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Sirenis Punta Cana Resort Casino & Aquagames

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7,902 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,327: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2015 via mobile

We had a perfect trip, nice weather, clean rooms and the entertainment was awesome, Omarion Usher was absolutely the best of them all, very friendly and a good dancer!!! deffinatly a place worth seeing!

Helpful?
1 Thank Sarahjdjdhdhsn
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Sarahjdjdhdhsn, First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in order to ensure you spend another amazing trip. Veronique Garon Assistant... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2015

This was our first trip with our 2yr old son. We had an OK vacation but there are many things that people travelling with very young kids should now. We did not find this family-oriented at all!! Would NOT recommend for children under age 6-7 yrs old! Yes! Children stay for free! Yes there is a waterpark (at least a10mins... More 

Helpful?
1 Thank NancyJL17
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi NancyJL17, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss... More 

Moncton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 April 2015

This is a great resort. Love my experience for the week. lots of things to do.. never once was I bored you can go to the water park, pool or the beach at night there's always a show going on and then if you still feel like doing something there's a disco bar with amazing music and always pack with... More 

Helpful?
1 Thank Kitty_Cath_P
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Cathou A, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your friends had an amazing holiday with us. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com for anything you might need in a future stay. It will be a pleasure to welcome you again... More 

Burlington, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2015

My girlfriend and I spent 11 nights at this resort from March 27 - April 8, 2015. Two months previous, I sent an e-mail to the assistant manager of the hotel, asking not to be on the terrace floor, and to have an ocean front view!!!! (two months before). We arrive at approx. 8:30 p.m. and checked in. Expressly stated... More 

Helpful?
6 Thank dale961
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi dale961, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Regarding your requests, we always try our best to accommodate them depending on availability. Even if you send them 3 months in advance, if the hotel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2015 via mobile

The place was absolutely beautiful. My husband and I was there from 4/12-4/18/15. As far as the cosmetics and beauty it certainly lived up to my expectations. The vendors on the island were frustrating. Here you are on a beach where you want to relax and they want to hassle you for a quick sale. Beware of that! Also they... More 

Helpful?
1 Thank TffnDRey
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi TffnDRey, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2015

This is a great resort. The restaurants, the swimming pool, the beach, all great. The food was good. However, I was terribly surprised and disappointed with the attitude of the staff. They just didn't seem to care. Maybe they are over-worked, maybe the resort is heavily populated at all times - but to be in one of the resorts in... More 

Helpful?
3 Thank nas19syed
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi nas19syed, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I leave you my e-mail assistantmngr.dr@sirenishotels.com if you want to contact me personally. If you decide... More 

Kitchener, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2015

We had an amazing stay. April 10-17. Check in went smoothly (thanks Luis). The resort is beautiful, and VERY clean. The food was really good. We had a group of 21, some kids and there was always plenty of options for everyone. Ate at 3 a la carte restaurants, and they were ok but honestly, the buffet and the beach... More 

Helpful?
4 Thank singhisking2015
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi singhisking2015, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 April 2015 via mobile

Let's get straight to rhe point ... This is a great place to relax , eat well , swim in clean water and have take secure walks in gardens that manicured .. As for all the "foreigner " remarks and poor food reviews .. Well they just don't reflect the reality .. Believe me I'm picky but if you pay... More 

Helpful?
4 Thank JimmyG1967
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi JimmyG1967, First of all thank you for choosing our resort as your vacation destination. I’m happy to hear you enjoyed your stay with us. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in order to ensure you spend another amazing trip. Veronique Garon Assistant Manager More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2015 via mobile

Our wedding at sirenis started out as a nightmare, we arrived with 48 family and friends, and we're greeted at the counter. The man who seemed to be in charge sat my wife and I down at a seating area and simply told us they were over booked...( We had asked for the " honey moon " suite and were... More 

Helpful?
5 Thank Karl1414
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Karl1414, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to give me more details about your experience during your stay at assistantmngr.dr@sirenishotels.com or if you decide... More 

Philly, pa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 April 2015

My husband and I stayed here from Aril 1-4th. The reviews are right the grounds are beautifully kept. I was worried about our room but it was very nice no mold like many people said we were in I 201. It had a pool and beach view from the large balcony. the room was clean the beds are Horrible as... More 

Helpful?
2 Thank stumpalump
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi stumpalump, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. As per your feedback, it will definitely help for future improvements of our resort as we are constantly working on improving our services and amenities.... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $190 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look good to me....”
 of 5 bubbles RobA664, 2 Dec 2016 | Read review
“try another hotel”
 of 5 bubbles stephenp1, 2 Dec 2016 | Read review
“Tip the check in staff for a better room at check in.”
 of 5 bubbles 227traciep, 30 Nov 2016 | Read review
“Lots of windows in rooms, great view!”
 of 5 bubbles hacienda5779, 30 Nov 2016 | Read review
“Do not go to this resort. Filthy, dirty, uncaring staff.”
 of 5 bubbles garydI6125BK, 26 Nov 2016 | Read review
5 of 5
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