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The Reserve at Paradisus Punta Cana

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Traveller (4290)
Pool & Beach (911)
Room & Suite (674)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“family concierge”(667 reviews)
“gabi club”(307 reviews)
“ramon ramirez”(215 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
5 Star Hotel
Offers from The Reserve at Paradisus Punta Cana
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Location and contact
| Playas de Bavaro, Punta Cana 23001, Dominican Republic
Hotel website
15.8 km to Punta Cana Airport
22 restaurants are within a 2 km radius
0.8 km from Bavaro Beach
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Rooms
5 Aug.6 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,977)
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4,202 results
Traveller rating
3,117
707
248
73
57
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3,117
707
248
73
57
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All reviewsfamily conciergegabi clubramon ramirezmolekids zonedinner reservationswander roathe grillgabi beachdrinky drinkybedroom master suitevento restaurantconcierge servicebubble bathfamily vacationyhi spakids pool
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1 - 5 of 4,202 reviews
Reviewed today via mobile

We just came back from a weeklong stay at the Reserve with our 5 and 9 yr old. I cannot say enough about how spectacular our trip was and I believe it’s due to the amazing Family concierge service we received from our concierge Omar....More

Thank jomama411
Hotel's Favourite
Reviewed 1 June 2018

First off, let me just state that my wife and I travel the world for business. Always on the go, seldom any downtime. I also, do not take a lot of time to write hotel reviews unless the experience is exceptional. We checked into The...More

4  Thank burati
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded 2 June 2018

Dear Burati, Thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent vacacion. I feel very happy to learn that your overall experience while under our care has been memorable and sincerely appreciate the time you have...More

Reviewed yesterday via mobile

Loved our friendships and Services received from Elaine, Germania, Johnithan, Jose, “Prince”, the beach bar guys, and my sweet friend for the daily goodness of the coconuts. Can’t wait to come back in the future! 😘More

1  Thank Heather G
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded today

Dear Hather G, Receive sunny greetings from Punta Cana. We are very glad to know the exceptional time you had here with us at our hotel. It was and will always be a privilege to host you and spoiled all your needs, since it is...More

Reviewed yesterday

Management needs a better system to check up on housekeeping issues. Rooms in the Reserve section need updating. TV was tiny. Staff were very Friendly and attentive. Top shelf drinks were extra. The cheaper alcohol was included.

Review collected in partnership with Meliá Hotels International
Thank russb66
Reviewed 2 days ago via mobile

My husband and I have been to all inclusive resorts in the past including playa del carma just 4 months prior to staying a week here at the Paradisus Reserve. Best food, drinks, and activities. We did the dolphins and went swimming with them but...More

1  Thank Dellarae D
Response from Paradisus P, Director de Relaciones con Clientes at The Reserve at Paradisus Punta CanaResponded yesterday

Dear Dellarae D, Greetings from The Reserve at Paradisus, We would like to thank you for your preference selecting our The Reserve at Paradisus Punta Cana for your recent vacations, as well as for letting us know about your experience. We are very glad to...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Bar/Lounge
Restaurant
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 255 - USD 748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#5 Top resorts Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 255 - USD 748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#5 Top resorts Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#28 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4290)
Pool & Beach (911)
Room & Suite (674)
Dining (352)
Family and Play Areas (79)
Amenities (32)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
SIMCIT
21 July 2018|
AnswerShow all 2 answers
Response from slytrip2017 | Reviewed this property |
Hello , its the Melia app and you have to select the hotel. We were there couple of weeks ago and the reservation portion of the app did not work. I suggest you book them all as you get there with your front desk at The... More
0
Votes
misserica3
12 July 2018|
Answer
Response from Natedog07 | Reviewed this property |
The main resort has a Royal Service Adults only area with a separate pool and beach area. I think there was also one restaurant that was adults only but it cost extra
1
Vote
Stacy F
6 July 2018|
AnswerShow all 5 answers
Response from Looness33 | Reviewed this property |
There is a swim up bar in the Reserve pool. The Reserve pool also has a small cafe located on the pool deck that serves pizza, salads, sandwiches. It also has a little self-serve ice cream machine. You can eat / drink at... More
1
Vote
Room Tips
"First time ever we did not tip housekeeping"
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"always choose ocean front room,,,,not ocean view"
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"Ask for an upgrade at the Reserve (way nicer/recently renovated). Access to pool/food which was much more..."
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