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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,273 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,542: English reviews
Marne, Michigan
Reviewed 1 week ago via mobile

We stayed at Sirenis resort between Christmas and New Years with our entire family of 18. We had 8 adults and 10 kids from ages 18-6. This resort was perfect to be able to entertain kids of this wide range of age. Between the on site water park and the pools and volleyball my kids were busy. We also did...

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Helpful?
Thank Judy V
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Judy V Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Please don’t hesitate to write me if you want to discuss further or if you decide to come back in the...

Greater London, United Kingdom
Reviewed 1 week ago

I spent 10 days at Sirenis with two friends. We had an absolutely fantastic time all round, absolutely no complaints about any aspect of our stay. All the staff were so friendly and helpful, especially Jonathan and Liranzo at the pool bar. The concierge staff helped us with everything we needed and our stay went smoothly and was utterly relaxing....

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Helpful?
1Thank Fliss M
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello FlissMD Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. We are glad to hear that you enjoyed. We will be pleased to welcome you again in a near future. I invite you to contact me when you are planning you next vacation to our resort so I can ensure you...

Grand Rapids, Michigan
Reviewed 1 week ago

I don't normally submit a review. I always read what others have to say, but I felt compelled to write one now. I vacationed with my daughter for a last minute trip through Apple Vacations. I am glad it was for just 3 nights. The resort grounds are beautiful. We stayed in M108 which overlooked the pool area, and the...

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Helpful?
1Thank Faye3670
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Faye I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I will definitely take it for future improvements, We apologize for any inconvenience you might have experienced and we hope you give us the opportunity to be at your service in the near future. I want...

Reviewed 1 week ago via mobile

My son is 6 and we found the kids club to be great. They have activities from 10-12 and 3-5 followed up with a mini disco and/or games from 8-9 pm. The schedule works as you can participate in adult activies then still have family time. Big Mama and Peppa Pig made my son comfortable. He really wanted to participate....

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Helpful?
1Thank Julie A
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Julie A First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed, As per your other comments, they will help us improve the quality of the services we offer. invite you to contact me when you are planning you next vacation to our resort so I can ensure you and...

Toronto, Canada
Reviewed 1 week ago

Great family trip! Kids had a great time and the staff at the kids club was wonderful! My kids loved Peppa Pig the girl who ran the kids club everyday. She was awesome! Jimmi and Ladoo deserve a raise! Great service and great people!

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1Thank C1717IZchriss
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello C1717IZchriss First of all I have to thank you for your review. Overall I can definitely see you had a great holiday with us. I’m glad to hear you guys had a great vacation at our Resort. Please don’t hesitate to write me if you decide to come back in the future in order to ensure you spend another...

Vaughan, Canada
Reviewed 1 week ago

Just got back from an all inclusive at the Sirenis. It was me, my boyfriend and another couple. We were skeptical going in because of all the negativity but are happy to say that we had a really nice time. Safe cost $3 a day and Wifi is free for an hour everyday or $40 for the week USD. I...

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Helpful?
3Thank Amanda B
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Amanda B First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. You have put a lot of useful comments in this review to really help people understand the type of resort we are. It is a pleasure to express our...

Vancouver, Canada
Reviewed 1 week ago via mobile

OK here we go... Food: Food really average. The waiters are very friendly and very accommodating. The food quality is not great and it's somewhat surprising what they serve. Any average canteen has better quality and more variety. Rooms: All of our rooms needed SERIOUS renovations. Doors were swollen at bottom and not opening or closing properly. Showers were barely...

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Helpful?
2Thank Marcus S
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Marcus S I’m sorry to hear the hotel didn’t meet your expectations during your trip. We apologize for any inconvenience you might have experienced and we hope you give us the opportunity to be at your service in the near future. Don’t hesitate to contact me personally if you want to discuss any issues or if you are thinking...

Reviewed 1 week ago

My room was in building K and it was awesome. The ladies that took care of my room were gracious and thorough, even tho we had a language barrier we communicated well. Exspecially one by the name of Bethania. The food was good, and always available. If I were to complain it would be keeping guest informed as to where...

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Helpful?
Thank Kathy H
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Kathy H We thank you very much for your review from your last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. I’m happy to hear you liked. Please don’t hesitate to write me if you want to discuss your situation or if you decide to come...

Kelowna, Canada
Reviewed 1 week ago

Our family was pleasantly surprised with everything that Sirenis Punca Cana resort had to offer. It had truly exceeded all of our expectations. The variety of a buffet food was incredible, not to mention the high quality restaurants that we got a chance to visit. Service staff was always very cheerful and made our meals very enjoyable. Entertainment team also...

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Helpful?
1Thank Tetyana1994
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Tetyana1994 Wow, thanks for sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to contact me for anything you might need in a future stay. It will...

Reviewed 2 weeks ago

We stayed here for 5 nights on an Apple Vacations trip and enjoyed our time. Our concierge, Lenny, was very friendly and helpful making the restaurant reservations and checking with us to make sure we were satisfied with our stay. Lenny was extremely professional and her hard work really improved our vacation. We had a great room in building K...

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Helpful?
Thank Paul E
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Paul E First of all I have to thank you for taking the time to write your review, It is a pleasure to express our gratitude for your kind preference, especially for the valuable time that you took to let us know your impressions, concerning the facilities and service provided during your recent stay. I will definitely pass on...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $150 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#64 Spa Hotel in Punta Cana
#65 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,166 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“south side near the beach are closer to casino so a bit noisy but quiet during the day.”
 of 5 bubbles Mstojic, 21 Mar 2017 | Read review
“A210 great:):)”
 of 5 bubbles michalgosudarski, 18 Mar 2017 | Read review
“H building on Tropical side was in good shape and perfect location halfway between pool and buffets.”
 of 5 bubbles ColdMama, 18 Mar 2017 | Read review
“Tropical Side - M building - we had no issues”
 of 5 bubbles TAJ112016, 16 Mar 2017 | Read review
“We stayed in the Junior Suite. TERRIBLE TERRIBLE! Room was gross!”
  • patches on the walls
  • tiles in our room where all like this
  • scuffs on the wall throughout the room
  • broken, rusted and dirty sink/faucet
  • bath tub and drain both rusted, and painted over with peeling paint
  • mold on the ceiling
  • stains found on our bed sheet on the first night arriving to our room
  • rusted, and dirty bath tub handle. was grossed out to even touch
 of 5 bubbles 8lucy23, 13 Mar 2017 | Read review
5 of 5