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Tortuga Bay Hotel Puntacana Resort & Club

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Tortuga Bay Hotel Puntacana Resort & Club
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619 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Columbia, South Carolina
Reviewed 16 March 2013

This is an all-inclusive resort that apparently aims to keep its visitors confused but happy. We were never clear on which rooms or suites were part of which property, or which amenities were available to us. We were in a duplex villa, but had only reserved (for a last minute trip) a suite, which I assume was in a hotel...

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4Thank Kevin M
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Kevin, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guests. Would you please be more specific about the confusion of the amenities we really appreciate your comments. I will share your comments with our team, who I am certain will...

Chicago
Reviewed 15 March 2013

From being greeted by the VIP Tortuga Bay agent steps away from diembarking our flight our stay exceeded our 1st time visit to this resort and the D.R. The property was immaculate in a beautiful setting with kind and well trained staff. Tortuga Bay is one property within the "Grupo PUNTACANA". An important fact is their commitment to environmental protection/ethics....

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Thank travlr4Chicago
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Travlr, We appreciate your comments regarding your stay at Tortuga Bay Hotel on TripAdvisor ! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel...

Orange, California
Reviewed 15 March 2013

Wow what a jewel in the Dominican Republic, a bit expensive but worth the stay. This resort is only within 5 minutes from Punta Cana Airport. The staff makes you feel at home, and their facilities are top notch. I will absolutely go back to Tortuga Bay in the future.

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Thank Daniel C
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Daniel, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive feedback from our guest. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously...

New York City, New York
Reviewed 7 March 2013

Let me start by saying, the place is simply amazing. We have been to good resorts in Carribean before, but this was the best till date. Great rooms, spectacular views, delicious food - the perfect retreat. From the time you arrive at the airport, there is a representative to greet you and whisks you to the front of the immigration...

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7Thank Deblina G
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Deblina , On behalf of the Tortuga Bay team members & myself, I would like to express my sincerest apologies for the confusion with your in room breakfast that you & your family experienced during your visit to our Hotel. I am delighted to read that your expectations were met or exceeded and that you will...

Rye, New York
Reviewed 6 March 2013

This was our first trip to the Dominican Republic and we stayed at Tortuga Bay Hotel. Let me start by saying,"I would go back there today" if I could. My husband and I have gone to a different Caribbean resort every year for the past 6 years. We enjoyed each one for different reasons but this time we found the...

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3Thank zipperup
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Perup , On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay....

Baltimore, Maryland
Reviewed 2 March 2013

his is one of the most beautiful resorts we've ever been to around the world. The staff is extremely friendly and courteous, always asking if everything is to our liking and making sure to fill every request, although sometimes a little slowly, but it is the Caribbean and you are on vacation. The ocean front junior suite is truly exceptional....

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5Thank vsr1188
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. VSR , On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay....

Reviewed 27 February 2013

Tortuga Bay or Turtle Bay, known for this location where giant sea turtles come during the month of September to lay their eggs, is a spectacular vacation spot. From the time you arrive at the airport, there is a representative from the resort to greet you. The rep whisks you up to the front of the passport inspection line, past...

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4Thank Pdcommander
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Commander , On behalf team members and Vincenzo Calcerano, General Manager of Tortuga Bay Punta Cana Resort & Club, thank you for taking the time to complete our guest comment form on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to...

New York City, New York
Reviewed 26 February 2013

Just back from a wonderful stay with my husband. The room was beautiful and exactly what I was hoping for. In fact, the location and view far exceeded my expectations. The beach is beautiful, the food is great, the breeze hypnotic and the springs rejuvenating.

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6Thank MKSJRC
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. MKSJRC, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay on Tripadvisor It is always a pleasure to receive positive feedback. I am delighted to read that your expectations were met or exceeded and that you will...

Cleveland, Ohio
Reviewed 21 February 2013

Thought we'd try another resort for a change from the excellent Tortuga Bay. MISTAKE !! After one hour, we knew we'd have to pack our things and RUN to Tortuga Bay. The 8-hour trip to Punta Cana from our home in Ohio makes it necessary that we enjoy our stay. It was no small decision to cancel our stay at...

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5Thank beautymbrains
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Brains, On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay on Tripadvisor It is always a pleasure to receive positive feedback. I am delighted to read that your expectations were met or exceeded and that you will...

Reviewed 21 February 2013

My wife and I stayed at TB for 5 nights at the beginning of February. Having stayed in Punta Cana previously, TB is simply the best property in terms of accommodation, privacy, quiet and particularly, the outstanding service. If you are a golfer, this is the place to stay. La Cana (27 holes) and Corales are world class golf courses....

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2Thank WSKei
vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Kei , On behalf of our team members & myself , thank you for taking the time to write to me and comment on your recent stay at Tortuga Bay. I am delighted to read that your expectations were met or exceeded and that you will return to us when you next visit at Tortuga Bay....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $791 - $2,246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#2 Spa Hotel in Punta Cana
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travellers.
36 questions
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7 months ago
Guilderland, New York
over a year ago

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Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, 6 Apr 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, 31 Mar 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, 30 Mar 2017 | Read review
“If you don't have children, you might want one of the buildings away from all of the action.”
256jeanh, 30 Mar 2017 | Read review
“Best to book an ocean front suite.”
  • This is picture 3 of our ocean view suite. How much ocean do you see?
  • This is picture 2 of the ocean view suite
  • This is picture 1 of the ocean view suite.
YotaP, 28 Mar 2017 | Read review
5 of 5
Booking.com
USD 560* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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