We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Reserve at Paradisus Punta Cana

Travellers' Choice award winner
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Reserve at Paradisus Punta Cana
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

4,339 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reserve at Paradisus Punta Cana
See the most recent reviews
Showing 2,997: English reviews
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

My compliments to PARADISUS THE RESERVE RESORT as we really enjoyed the experience. The staff was very friendly and professional. I would like to highlight two individuals in particular. Luis Santana provided exceptional beach service. Luis always had a smile on his face and he did whatever he could to ensure that we were comfortable and enjoyed our days at... More 

Helpful?
Thank Johnny Z
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Johnny Z, I would like to thank you for sharing your experience with us and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. I am much honored for your compliments towards our staff, specially Luis Santana... More 

Laval, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very nice resort. Beautiful beach. Big swimming pools. Spacious rooms with great room service. Good food (especially the Vento). Good size gym with a good choice of equipment. We really enjoyed our experience at the Spa. Friendly staff that is always willing to help. Look for Luis Santana as he provides excellent beach service. Look for Anthony Cid at the... More 

Helpful?
1 Thank asped
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear asped, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. I feel ver happy to learn that you were able to enjoy every moment while you were under our care. I appreciate your compliments on the... More 

1 review
Reviewed 2 weeks ago via mobile

Our first time in the Dominican Republic has been more than great. We made a switch to the Paradisus from another resort and are so, so pleased with the service. Raynold tamayo was a very kind and friendly entertainer. He made my family and I feel very at home for our first stay here and helped to make a great... More 

Helpful?
Thank Aliza O
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Aliza O, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Raynold Tamayo. Be sure I will share your comments with him and continue to encourage our team to keep improving... More 

Folsom, California
1 review
Reviewed 2 weeks ago via mobile

Amazing place to visit Grace service wonderful people The people he is very friendly very very humble so definitely we come back will love this Paradise thanks (Raynold tamayo ) great entertainment and Ramon ramirez pool concierge

Helpful?
Thank bayboy650
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear bayboy650, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. We are deeply honored by your comments towards the service of the hotel and the staff, especially Raynold Tamayo and Ramón Ramírez, to whom we assure... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Hotel grounds/rooms are impeccably maintained and surrounded by lush tropical gardens. I'd give the food a 7 out of 10, pretty good for an all-inclusive resort. Resort amenities were great and the shows at night were awesome! We travelled with kids, ages 10 and 8, and although the kids club was more geared towards younger kids, they found plenty to... More 

Helpful?
1 Thank Grace Y
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Grace Y, Thank you very much for reviewing about your holidays at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you have had a great time with us and enjoyed our different activities we have to offer. I am much appreciated for your special recognition to the service provided by Elaine Rodríguez;... More 

New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

This place is huge! It's really nice and relaxing. The beach is gorgeous and so nice and clear, but there are waves and it's not the calmest but still very nice. The entertainment staff are awesome to talk to. They're are so much fun to dance worth too!! Shoutout to: Josè, Ruber, and Luis There are lots of activities that... More 

Helpful?
1 Thank laurenrulz
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear laurenrulz, Thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I feel very happy to learn that your overall experience at our hotel was memorable and I truly appreciate your compliments on the efforts and dedication demonstrated by our staff, specially José Fernández, Ruber and Luis Florián. I will... More 

Santo Domingo, Dominican Republic
1 review
Reviewed 3 weeks ago

Except of the checkin process being really slow, my bedroom was delivered an hour and a halft after and they didn't move the checkout time, More premium beverages should be added. Service, pools were great, pool bar is the best one

Review collected in partnership with Meliá Hotels International

Helpful?
Thank mimelfisg
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear mimelfisg, Thank you for having left a detailed description of your holidays spent at our The Reserve at Paradisus Punta Cana Resort. It is a great pleasure to have received your compliments towards our resort and service. I really appreciate your feedback and you can rest assure that I will be working with my team any improvements needed to... More 

Mountainside, New Jersey
1 review
Reviewed 3 weeks ago via mobile

Very good resort, big rooms, great food, great entertainment. Special thanks to luis florian ,jose, Cesar cuava,and Ruber Perez,yonatan medinaThey made the experience much more memorable in The Reserve

Helpful?
Thank Carlos G
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Carlos G, Thank you for dedicating a bit of your time to share your experience in our facilities with us and future travelers. I truly appreciate your compliments towards the service provided by Luis Florián, José Fernández, César Cuevas, Ruber Pérez and Jonathan Medina. Be sure they will be receiving your kind words, as I encourage my team to... More 

Fairfax, Virginia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We stayed in a Family Concierge room the first weekend in November, which is definitely off season. Pros: no trouble with getting tables at restaurants, beach was very uncrowded, choice of palapas/cabanas at pool and beach, food was pretty good, lovely grounds Cons: service was lacking, confusing restaurant situation, terrible room service, check in Our Family Concierge was Diosmery, who... More 

Helpful?
1 Thank ptbecki
1 review
Reviewed 3 weeks ago via mobile

I have been vacationing at Paradisus and the Reserve Paradisus for over 20 years. Sometimes we come twice a year. Never written a review, therefore I will combine them. The reason we keep coming back here is mainly the great staff. Some new faces have surfaced and some, unfortunately, have left. The last few years we have been taken care... More 

Helpful?
Thank Lorna H
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Lorna H, Thank you for having chosen our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I feel very happy to learn that your overall experience in our facilities was positive. I really appreciate your especial mention about the service provided by Luis Santana, Ramón Ramírez, Jairo Minier, José Luis de los Santos, Josué Camilo, Benita... More 

3,245 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2760)
Viewed
Room/Suite (190)
Viewed
Hotel & Grounds (335)
Viewed
Pool/Beach Area (629)
Viewed
Dining (216)
Viewed
View from Room (54)
Viewed
Bathroom (41)
Viewed
Business Centre/Function Rooms (8)
Viewed
Family/Play Areas (56)
Viewed
0:26
Videos (1)
Viewed
Other (1230)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (474)
Viewed
Aerial Photography (26)
Viewed
Amenities (32)
Viewed
Family Lounge with Concierge Service (17)
Viewed
Family Pool (8)
Viewed
Lounge with Concierge Service (11)
Viewed
One Bedroom Master Suite (128)
Viewed
One Bedroom Suite (106)
Viewed
Pool (5)
Viewed
Pool Complex (10)
Viewed
Dining (66)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Pool/Beach Area (4)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
25.8 km away
Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
#4 of 110 in Punta Cana
5,100 reviews
3.9 km away
The Reserve at Paradisus Palma Real
1.5 km away
Iberostar Grand Hotel Bavaro
Show Prices
Show Prices
Show Prices
0.0 km away
Paradisus Punta Cana
Paradisus Punta Cana
#25 of 110 in Punta Cana
10,605 reviews
0.2 km away
Barcelo Bavaro Beach - Adults Only
23.5 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#2 of 110 in Punta Cana
3,452 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Reserve at Paradisus Punta Cana

Address: Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $358 - $1,361 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Reserve at Paradisus Punta Cana 4.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Prodigios Interactivos SA, BookIt.com, Booking.com and Jetsetter so you can book your The Reserve at Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Top resorts Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#9 Family Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Punta Cana staff and other travellers.
337 questions
Ask a question
3 months ago

See all questions (337)

Questions? Get answers from The Reserve at Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at the Reserve, which was very classy but quiet. We were on the third floor and it was very private.”
 of 5 bubbles lrc19, 29 Nov 2016 | Read review
“Reserve the Two-Bedroom Master Suites are Great for Large Families”
 of 5 bubbles N5976JGthomasb, 29 Nov 2016 | Read review
“GO somewhere else”
 of 5 bubbles Kristi410, 22 Nov 2016 | Read review
“Request a room on the 2nd or 3rd floor for a better view and less mosquitoes.”
 of 5 bubbles dspat, 18 Nov 2016 | Read review
“If you are going to book at this resort...spend the extra money to stay in the Reserve section!”
 of 5 bubbles yetterbergkimjakey, 16 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay