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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,076 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,564: English reviews
Reviewed 12 February 2015

We have been twice now at this resort and we really love it! The food is really good, it is a really clean resort and the people are just fabulous, helpful and friendly. The only thing we really hated was the soliciting to buy local things, spa treatments or go on excursions. It is really aggressive; even on the only...

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Helpful?
2Thank Renee C
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our entertainment staff have been a motive to surpass all your expectations....

Airdrie, Canada
Reviewed 11 February 2015

We stayed from February 2nd to the 9th at the punta cana resort. We had taken this vacation through sunwing vacations.There were some extra perks at the resort booking through them. It is about 25 minutes from the punta cana airport.As soon as we arrived we found the bellboys and front desk staff to be very friendly and no issues...

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Helpful?
7Thank Nick M
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our entertainment staff have been a motive to surpass all your expectations....

Reviewed 11 February 2015

About the room: - When we just arrived, on the 7.2.15 at 13:00, we received a room (#3008) that had the smell of a swage and we couldn’t breathe there. Even the bell boy was amazed by the room condition. It took almost 2 hours until we got the new room. - In the new room (#2214) that we received,...

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Helpful?
11Thank Liran M
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Foremost I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due to the...

Reviewed 9 February 2015

The service was great. Shows were wonderful. Everyone was super nice and helpful. Our representative Antuna was nice and helpful. He was available everytime we needed him. He made our stay in this hotel a pleasent one. But, the sale pitch for Royal suits were awful. It took half of our day, we were here for vaccation not business.

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Helpful?
3Thank Mitra2015
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

Reviewed 9 February 2015

We stayed in Punta Cana Hotel since Feb, 09, 2015 up to Feb,09. At room no. 2206 Everything were perfect, we enjoyed it. Mr. Antuna was very helpful to us, gave us useful information. Also, Hotel had a great services. Everybody was friendly. Thanks.

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4Thank mina73744
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

Toronto
Reviewed 9 February 2015

We (two adults and two children) went to Grand Palladium Punta Cana in the last week of January. It was a good vacation but we were disappointed as we expected a Palladium experience we had in Mexico - Mayan Riviera the last two years we went there. Sunwing crew was late so our flight was delayed by over an hour....

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Helpful?
4Thank ChrisW-Tor
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Foremost I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due to the...

Reviewed 5 February 2015 via mobile

My husband and I along with my adult son and his girlfriend arrived on Jan 24th. Rooms were ready upon arrival. They were exactly as we asked in bldg 72. Good location, close to everything. My son and g/f had a few problems with their room. things were seen to promptly and they were moved to a different room as...

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Helpful?
3Thank Paula F
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

Reviewed 2 February 2015

Very good, the food was good, beach really beautifull, animations nice, the room near from the beach, very good services. Roberto from customer services very friendly every day, I will come back for sure with the family again.

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4Thank Karra638
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all I would like to extend you our gratitude by having selected the Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays. And also thank you for your sincere feedback about our services and facilities. We are more than glad to learn that through our wide offer and excellent service...

Connecticut
Reviewed 1 February 2015 via mobile

We went to Grand Palladium punta Cana in June. When we first arrived we were stunned with the grounds. Truly paradise. We were greeted with many happy faces and drinks. The check in was very speedy and was given all the information we needed. The bell boy was very nice and helpful. Please don't forget to tip, they do not...

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Helpful?
11Thank Georgia W
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Foremost I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due to the...

Warfield, United Kingdom
Reviewed 1 February 2015

Was very anxious before we arrived because of all mixed reviews, needn't have worried, we were automatically upgraded to the Royal Suites (thank you First Choice /Thomson) rooms amazing, service brilliant, grounds well kept, we even have a butler at our beck and call, 24 hour room service, really what more could you ask for.

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5Thank TerrieG24
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $252 - $777 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#37 Top resorts Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#40 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
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Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the floor the faster you get refreshment from room service.”
 of 5 bubbles petronia2017, 23 Mar 2017 | Read review
“Great hotel we had a great time here!”
 of 5 bubbles 361amirz, 20 Mar 2017 | Read review
“Room 6802 was in a quiet location, had a path to that room only but didn't have a sea view.”
 of 5 bubbles bobp684, 16 Mar 2017 | Read review
“Punta Cana is in the middle and I think a great location.”
 of 5 bubbles mamamurf, 13 Mar 2017 | Read review
“Sea view is a must”
 of 5 bubbles suzziecoulsom, 12 Mar 2017 | Read review
5 of 5