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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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7,881 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
See the most recent reviews
Showing 4,315: English reviews
Niagara Falls, New York
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 March 2015

Don't believe the bad reviews and experience this place for yourself!!! Overall: Just got back from our week long vacation at the Sirenis Punta Cana Resort and all I can say is that I had one of the best vacations of my life. Amazing entertainment staff and first class service really made this resort. The resort is beautiful and has... More 

Helpful?
19 Thank Will31687
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Will31687, I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to Ping Pong and Alvin, they will like to see their hard work pays off. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2015 via mobile

I am a member of Sirenis now for 3 years and go 2 or 3 times a year :-) I just love the atmosphere when you walk in the front lobby !!! The staff are always smiling and so kind, the food is great, they are constantly cleaning the grounds, and the entertainment is just fantastic for all age levels... More 

Helpful?
2 Thank Cindy D
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Cindy D, Thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort and that you enjoyed spending time with our entertainment team. I will definitely pass on your great comments to them. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you... More 

Guaynabo, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2015

I have visited a lot of hotels and the sirenis had the best staff of all the ones a have visited also the food is excellent if you like Caribbean food they also have a bunch of activities outside the hotel.

Helpful?
2 Thank Angel L
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Angel L, Thank you for sharing your comments about Sirenis Punta Cana. We are glad you found your stay comfortable and enjoyable. We´ll be glad to have the opportunity to welcome you again in the future! I’m at your disposition for anything you might need. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com. Hope to have you as our... More 

Welland, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 March 2015

The hotel, beaches, pool, and grounds was very clean and well maintained. The staff were very helpful but they could learn a little English. The food at the buffet was good and the specialty restaurant was great. There was one waitress that went above and beyond what her job was, her name is Mirian. I will definitely go back to... More 

Helpful?
1 Thank Steve N
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Steve N, Thanks for taking the time to share your comments with us. I’m happy to hear you encountered everything you needed here at our Resort, and that you loved the good service of our team. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2015 via mobile

Just came back from here and had a great time. Staff was friendly had a few dislikes but it was taken care of fast and got VIP treatment the whole week. Awesome place awesome staff clean room fair ground were beautiful

Helpful?
2 Thank Shelley B
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Shelley B, First of all I have to thank you for your review. Overall I can definitely see you had a great holiday with us. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future and I’ll do my best to make your stay as pleasant as the first one. Veronique Garon... More 

Santo Domingo, Dominican Republic
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2015 via mobile

I stayed in this hotel for valentine's with my wife and the experience was excepcional, from the service at the front desk to the bartenders it was something else, loved the location and that the property looks so tidy and well taken care of. Only stayed for a week but I wish I could've stay longer...awesome place full with awesome... More 

Helpful?
2 Thank GMReymon117
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi GMReymon117, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and your... More 

Bonao, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2015

i was an excellent time, great food, extra clean service, frendly work enviorent, exellect room service, the pool are incredible and clean, the casinos and entretaiment its out standing and the beaches extra clean its really was a incredible expirience and most deffinet will do it again.

Helpful?
1 Thank Isabell R
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Isabell R, We're so happy to learn you had a great trip with us at Sirenis Punta Cana. Thank you for your kind words regarding our staff and we'll be sure to pass them along. We'll be glad to welcome you back again any time. I’m at your disposition for anything you might need. Please don’t hesitate to contact... More 

Alabama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2015

This is definitlly, one of the best destinations for having good times with the family and enjoy everything R.D and Sirenis Hotels have to offer....AMAZING food,.and perfect entertaiment. just the right place to go on vacation.

Helpful?
4 Thank Alan O
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Alan O, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and... More 

Markham, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 March 2015

I am a Sirenis member and I bought mine from Mexico. When I decided to come here, I read TripAdvisor comments and I was almost discouraged. I almost backed out but ... Arriving there, I was pleasantly surprised. People were attentive and true to promise, we were treated like VIPs, not only during arrival but throughout the stay. The main... More 

Helpful?
1 Thank Jocelyn Y
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jocelyn, We're so happy to learn you had a great trip with us at Sirenis Punta Cana. Thank you for your kind words regarding our staff and we'll be sure to pass them along. We'll be glad to welcome you back again any time. I’m at your disposition for anything you might need. Please don’t hesitate to contact me... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 March 2015

We were here from Feb 18 to 25...Upon our arrival I was very impressed with how inviting an clean the lobby was. Staff was always very helpful and friendly. We loved our room, it was clean, the AC worked well and the person who prepared our room decorated the washroom with flowers and petals. We had a gorgeous view of... More 

Helpful?
8 Thank Linda D
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Linda D, Thanks for taking the time to share your comments with us. I’m happy to hear you encountered everything you needed here at our Resort, and that you loved your stay with us. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and your... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $189 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#38 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,026 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tip the check in staff for a better room at check in.”
 of 5 bubbles 227traciep, 30 Nov 2016 | Read review
“Lots of windows in rooms, great view!”
 of 5 bubbles hacienda5779, 30 Nov 2016 | Read review
“Do not go to this resort. Filthy, dirty, uncaring staff.”
 of 5 bubbles garydI6125BK, 26 Nov 2016 | Read review
“Suite. Specify location halfway between beach pool and lobby.”
 of 5 bubbles samads692, 20 Nov 2016 | Read review
“More likely that you will get a better room at tropical suites.”
 of 5 bubbles gabrielamI5688FN, 19 Nov 2016 | Read review
5 of 5
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