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Tortuga Bay Hotel Puntacana Resort & Club

656 reviews
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Traveller (466)
Room & Suite (341)
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Overview
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“la yola”(90 reviews)
“villa manager”(93 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (656)Write a Review
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281 - 285 of 548 reviews
Reviewed 27 March 2013

Tortuga Bay was the most disappointing hotel I have been to in a long time. I researched the hotel diligently using trip advisor, travel magazines and a trusted friend's recommendation, big mistake. The hotel is intimate but not in a good way. The pool is...More

24  Thank VerbierV
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 27 March 2013

Dear Mr. / Mrs. Verbier , First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Tortuga Bay Hotel. As we are deeply committed to achieving our guest’s total satisfaction,...More

Reviewed 25 March 2013

This was not doubt a great resort. I went with the family and it delivered for everyone. On arrival we were met by a VIP agent who walked us to the front of the immigration line, presented our passports, our bags were all collected loaded...More

2  Thank Anothertraveler100
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 26 March 2013

Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As...More

Reviewed 25 March 2013

The beachfront villas are beautifully appointed and situated. There are many activities to choose from. The weather is always warm. This is a great place for an extended family vacation. It is accurately represented on its website.More

3  Thank Christina E
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 March 2013

Dear Mr. / Mrs. Christine. E, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged...More

Reviewed 24 March 2013

We just returned from a week in a two bedroom villa overlooking the beach/Caribbean. My wife, my daughter (14) and her friend enjoyed spring break at this resort. As others have commented on, the VIP service at the airport is awesome. No waiting in lines...More

6  Thank Gary C
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 25 March 2013

Dear Mr. / Mrs. Chadick, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by...More

Reviewed 19 March 2013

Rented a two bedroom Villa. It was spacious and beautiful. Very clean. The staff was so very nice and remembered our names and called us by name. The grounds were 'heaven on earth!' The landscape was very well-kepted. The restaurants were clean and the food...More

4  Thank Chelle P
Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & ClubResponded 19 March 2013

Dear Mr. / Mrs. Chelle, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
USD 675 - USD 2,370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 675 - USD 2,370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (466)
Room & Suite (341)
Pool & Beach (169)
Dining (69)
Amenities (61)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Sarah A
11 February 2018|
Answer
Response from Joe R |
Not on site.
0
Votes
Sarah A
29 January 2018|
AnswerShow all 2 answers
Response from ddoran | Reviewed this property |
my wife and I have a normal breakfast which is included then we eat at restaurants both on site and around the Village area which are normal prices so it does add money: if you want an AI do the iberostar grand or... More
1
Vote
Darren R
16 May 2017|
AnswerShow all 2 answers
Response from parbuster1 | Reviewed this property |
Not that I know of.
0
Votes
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12345615
Room Tips
"Any room is a winner"
Read review
"Only 14 villas, so all suites are great"
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"second floor ocean front rooms are the best"
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"All rooms are right on the beach. Some villas have multiple apartments, but they can easily be combined."
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