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Tortuga Bay Hotel Puntacana Resort & Club

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Tortuga Bay Hotel Puntacana Resort & Club
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578 Reviews from our TripAdvisor Community

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There are newer reviews for Tortuga Bay Hotel Puntacana Resort & Club
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Showing 488: English reviews
Toronto, Canada
Reviewed 24 March 2012

I had never been to the DR before and so did not know what to expect. My wife and I and our three children rented one of the oceanfront villas at TB. It is our new favourite destination in the Carribean. The whole experiene exceeded my expcatations - great accomodations, beautful beach, amazing golf courses. I was also very pleasantly...

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Helpful?
4Thank ELJEFFE75
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Reviewed 23 March 2012

Pros: 1. One of the most beautiful places I've ever been. The beach is truly breathtaking. Very white powdery sand. They regularly rake the beach to keep the seaweed from accumulating. 2. Great for families with young children. Also good for older folks looking for a slow, relaxing vacation. 3. The place is small and intimate. You'll know everyone here...

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7Thank Carboloaded
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Carbo, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

houston, tx
Reviewed 21 March 2012

This is, without a doubt, THE BEST beach vacation spot ever. Our room was a two bedroom suite where the living room could set 12!!! The kitchen could use some improvement, as the refrigerator was only big enough for the drinks you could purchase from the hotel. They need a real refrigerator with more glassware and dish towels. But, the...

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1Thank ROmom
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Sir, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

caribbean
Reviewed 20 March 2012

My husband and I stayed at this hotel for a weekend and the experience was breathtaking, the room had an oceanview, very big, in the balcony we had chaise lounge where we could sunbathe without going to beach or pool, also a dining set where we had breakfast, it was very impressive that the moment we checked in, we were...

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1Thank rosannar
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Ronnar, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Amherst, New Hampshire
Reviewed 19 March 2012

I know you may be weighing the cost of Tortuga against other options in the Dominican and I can attest to the fact that it is worth every penny. From the minute you step off your flight at the airport to the moment when your stay is complete, Tortuga Bay delivers as promised. The private beach, the beautiful rooms, the...

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Helpful?
1Thank Ann L
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mrs. Ann, On behalf of the Tortuga bay family. First of all we would like to thank you for taking the time to let us know your comments about your recent stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. I am delighted to...

Rocky River
Reviewed 7 March 2012

My husband and I loved Tortuga Bay! Our accommodations were immaculate, the view was stunning, the weather perfect and most importantly the service was exceptional. The personal escort service through customs and around long lines was fabulous! The golf courses were both beautiful and challenging, the beach relaxing and clean, and the jungle hike with fresh water swimming lagoons were...

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Helpful?
7Thank Jenny S
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Jenny, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback is invaluable and...

Greensboro, Georgia, United States
Reviewed 7 March 2012

My husband and I celebrated our 35th wedding anniversary by visiting Tortuga Bay with our children and grandchildren. Everyone had a wonderful time. The view was beautiful and the accommodations had a trendy, classy beach feel. The bathrooms were large with 2 sinks, shower and tub in all of them. We had a 3 bedroom villa which consisted of two...

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5Thank Rick W
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Rick, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Toronto
Reviewed 29 February 2012

My husband and i travel often and love to stay in quality accomodations. We have been to Toruga Bay several times and it is one of our favorite places in the world. The service is impeccable, the food is fabulous and the rooms are some of the prettiest I've ever seen. This place is not for all inclusive party lovers....

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9Thank jdunlop222
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Dunlop, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Greenwich, Connecticut
Reviewed 24 February 2012

We just returned earlier this week from our first visit to Tortuga Bay. It has been recommended to us by some friends who had visited the property a year prior. I have to say all the amazing reviews were accurate. We were traveling with 2 children (ages 3 and 6) and the VIP airport service alone makes the trip! I...

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11Thank jilltalbot
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Talbot, On behalf of team members & myself , thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay. Your feedback...

Buffalo, New York
Reviewed 12 February 2012

We do not often rate a hotel as excellent, but Tortuga Bay went beyond all expectations. The accommodations in individual beach-front villas were outstanding and the service was irreproachable. A personal "villa manager" is assigned to each room, who takes care of everything from booking tables, reserving a tennis court, renting bikes, setting up spa treatments, and making sure housekeeping...

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10Thank LucaEmma
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. Luca, Dear Mrs. Emma, On behalf of team members of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $1,046 - $3,264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
#8 Luxury Hotel in Punta Cana
#8 Spa Hotel in Punta Cana
#8 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All villas are great but a front beach villa has a better view. The wester beach side worked great for us.”
 of 5 bubbles M1019GWfranciscog, 29 Nov 2016 | Read review
“No need to choose as they're all equally good.”
 of 5 bubbles petermD1774PJ, 1 Nov 2016 | Read review
“We had a top floor ocean front but from looking around any of the suites are nice”
 of 5 bubbles 670jonathana, 25 Aug 2016 | Read review
“I couldn't imagine any room, ground or second level, having a bad view. If you like the water views, I recommend a second floor room.”
 of 5 bubbles O6623TAcatherines, 5 Aug 2016 | Read review
“Some of the upstairs ocean front rooms have spas on the balcony which are very nice.”
 of 5 bubbles xnflchick, 15 Jul 2016 | Read review
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