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The Reserve at Paradisus Punta Cana

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Pool & Beach (878)
Room & Suite (663)
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(642 reviews)
“gabi club”(290 reviews)
“ramon ramirez”(203 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,779)
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Traveller rating
3,016
677
238
70
53
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3,016
677
238
70
53
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All reviewsfamily conciergegabi clubramon ramirezmolekids zonedinner reservationswander roagabi beachthe grilldrinky drinkybedroom master suitevento restaurantconcierge serviceyhi spafamily vacationbubble bathkids pool
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11 - 15 of 4,054 reviews
Reviewed 4 days ago

We just came back from Punta Cana (April 2018). This is our 3rd times in Punta Cana and we always booked 2 different resorts per trip. This time, we stayed at the Secret Royal resort for 3 nights and the Reserve at Paradisus for 3...More

1  Thank Kelly N
Reviewed 4 days ago via mobile

Our stay at Paradisus was exceptionally good. The beach, restaurant, animation, entertainment and people there kept us in warm and friendly atmosphere. Especially, I want to note Jose Capuchino. This guy is amazing, speaks Russian (what helped us a lot) and made our vacation the...More

Thank Anna V
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 3 days ago

Dear Anna V, Greetings from The Reserve at Paradisus, We would like to thank you for your preference selecting our The Reserve at Paradisus Punta Cana for your recent vacations, as well as for letting us know about your experience. We are very glad to...More

Reviewed 4 days ago via mobile

I participated in most of the activities by the pool and they were amazing. What made these activities amazing was due to Jose Cappuccino. He’s kind, welcoming, funny, energetic, amazing with kids, and in general fun to be with! I love his story and his...More

Thank Pee P
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 3 days ago

Dear Pee P, Greetings from The Reserve at Paradisus, Thank you very much for sharing your comment with us and for have chosen us as your holiday destination. It is our joy to know that you have enjoyed our beautiful paradise but more importantly the...More

Reviewed 4 days ago via mobile

Jose cappuccino led the best painting class i’ve ever been too, he is the most entertaining person i’ve ever met! He awesome! If anyone decides to stay at this resort, Jose is one of the nicest guys you will meet here. The food is very...More

Thank Catherine G
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 3 days ago

Dear Catherine G, Greetings from The Reserve at Paradisus, Thank you very much for sharing your comment with us and for have chosen us as your holiday destination. I am glad you have enjoyed our beautiful paradise but more importantly the service provided by our...More

Reviewed 4 days ago via mobile

This resort is amazing. The grounds are immaculate, the staff is beyond accomidating and friendly. Jonathan and Jose at the reserve pool are wonderful and made sure no one had an empty drink. Sofia our family concierge made sure our kids had a blast. Overall...More

2  Thank Lauren V
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 3 days ago

Dear Lauren V, Recieve a warm greeting from Punta cana! We appreciate very much your feedback regarding your stay at The Reserve at Paradisus Punta Cana and also thank you for selecting our resort to spend your holidays. It is a pleasure for us to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Bar/Lounge
Restaurant
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 250 - USD 675 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 250 - USD 675 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4120)
Pool & Beach (878)
Room & Suite (663)
Dining (338)
Family and Play Areas (76)
Amenities (32)
Business Centre & Event Rooms (9)
Questions & Answers
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Kingabend
18 April 2018|
Answer
Response from Robert M | Reviewed this property |
YES its a different check in location..... as you come through initial security gate into the "Paradisus Complex" The Reserve is first left... the main hotel being further down the short road... Please note from my... More
0
Votes
Room Tips
"go with Reserve first floor.....Royal Service not worth it although they are closer to the beach"
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"Facing the pool is more quiet than the small road with 24 hours shuttle."
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"reserve section has larger/newer rooms"
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"Upgrade to Family Concierge - its worth it"
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