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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,392 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,581: English reviews
Reviewed 18 July 2015

just to say from Thomson Dream liner flight, which was brilliant, we got to the hotel and was seen quickly. Room was clean and tidy and facing the pool and sea which was good. fridge was full of beer soft drinks and shortly after a bottle of sparkling wine arrived which was a nice touch. We went to meeting with...

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Helpful?
10Thank wooller
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear wooler, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and I’ll do my best to make your...

Grimsby, United Kingdom
Reviewed 17 July 2015 via mobile

Myself and a few friends just had 2 weeks at this resort and found it amazing . The staff couldn't do enough and really went out their way ... I found the the bar staff / waitresses all amazing however Jenifer Riveras really stood out from the rest she made such a effert, was friendly as was all the girls...

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10Thank john_hutch5376
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear john_hutch5376, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring you spend another...

Dollars
Reviewed 17 July 2015

What a great hotel right on the beach spend 2 weeks there staff fantastic very hard working animation team brilliant put on there own shows every night great Michael Jackson show amazing even looks like him so was the circus show Food in the hotel great caters for everyone I'm fussy and I was even able to eat You pay...

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7Thank Ainfield
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Ainfield, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future in order to ensure you spend another great...

Oslo, Norway
Reviewed 16 July 2015

First of all I want to say that the animacion team is absolutely awesome, and they work hard, day and night - in my opinion, they are what saves this hotel. Also the F&B staff is, overall, very friendly and efficient. The beach is great, and there are people working all the time to make it cleaner, since there's a...

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4Thank Maria B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear MariaTB89, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss further or if you decide to come back...

Barranquitas, Puerto Rico
Reviewed 16 July 2015

Room was terrible, bed was like sleeping on a stone and there was fungus on the shower. I tasted like 30 different versions of the same cocktail none of them the right way. Dinners were OK but that Spanish night was horribly nasty. There was nothing Spanish about it. Swimming pool closes way to early. Teather animation was boring and...

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4Thank Jesusiyo30
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Jesusiyo30, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues into more details. I would be more than happy to do...

Bratislava, Slovakia
Reviewed 16 July 2015

Me and my husband we had a great time. We spent there 2 weeks. Food was perfect and always tasty. Hotel need some reconstruction works, rooms are old and simple, but stil not bad. We had problem with laundry bag (we had any in our room) and it takes 4 days to receive 1.

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2Thank Mari198405
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Mari198405, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and I’ll do my best to make your...

Reviewed 16 July 2015

We have just returned after 2 weeks and cannot honestly believe what everyone has to moan about. We had a fab time and a few people to mention really made our holiday special. Abel service manager could not honestly do anymore for us, he arranged staff to sing to my daughter on her 4th birthday there,nothing was too much trouble...

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6Thank Burrek1
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Burrek1, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort...

Essex, United Kingdom
Reviewed 15 July 2015 via mobile

Do not listen to any of the bad reviews. Just got back from a 2 week holiday and it was fantastic! The food was great, I'm a fussy eater and there was always loads of food that I liked. The American diner, Italian, Mediterranean and lobster on the beach were my favourite a la carte restaurants! The staff could not...

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13Thank kayleywooller
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear kayleywooller, It’s really great to hear you had a nice vacation with us. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. Please don’t hesitate to contact me at infodominicana@sirenishotels.com for anything you might need in a future stay. It will be a pleasure to welcome...

Boston, Massachusetts
Reviewed 15 July 2015

The outside area of this hotel is great, some staff great. But the minute you enter your room you are screaming for HELP, I think thehotel borrow the beds from the locals, the chef forgot to put some type of flavor in the food ( ALL KINDS OF FOOD). It's so sad, just keep in mind this hotel is not...

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4Thank Krivera27
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Krivera27, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss...

Flushing, New York
Reviewed 15 July 2015

The resort is huge! From the front gate to the drop off check in area, it's probably a quarter mile long. The resort is very clean and well maintain. There are a lot of staffs responsible for cleaning, mopping and sweeping every morning. There are two buffets, five restaurants, multiple pools for kids and adults. There is also a water...

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Helpful?
4Thank ultra68
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi ultra68, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $141 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,206 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a renovated room!”
Mubber55, 24 Apr 2017 | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 19 Apr 2017 | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 19 Apr 2017 | Read review
“Stay away from tropical side rooms”
inman9228, 19 Apr 2017 | Read review
“Ask for rooms M, N, O, P - They are right in the middle of the resort and closest to the pool.”
lindssw, 17 Apr 2017 | Read review
5 of 5