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Hotel Riu Palace Bavaro

Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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3,307 Reviews from our TripAdvisor Community

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Showing 2,006: English reviews
Reviewed 3 weeks ago

I loved it, the people are great the hotel is lovely (and as riu members we got an upgrade as we checked in ) the beach is beautiful. It's an all round lovely place . The rooms are lovely and clean , and our maids were lovely , as were the staff

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1Thank sherrie w
Reviewed 3 weeks ago via mobile

Hello I am writing in complaint of my current stay at RIU BAVARO........I have spent too much money on this trip scam and the service, housekeeping and front desk does Nothing to fix,any situations... First being involved in the local a activities I was told I won a prize for winning...that was on Monday May 1st ..still haven't received that....

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7Thank Brianna C
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Bavaro, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We encourage guests that are still at the hotel...

Ottawa, Canada
Reviewed 3 weeks ago

My friend and I came for a week long stay starting the 20th of April. The check in was very fast and friendly, and we were given a centrally located room with two beds like we had requested, and it even had a lovely oceanview from the third floor. The room was nice and clean, but the closet had a...

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2Thank JenCC1515
Bradford, United Kingdom
Reviewed 3 weeks ago

We have just returned yesterday from an amazing two week stay here as a couple. We had an absolutely great time but there are a few improvements that could be made. Nevertheless, we loved every minute of our stay here and would definitely return! Food- The hotel provides many different dining options that caters for everyone. The main buffet restaurant-...

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16Thank EthanNicoleArezina
Amsterdam, The Netherlands
Reviewed 3 weeks ago

If you are in for full serivce and for an all in experience this could be your place. We on the other hand are not those people. We had to maken an unscheduled stop on our journey and were put up in the Riu Plaace Bavaro. I know that in one day you can't give an objective review, but we...

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3Thank Marc K
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Bavaro, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Cincinnati, Ohio
Reviewed 4 weeks ago via mobile

The resort was beautiful! All inclusive! Enjoyed the nightly entertainment. The reason for 4 star because food was just so so! The food was never hot either lukewarm or cold. Dessert presentation was fabulous!

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1Thank kerryh794
Michigan
Reviewed 4 weeks ago

My wife and I were supposed to stay at the Riu Palace Macao (long story, left them a review as well), but ended up at the Bavaro. Due to complications at the Macao, we were given a "VIP suite", which after talking to other guests, was identical to the regular rooms. The only difference was a different color wristband which...

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3Thank Korey K
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Bavaro, responded to this review

Dear guest, Many thanks for sharing your experience with us and for choosing RIU Hotels and Resorts for your holiday. On the one hand, we would like to apologize that we failed to meet your expectations regarding the beverages and the selection of food at our Sports bar. We will share your impressions with the corresponding department in order to...

Reviewed 4 weeks ago

We have spent 2 weeks in this hotel in early April 2017 The pillow had a strange smell , i guess because the staff is a bit lazy and not trained to pay attention to small details which can make big differences. Except that all was ok but i will never return to this hotel or this destination.

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3Thank Anthony B
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Bavaro, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Millville, Delaware
Reviewed 4 weeks ago via mobile

Resort is very clean had a few issues with tv and refrig not working in one room and refrig in other room. Maintenance came up and fixed the issues. Food is pretty much the same everyday, but there is plenty to choose from. Speciality restaurant Steakhouse was very good. The water park looks a lot bigger in pictures but is...

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4Thank cdroney
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Bavaro, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. Thank you very much for your positive comments regarding the cleanliness of our resort and our Steakhouse. Our chefs always try to offer variety and quality in order to meet every guest´s expectations. The Clubhotel product line distinguishes itself with a larger entertainment team...

Manchester, New Hampshire
Reviewed 4 weeks ago

We were upgraded to this hotel from Riu Palace Punta Cana because there were no rooms left, but we were not disappointed! The hotel was beautiful, amazing beach, great service and staff, and our room was very nice and clean! Can't wait to go back!

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1Thank laurenfalzone5

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport ... more   less 

Additional Information about Hotel Riu Palace Bavaro

Address: Playa de Arena Gorda | Higüey - Punta Cana, Punta Cana 74100, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $271 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Bavaro 4*
Number of rooms: 610
Reservation Options:
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Hotel Style:
#23 Romantic Hotel in Punta Cana
#33 Family Hotel in Punta Cana
#45 Top resorts Hotel in Punta Cana
#46 Spa Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
#48 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Bavaro staff and other travellers.
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Questions? Get answers from Hotel Riu Palace Bavaro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1121 is Nice! Room 3374 is exactly on the entertainment.”
SarahE941, 19 May 2017 | Read review
“Superior Junior Suite with Garden View”
lavhoniab, 17 May 2017 | Read review
“Upgrade to a VIP room you are on the Beach and have 2 Pools with Bars for Adults Only”
655BobG, 16 May 2017 | Read review
“Upper Floors - VIP section for sure if your have no kids!!!”
Lisa2735, 15 May 2017 | Read review
“for access to all pools upgrade to VIP”
MainelLeicestershire, 15 May 2017 | Read review
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Prices are for 1 room, 2 adults
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