We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Reserve at Paradisus Punta Cana

Travellers' Choice award winner
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The Reserve at Paradisus Punta Cana
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,545 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reserve at Paradisus Punta Cana
See the most recent reviews
Showing 3,132: English reviews
Reviewed 3 weeks ago

We went back to this resort because when we had our spring break vacation there on March, 2015 it was amazing. Well, apparently a lot of things have changed, we left with the impression that the administration was trying to cut corners everywhere. They are building a new property right beside this one and let a lot of wonderful employees...

 Report
Helpful?
5Thank Andrea H
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Andrea H, Thank you very much for reviewing about your stay at our The Reserve at Paradisus Punta Cana Resort. I feel sorry to learn that we did not get to impress you with our services this time. I can assure you that I will be forwarding your comment to the involved departments in order to make any improvements...

atlanta
Reviewed 3 weeks ago

This trip was our first as a family to an all inclusive resort. Without kids we had been to other resorts. A friend recommended the Reserve at Paradisus Punta Cana. Additionally, we read great reviews in Parent Magazine. We did opt for a family concierge (more later). We have stayed at all typed of hotels and resorts (3 to 5...

 Report
Helpful?
2Thank jebudas
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear jebudas, Thank you for the time you have dedicated to review about your recent experience at our The Reserve at Paradisus Punta Cana Resort. It is very gratifying for me to learn that you have enjoyed your holidays a lot. I feel much appreciated by your compliments on the efforts and dedication demonstrated by our staff, specially Sofía, your...

Reviewed 3 weeks ago

Beautiful and well-kept facility. Rooms are really big and have lots of storage - our suite had space to empty 6 suitcases and even had a closet that fit all six bags as well - nice not to live out of luggage all week. The food was generally good, with a few really good meals and a few average ones....

 Report
Helpful?
Thank Lyle S
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Lyle S, Thank you for having chosen our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I am glad to hear that you have enjoyed our services and I truly appreciate your compliments towards the service provided by our staff. I assure you they will be receiving your kind words. We will be looking forward to...

Toronto, Canada
Reviewed 3 weeks ago via mobile

We just got back from The Reserve and we had a great time. We were there with our two sons, 3 & 6 years old. The resort is very clean, staff is extremely friendly. We booked a family concierge suite, which was very useful when you have young children - we had a cabana booked every day and dinners booked...

 Report
Helpful?
1Thank Bto0115
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Bto0115, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Yarol, your Family Concierge. I assure you he will receive your kind words. We hope to have the opportunity to serve...

Burlington, Canada
Reviewed 3 weeks ago via mobile

After travelling with the family concierge service I would not travel any other way. Our person was Estefania and she was super attentive. The hotel rooms are specious, the restaurants are great, the beach was amazing and the pool are as well. The grounds are well kept and eco friendly.

 Report
Helpful?
2Thank grzwilk
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear grzwilk, Thank you for the time you have dedicated to review about your experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you have enjoyed the time at our hotel. I really appreciate your especial mention about the service provided by your Family Concierge Estefanía. Rest assure that I will share...

Reviewed 3 weeks ago via mobile

Paradisus was incredible!!! I had the best time on my trip, and it was with big thanks to employees Raynold Tamayo, Santina Frias, and Jose Reinoso. All the staff was great, but these three were the best! The resort was gorgeous, I will definitely return

 Report
Helpful?
Thank Mya S
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Mya S, I would like to thank you for sharing your experience with us and also for recommending our The Reserve at Paradisus Punta Cana to future travellers. I want to express my appreciation for your compliments towards our staff, especially Raynold Tamayo, Santos Frías and José Reinoso. I will make sure to share your review with them as...

Reviewed 3 weeks ago via mobile

I highly recommend Paradisus to anyone considering a tropical vacation! The staff was friendly, the food was delicious, and the hotel rooms were beautiful. Raynold Tamayo was the most helpful staff member, he was attentive and very nice :)

 Report
Helpful?
Thank Julia T
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Julia T, Thank you for sharing your recent experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you enjoyed the time at our hotel and I really appreciate your compliments towards the service provided by our associates, especially Raynold Tamayo. He will be very happy for your kind words. Thank you...

Needham, Massachusetts
Reviewed 3 weeks ago

Some good things but overall, we had a terrible experience and I would not go back there. First the good: Great weather, long and smooth pretty beach, very nice pools, easy to get chairs on the beach, very friendly service, very large suite. Sounds great, right? However, the food was beyond terrible. We all barely ate and lost weight. Three...

 Report
Helpful?
3Thank jevin e
Decorah, Iowa
Reviewed 3 weeks ago

We took our adult kids for five days right before Christmas, and we all loved it. The rooms were spacious and clean, the pools and beach are beautiful, and eating and drinking options are abundant. This was our first experience at an all-inclusive resort, and now the bar is set pretty high. The staff was friendly and helpful, and our...

 Report
Helpful?
1Thank Rhonda T
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Rhonda T, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent vacation. I really appreciate the time you have dedicated to recognize the service provided by our staff, especially Ezequiel. I will make sure he receives your compliments. We look forward to host your next visit...

Brookfield, Connecticut
Reviewed 3 weeks ago

Went for 6 days 5 nights end of November. Staff was friendly, accommodating, and extremely hard working. Beyond their control there was flooding from heavy rains prior to our arrival but they went out of their way to make sure it did not affect our stay. Property a little on the large side making it time consuming to go back...

 Report
Helpful?
Thank mmele2016
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear mmele2016, Thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I feel very happy to learn that your overall experience at our hotel was memorable and I truly appreciate the time you have dedicated to write this review. We will be looking forward to host your next visit to...

3,375 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2890)
Viewed
Pool/Beach Area (650)
Viewed
Room/Suite (197)
Viewed
Hotel & Grounds (348)
Viewed
Family/Play Areas (58)
Viewed
Dining (217)
Viewed
View from Room (55)
Viewed
Bathroom (43)
Viewed
Business Centre/Function Rooms (8)
Viewed
0:26
Videos (1)
Viewed
Other (1313)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (474)
Viewed
Aerial Photography (26)
Viewed
Amenities (32)
Viewed
Family Lounge with Concierge Service (17)
Viewed
Family Pool (8)
Viewed
Lounge with Concierge Service (11)
Viewed
One Bedroom Master Suite (128)
Viewed
One Bedroom Suite (106)
Viewed
Pool (5)
Viewed
Pool Complex (10)
Viewed
Dining (66)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Pool/Beach Area (4)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
3.9 km away
The Reserve at Paradisus Palma Real
1.5 km away
Iberostar Grand Hotel Bavaro
23.5 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#2 of 110 in Punta Cana
3,548 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Barcelo Bavaro Beach - Adults Only
0.0 km away
Paradisus Punta Cana
Paradisus Punta Cana
#22 of 110 in Punta Cana
11,157 reviews
4.6 km away
Majestic Colonial Punta Cana
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff

Additional Information about The Reserve at Paradisus Punta Cana

Address: Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $397 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Punta Cana 5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Prodigios Interactivos SA, Hotels.com and Jetsetter so you can book your The Reserve at Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 On the Beach Hotel in Punta Cana
#4 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#9 Family Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Punta Cana staff and other travellers.
370 questions
Ask a question

See all questions (370)

Questions? Get answers from The Reserve at Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the Reserve all have concierge services in their respective buildings”
 of 5 bubbles 656triciak, 20 Jan 2017 | Read review
“The Master Suites seem to be relatively and were quite spacious for the two of us.”
 of 5 bubbles johnmQ1019SQ, 17 Jan 2017 | Read review
“The balcony lights go on and off automatically at day and night. Also the hot water is very hot so only turn on slightly because you can burn yourselves. This is also a very safe place to stay at.”
 of 5 bubbles justojavierb, 17 Jan 2017 | Read review
“Make sure to check your dates as the calendar is not American”
 of 5 bubbles A3066QKdaniellem, 15 Jan 2017 | Read review
“Loved location of units on the Reserve side”
 of 5 bubbles MADBEN3, 10 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay