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I would like to start this review thanking Juana Croussett De La Cruz, she works at Guest Services at the Gran Palladium Punta Cana. I left behind my carry on bag, and was at the airport when I found out. I called the Gran Palaldium...More
Thank Kathleen R
Response from Gelson Z, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & SpaResponded 2 days ago
Dear Kathleen R,
Thank you very much for sharing a great review of our Grand Palladium Punta Cana Resort & Spa, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance...More
We stayed at the Grand palladium in April for 10 nights. Had a great holiday relaxing. Hotel palace was my favourite out of all 3 accommodation. Luckily we had booked there. We had a sea view the room was lovely and clean in fact the...More
5 Thank Melissa P
Response from Sachenca N, Guest Relations Manager at Grand Palladium Punta Cana Resort & SpaResponded 12 July 2018
Dear Melissa P,
Thank you for your good comments and for the feedback about your stay at Grand Palladium Punta Cana, as our commitment is to provide the best service and attention at all times to our guests, and the way we can do it...More
We are currently staying in the Grand Palladian Resort and Spa in Punta Cana and I have to say we are not happy at all.
We are only 4 days into an 11 day holiday and my 15 year old daughter has spent all night...More
2 Thank chrisH4270IA
Response from Maria R, Accomodation Manager Assistance at Grand Palladium Punta Cana Resort & SpaResponded 3 days ago
Thank you for taking some minutes of your time to leave a review about your experience, to be shared with other travelers.
We are saddened to Know that your daughter is experiencing some health issues.
Please we kindly ask you to approach at...More
A notice of commendation must go out to Mr. Luis Ramon for being so very attentive to our needs while we were there. NO stone was left un-turned as he made sure our vacation was a memorable one. Another notice of gratitute to Walter Camilo...More
Response from Gelson Z, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & SpaResponded 3 days ago
Thank you very much for sharing such a lovely review of our Grand Palladium Punta Cana Resort & Spa, it pleased us greatly that it has been a memorable one.
I am also excited that you found the staff to be accommodating and...More
* Very high language barrier, many staff do not speak english so it helps to learn a few helpful spanish phrases.
BAR : Bar tenders are extremely nice, however some are too nice. Beware of bar tenders in the Punta Cana Lobby, Francisco especially, as...More
Response from Gelson Z | Property representative |
Yes, we have a moderate soccer field in our sports center inside the hotel. At the moment no activity is carried out, rather, the field is always available for those soccer lovers who dare to... More
Yes, we have a moderate soccer field in our sports center inside the hotel. At the moment no activity is carried out, rather, the field is always available for those soccer lovers who dare to play.