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The Reserve at Paradisus Palma Real

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 661*
USD 434*
Great Deal
USD 661*
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The Reserve at Paradisus Palma Real
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6,914 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,809: English reviews
Morgantown, West Virginia
Reviewed 24 September 2016 via mobile

We stayed at the Reserve for our honeymoon in January 2015 and have never forgotten how peaceful and magical it was. Even down to the incense they burn and the little smoothie they give you when you check in, it made us forget all of our worries! The Reserve is more private than the main resort, which was nice because...

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Helpful?
Thank Matt K
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for having selected The Reserve at Paradisus Palma Real to celebrate such as important moment that is your honeymoon; It was a truly pleasure to welcome you! We are much honored to learn that our staff and property went beyond your expectations to create an unforgettable experience from your vacations and accomplish our goal - the...

New York City, New York
Reviewed 24 September 2016 via mobile

This place has it all you must visit. Starting from its services all the way to the food, drinks pools, beaches and their rooms are excellent. All inclusive. I would like to mention everyone who gave us a nice welcome but I would like to commend Mr. Juan de dios who was always checking and greeting, providing a better stayed...

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Helpful?
Thank charles R
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for staying at The Reserve at Paradisus Palma Real; It was a real pleasure to welcome you! We feel proud and grateful for your comments regarding our food and service. It is thanks to our excellent team that we are able to accomplish our goal - the best experience to our guests. We would also like...

Warsaw, Poland
Reviewed 24 September 2016

Excellent servcie of this young gent; not compulsive as seen elsewhere. we wish to have such good command waiters in other restaurants in Punta Cana but there were hardly any following his suit. great time spent with you guys.p

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Helpful?
Thank olawas
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Warmest greetings from your the Reserve at Paradisus Palma Real. First of all I would like thank you for having shared your concerns about your recent time with us, I am much honored to learn that my staff have reached your expectations, since the satisfaction of our guest is one of the most important goals in our Melia...

London, United Kingdom
Reviewed 23 September 2016 via mobile

My family and I love this place. We really had what we were expecting to. The best service and pool. Excellent poolside entertainment and always gets all the guests involved. We love Carlos and Francisco

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Helpful?
Thank minsimps
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, First of all I would like thank you for having shared your impressions during your stay with us. We are much honored to learn that we have gone beyond your expectations in terms of service to make honor to our goal which is giving memorable experiences to our guests. We would like thank you once more for having...

Reviewed 23 September 2016 via mobile

My sister and I stayed at The Reserve last year and came back again this September. The service at The Reserve is phenomenal. Staff are friendly, accommodating, and all in genuine good spirits. From Edward in Customer Service, to Carlos, entertainment extraordinaire, and so many bartenders: Nestor, Clayton, Jose, Kenny. We felt so special from absolutely everyone! Someone recrecently posted...

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Helpful?
Thank ssalexander
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, I would like to express my gratitude for having shared your experience. It is a pleasure for me to hear that your experience at our The Reserve at Paradisus Palma Real left a memorable impression on you. As a service oriented company, we have a commitment to provide quality service beyond our guests’ expectations, and it is a...

Reviewed 23 September 2016 via mobile

Had a great time and can't wait to come back with the kids. The pools were clean, drinks were great and restaurants were delicious. Staying five nights still left us with things to do. I would also highly recommend the spa which was very relaxing.

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Helpful?
Thank billy H
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Warmest greetings from your the Reserve at Paradisus Palma Real. We are much honored to learn that we have made a memorable moment of your vacations in our hotel, as a service oriented company we always do our best to create unforgettable moments to our guest. We would like to thank you once more and assure you that...

Reviewed 23 September 2016 via mobile

Great Hostess!! Always pleasant and mucho energy!!! Cool person. Our concierge Edward Pegero was awesome and very polite. He was very helpful on setting things up for my husband and I on our anniversary.

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Helpful?
Thank Jolandra H
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for having taken the time to air your concerns after having stayed with us. We are honored to learn that we have reached our commitment by offering you an unforgettable experience during your vacation and much more in such a important occasion as it is your anniversary. We would like to thank you once more and...

Fairfax County, Virginia
Reviewed 22 September 2016

Recently I had the pleasure of staying at the Reserve at Paradisus Palma Real Resort. I was there for 4 nights and 5 days. The food was some of the best had at a resort and combined with awesome drinks, I literally slept 12 hours each night. I was served everyday by Mr. Tomas Guerrero in the main buffet restaurants....

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1Thank Ken T
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, I would like to express my gratitude for having shared your impressions on this trip. We have a commitment to provide quality service beyond our guests’ expectations; this definitely strengthens our philosophy of seeking the highest level of excellence. I feel proud and grateful for your comments regarding, Tomas Guerrero, Linoy Familia Perez and Carlos Rosado since it...

New York City, New York
Reviewed 22 September 2016

It was an amazing trip. Everyone had a great time and exceeded our expectations. The food was better than expected and the night time entertainment was spectacular. Gustavo Riviera is the best concierge ever. You should request him if given the choice.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 979patriciae
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, First of all we would like to thank you for taking a moment from your valuable time to share such as important review about your experience with us. We are much honored to learn that we have reached our commitment in offering an unforgettable experience during your vacation. Once more we would like to thank you and we...

Round Rock, Texas
Reviewed 22 September 2016

The Reserve is too far away from the beach and main facility, it is a trip on a gold cart to go back and forth. As a result, we only went to the beach once in 5 days. We inquired about upgrading to move closer to the beach, but the cost was prohibitive (double or more than double).

Review collected in partnership with Meliá Hotels International
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Thank 670royf
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Thank you for having taken the time to air your concerns after having stayed with us. I deeply regret to learn that your stay was not up to what you expected. Exceeding the expectations of our guests and offering truly exceptional experiences is our goal. As a Result of our guests requirements we have different room categories and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $433 - $1,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
493 questions
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Rhode Island

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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Reserve with a concierge”
edwardosadzinski, 24 May 2017 | Read review
“no elevators to rooms so if going up the stairs a problem reserve a first level from.”
443RobertL, 24 May 2017 | Read review
“No elevators! Our 1BR Master suite was perfect except it was on the third floor.”
JacknJenah, 23 May 2017 | Read review
“Get the family concierge suite and bring lots of money for tipping”
tanjay2017, 23 May 2017 | Read review
“the suite is the best”
  • great room
  • in room
  • outdoor jaccuzi
  • very comfortable
roz_6610, 22 May 2017 | Read review
5 of 5
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USD 434* /night
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Prices are for 1 room, 2 adults
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