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01/08/2017 02/08/2017
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    Hotel Riu Naiboa

    Playa Arena Gorda | Dominican Republic, Punta Cana, Dominican Republic
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    01/08/2017 02/08/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (3294)
          Pool & Beach (1012)
          Room & Suite (385)
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          Overview
          • Excellent23%
          • Very good35%
          • Average21%
          • Poor11%
          • Terrible10%
          Travellers talk about
          “other hotels” (88 reviews)
          “water polo” (31 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Family Rooms
          Poolside Bar
          Concierge
          Dry Cleaning
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from Hotel Riu Naiboa
          Special Offer: Your first gift: 500 pts
          Hotel deals
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          Rooms
          1 Aug2 Aug
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,096)
          Traveller rating
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          1 - 5 of 1,154 reviews

          Reviewed 4 days ago

          We (husband and son) visited this resort the first week of June. Despite the reviews from MANY reviewers, the food was very good and there was always a different variety in the buffet each night. Most nights they had fresh Paella and fresh roasted chicken...More

          3  Thank LRTToronto
          Reviewed 5 days ago via mobile

          We stayed at this 3rd class in april. 2017.the lobby staff were cheeky and ignorant to us and non Spanish speaking customers. We looked forward to our trip and left disgusted with the whole hotel. Our room had a non working Air conditioning unit. The...More

          1  Thank Hugh M
          Reviewed 5 days ago via mobile

          My sister and I arrived at the hotel on 11th June for a 2 week holiday at Riu Naiboa. Really lovely location, 2 minutes from the beach and we had the package with Thomson so there are loads of different excursions you can do. There...More

          3  Thank hdmxjelshxnfksncj
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded yesterday

          Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad you enjoyed our outside area with it pool and the sun lounger area and that you have kept a positive impression of the...More

          Reviewed 5 days ago

          Overall we had a great holiday. Hotel very clean and rooms cleaned everyday. Entertainers poolside very good and we enjoyed the shows at night especially the Micheal Jackson show which was brilliant. Beach is absolutely stunning. Good selection of food in the buffet restaurant an...More

          Thank samparkes
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded yesterday

          Dear guest, Thank you for choosing RIU Hotels and Resorts for your vacation and for sharing your experience with us. We are glad to read that the overall cleanliness through our facilities, the beach and our evening entertainment were to your satisfaction. Thank you also...More

          Reviewed 6 days ago via mobile

          As I sit here now waiting to go home, all I can do is give my honest opinion and that will be it just honest.... this is my 3rd visit to punta cana, I have stayed in the grand Bahia and the ibersostar punta cana...More

          2  Thank Sara M
          Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded 4 days ago

          Dear guest, Thank you for taking the time to give us such honest and detailed feedback. On the one hand, we are very sorry to read that other guests’ behavior made your stay less enjoyable. We can assure you that we do everything in our...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 115 - USD 254 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #68 Top resorts Hotel in Punta Cana
          • #71 Spa Hotel in Punta Cana
          • #72 On the Beach Hotel in Punta Cana
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 362
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Riu Naiboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Dominican Republic >
          • La Altagracia Province >
          • Punta Cana
          • Also Known As
          • Riu Naiboa Punta Cana
          Add Photo Photos
          Traveller (3294)
          Pool & Beach (1012)
          Room & Suite (385)
          Dining (277)
          Hotel & Grounds (1864)
          Bathroom (65)
          Family and Play Areas (65)
          Business Centre & Event Rooms (8)
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          Questions & AnswersAsk a question
          hmclaug356
          Why does this online management answer complaints with its standard robotic reply? Someone should reply with direct answers..i guess RIU does not care about it's poor service or the safety of guests.
          25 June 2017|
          Answer
          Response from Sara M | Reviewed this property |
          I have no clue! I think it's all ready wrote x
          0
          Votes
          lynnyNewport_
          hi do all rooms have hairdryers in them please. thankyou.
          17 June 2017|
          Answer Show all 2 answers
          Response from Rhiannon S | Reviewed this property |
          Yes they do and they are not too bad actually
          1
          Vote
          joleung
          Hi is there a kettle in the room and a freezer for ice in the mini bar. Thanks. Jo
          15 June 2017|
          Answer Show all 2 answers
          Response from edmondsm | Reviewed this property |
          Hi - There is no kettle in the room, and yes there is a freezer compartment in the fridge Have a great time, we did and have booked again for next year
          1
          Vote
          Room Tips
          "avoid hotel altogether"
          Read review
          "We asked for a double room and got to double beds lol"
          Read review
          "Do not book with RIU"
          Read review
          "Rooms with a nice view are very noisy due to the entertainment at the pool and the shows at night."
          Read review
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