13 July 2013

We were there for a week, just returned yesterday (7/11/13) and we will never go back. Sad to say, this place along with the airport and horrific service all around, has left us with a disdain for the Dominican Republic. Let me preface this by saying we have a two year old son, we wanted a resort and definitely some...

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Helpful?
1Thank BigStump
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Dear Client, Receive cordial greetings from all the team working at Barcelo Punta Cana. We greatly appreciate that you have chosen one of our Barcelo Resorts as your holiday destination. Thank you for taking the time to let us know about your experience at our Hotel. We greatly appreciate your feedback as it enables us to continue improving...

Reviewed 11 July 2013

All in all amazing vacation! Price was right and the beach here was breath taking. I miss it there soooo much! Specialty restaurant were really good especially the "seafood" one I believe it was called marling. The Hibachi is a must eat at, was alot of fun!!! We loved the brickstone pizza as well for lunch over looking the ocean....

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Helpful?
Thank Michelle P
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Michelle, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. We are happy to read that your recent stay at our resort was overall what you expected and we thank you...

Washington DC, District of Columbia
Reviewed 8 July 2013

Good: -Location -Weather -Drinks at the bar -Nightly shows -A la carte restaurant meals (require reservations) Bad: -Front desk/concierge service -Front desk organization ---Although we carried a print-out of our reservation from Delta Vacations, we were told that our reservation was no longer available because it had been made for the month of June in their systems. While they sorted...

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Helpful?
1Thank Julie D
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Julie, Thank you to take your time to write and share your review in Tripadvisor. Checking your words we can appreciate you didn’t have a pleasant stay in Barcelo Punta Cana and we couldn´t fill your expectation about our property. We try to keep our quality service to give you our best and we take all guest feedback very...

Reviewed 7 July 2013

We had a great time! Service was great! Food was good.Tokeyo was great! Enjoyed the pizza place. Rooms were roomy! Glad I booked a premium club suite! Angela and girls at club lounge are great! Rooms do need some updating, But we were not in them that much. Everyone working there was nice and helpful. The shows were fun! I...

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Helpful?
2Thank blmorg
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that...

Fair Lawn, New Jersey
Reviewed 7 July 2013

I just got back from a three night stay at Barcelo Punta Cana and I was fairly pleased. I'll start off by stating that I am not a very picky guy and that it doesn't take much to keep me happy. Check-in To begin, check-in was fairly swift although that may be due to us arriving just before dinner time....

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Helpful?
2Thank Nando131
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Nando, First of all thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct them, and thus achieve...

Wiltshire UK
Reviewed 7 July 2013

I have recently returned from Barcelo Punta Cana, and like many others having read trip advisor before hand was a little bit worried. However we had a nice week, the hotel has fantastic family facilities, the staff were a credit to the hotel, the beach was beautiful, and the food was absolutely fine. Yes at the weekend it did get...

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3Thank SonieJ
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sonie Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff. In regards to the restaurant reservations, please be informed that our sittings are coordinated...

Hainesport
Reviewed 6 July 2013

Beach was beautiful (this is the end of the mixed review that was good). Our room was booked as Club Premium. It was a small suite, a little outdated, but soooo noisy we did not sleep the first two nights. People were very loud at 4:00 AM, but the front desk said there was little they could do about it...

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Helpful?
Thank HPBest
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Client, Receive cordial greetings from all the team working at Barcelo Punta Cana. We greatly appreciate that you have chosen one of our Barcelo Resorts as your holiday destination. Thank you for taking the time to let us know about your experience at our Hotel. We greatly appreciate your feedback as it enables us to continue improving and providing...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $158 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Hotels.com, Barcelo and BookIt.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
488 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
“Don't bother buying an "oceanfront" room because I had an incredible view of the main pool and beach from the standard suite.”
 of 5 bubbles genor2015, 16 Mar 2017 | Read review
“Fourth floor, family friendly wing”
 of 5 bubbles 719carolync, 16 Mar 2017 | Read review
5 of 5