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Sirenis Punta Cana Resort Casino & Aquagames

Expedia.comUSD 173*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
USD 173*
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USD 176*
USD 176*
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Sirenis Punta Cana Resort Casino & Aquagames
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8,458 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,604: English reviews
Virginia Beach, Virginia
Reviewed 18 September 2015 via mobile

Especially Abigail Beriguete a special cook because he cooks every night! Very kind and professional and great presentation and he's wonderful and always I will remember him and the service! Waitress Eunice and yajaira Mejia and yajara in the Japanese restaurant. Our service was wonderful and Eunice the manager gave us great attention. We felt very special! All the people...

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Helpful?
1Thank Romelle A
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Romelle A, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort....

Reviewed 17 September 2015 via mobile

My partner and I have just returned from our honeymoon at this hotel and where do I begin for the first three days our toilet was blocked and all they did was unblock it and didn't want to move us rooms just kept saying we will fix it on the fourth day it flooded our whole room and they point...

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Helpful?
8Thank Jadiebum L
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jadiebum L, Thank you very much for sharing your comments with us. I have to say we take very seriously every comment from our customers since it helps us in improving the services we offer. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in...

Toronto, Canada
Reviewed 17 September 2015

To Trip Advisor and fellow travellers We stayed at this resort for our honeymoon. On arrival they could not find our reservation from aircanada vacations. Roberto told us to go on lunch and come back later for a surprise. We returned and they dismissed our aircanada vacation requests for honeymooners and gave us a room without seaview, along with a...

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Helpful?
7Thank HinaDan
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi HinaDan, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want...

Vancouver, Canada
Reviewed 16 September 2015

Beautiful family friendly resort. It's nice for kids at any age from 3 to teenagers. Lots of activities, nice clean pools. At water-park you'll get priorities as a resort guest. Rooms are not big, but very clean. Staff is friendly. Will come back with my family for sure and defiantly recommend to my friends.

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Helpful?
1Thank Natasha Z
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi 007NataZ, It’s really great to hear you had a nice vacation with us. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future in order to ensure you spend another...

Reviewed 16 September 2015 via mobile

The 3 first day was ok ....hotel beautiful rooms clean but food terrible. Everyday same food they reuse the left over . Just reheated all my kids and I get sick ..beach not clean are all. Not the best drinks.

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Helpful?
5Thank anasierra75
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi anasierra75, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the future...

Sandhurst, United Kingdom
Reviewed 16 September 2015

Returned on 5th September from a two week holiday at the Sirenis Resort in Punta Cana, we had an absolute fabulous time, the people were wonderful, the complex was vast and was clean and tidy, the room was cleaned every day, the sheets were changed everyday and a deep clean was done once a week with all bedding including pillows...

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Helpful?
8Thank Donna B
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Donna B, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and...

Reviewed 15 September 2015 via mobile

Accommodations, services, and the buffet meals were not only horrendous lack of knowledge and expertise such as: higiene. Just to mrntion one. I will not be there again and I will not recommended anyone this nightmare you call, a vacation resort.

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Helpful?
3Thank Pelagia E N
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Pelagia E N, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. In regards to the food and kitchen, we pass...

Reviewed 15 September 2015 via mobile

The hotel is no better than average. The food is best in the buffet. I certainly couldn't recommend the a la carte restaurants. We tried them all and they were all terrible!! The room was dirty and the maid services poor. The beach was awash with seaweed although the gardeners were busy daily with the tractor trying to move it....

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Helpful?
Thank Stephen M
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Stephen M, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of...

Toronto, Canada
Reviewed 14 September 2015

We had been going to that same place 4 times for the last 3 years and loved our stay each time at this resort. We are also the SPT members and enjoying our benefits during our holidays. All staff is very friendly and make you feel as at home. I would like to thank our member's service representative Luis Jaime,...

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Helpful?
3Thank ELena L
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear ELena L, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I invite you to contact me at infodominicana@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and your family...

Reviewed 13 September 2015

We are SPT members for three years abd enjoy the privaledges that we get being members. Weather was very hot (humid) the entire week. Resort is older but is being renovated and modernized. The resort swimming pool is unique as it is mostly 7 - 8 feet deep which makes it a true swimmers pool. Landscaping is beautiful around this...

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Helpful?
4Thank Lawrence V
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Lawrence V, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $149 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,247 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stopped in a block main hotel,but people we spoke to in the blocks were very unhappy with issues as damp and mouldy and musty smells”
maureenleal, 15 May 2017 | Read review
“Stay away from Nightly music, theatre stage. Noisy at night.”
RobiKerr, 3 May 2017 | Read review
“Our room was closed to the pool, we really like the location.”
253leilac, 2 May 2017 | Read review
“Do not stay in L04. AC was really noisy. Chairs on patio were really old.”
ba4hire, 30 Apr 2017 | Read review
“No good rooms available for the time being. You have to wait until renovation is complete”
221hassenm, 30 Apr 2017 | Read review
5 of 5
Expedia.com
USD 173* /night
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PricelineUSD 176
Booking.comUSD 176
Hotwire.comUSD 173
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*Disclaimer
Prices are for 1 room, 2 adults
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