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The Reserve at Paradisus Palma Real

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 660*
USD 406*
Great Deal
USD 660*
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The Reserve at Paradisus Palma Real
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6,901 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,801: English reviews
Toledo, Ohio
Reviewed 15 October 2016

My fiancee and I came for our honeymoon to the Reserve and we were not disappointed. The service was great and the staff is accommodating and very friendly. We were greeted by our concierge Jorge Zorrilla, who made sure our stay was extra special. He took care of things like dinner reservations, special requests, common questions, and even helped me...

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Helpful?
Thank davidjlee1983
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear David, First of all, Congratulations! I would like to thank you for having selected The Reserve at Paradisus Palma Real to spend such a special occasion as your honeymoon! It is an honor for us to offer you a memorable experience of those unique days. I would also like to thank you for taking the time to share your...

Hoboken, New Jersey
Reviewed 15 October 2016 via mobile

This is our 2nd family visit to The Reserve at The Paradisus Palma Real. Our first visit was when it first opened and at the time I thought it was a great vacation but 7 years later I feel like the resort has gotten even better! I prefer staying at The Reserve because it is a smaller more intimate hotel...

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Helpful?
Thank MitziJoss
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Firstly, I would like to thank you for selected The Reserve at Paradisus Palma Real for your vacations. It will be always a pleasure to host you! I would also like to thank you for taking the time to share your feedback. I am glad to learn that you have seen our hotel improved. We work day a...

Lima
Reviewed 15 October 2016

The hotel was great, but specially the people working there, who made the experience a special vacation. People such as Mr Santos, who was in contact with me before the trip asking for my expectations and how he could make our stay more pleasant. Our concierge Claury, a very nice woman who was always trying to make the kids happy,the...

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Helpful?
Thank thikaperu
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Warmest greetings from The Reserve at Paradisus Palma Real! I would like to begin by thanking you for choosing our resort and for writing your review. You can rest assured that your compliments will be passed on to the team. We take great pride in our staff’s professionalism and kindness; therefore we highly appreciate our guests’ kind words...

Charlotte, North Carolina
Reviewed 14 October 2016 via mobile

We had an awesome experience at the Reserve. We will definitely you return next year. Kudos to Enzo at the gabi bar, Andy at the sunrise bar, Alexander the Great was our favorite waiter at the gabi buffet, Keren our concierge was wonderful. Every one was awesome. We felt like Royalty. Juan tiren and Jose at the pool. We can...

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Helpful?
Thank Joe123baucome
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Joe, Firstly, I would like to thank you for choosing our hotel The Reserve at Paradisus Palma Real for your vacations. I would also like to thank you for taking the time to share your feedback, because your experience is what really matters to us. Regarding all of your comments, it is an honor to know that you felt...

Houston, Texas
Reviewed 14 October 2016 via mobile

Great people good times.... we will be back! We had a blast first ever in the DM all the people here was friendly! Yesenia made our days here fun...... Thx Yesenia Fariars Andy de la crucz Sanana Yuclelki

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Helpful?
Thank imari22
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Greetings from Paradisus Palma Real! Firstly, I would like to thank you for choosing our hotel Paradisus Palma Real for your vacations. I would also like to thank you for taking the time to share your feedback. I am glad you spent such a good time with us! It is an honor to know that you felt so...

Reviewed 14 October 2016 via mobile

My family stayed there for the Thanksgiving long weekend. Everything is perfect, especially our personal concierge--Edward. He is the highlight of the trip. Edward arranged a special pool side dinner for my parents to celebrate their 35 years anniversary. The food, decoration, the staff, all perfect!!! We would definitely go back again.

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Helpful?
Thank Julia X
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Julia, Thank you for choosing The Reserve at Paradisus Palma Real as your holiday destination and for taking the time to post your review. It is truly a pleasure to read such positive comments from our guests! I highly appreciate your comments regarding our services and our food. We work to make you feel the pure freedom experience of...

Ventura, California
Reviewed 14 October 2016

My wife and I stayed in a Beachfront Junior Suite at The Reserve. We booked our 9-night vacation package through Costco to celebrate our 5th Wedding Anniversary. I must start by thanking our friends - Luis Polo and Gerdison Santos - for their terrific hospitality and service. They truly made our stay special. Luis was our Concierge. He assisted us...

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Helpful?
Thank jeffmiskel
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, Greetings from your The Reserve at Paradisus Palma Real!! I would like to thank you for having selected our hotel as your holiday destination. I highly appreciate your review; it is a pleasure to know that it was such a nice stay for you. I am delighted to read that you enjoyed with our services and facilities! We...

Reviewed 14 October 2016 via mobile

I cannot say enough about this place!! First of all, the service here makes it worth twice as much as you pay... anything you want you get!! The accommodations are absolutely gorgeous and the FOOOOOD!!! I cannot believe this place is all inclusive!! We have been to many resorts/destinations and this is by far the best we have stayed at!!...

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Helpful?
Thank Naomi C
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Naomi, Warmest greetings from Paradisus Palma Real! I would like to begin by thanking you for taking the time to write this positive feedback and for choosing to stay at our resort. I cannot express how delighted I am to read how impressed you were by our food and our staff’s friendliness and professionalism. We take great pride in...

Dallas, Texas
Reviewed 14 October 2016 via mobile

This place really took care of us. The staff excels at customer service!! And the place is beautiful. We will definitely be coming back. We came here to celebrate our anniversary, and really enjoyed every minute. We were sad to leave. We want to publicly thank Edward (who was our personal concierge), as well as Kenia (the BEST bartender at...

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Helpful?
Thank joshd3333
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear guest, I would like to express my gratitude for having shared your experience. It is a pleasure for me to hear that your stay at The Reserve at Paradisus Palma Real left a memorable impression on you. As a service oriented company, we have a commitment to provide quality service above and beyond our guests’ expectations, and it is...

Reviewed 14 October 2016

My husband and I picked this resort for our families to stay at during our wedding at the main resort...and we were far from disappointed. Even with Hurricane Matthew close by, this was the best vacation any of us have had! We arrived the day before our families in order to finalize wedding details, which was probably the easiest planning...

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Helpful?
Thank Rhea W
ManagementPPRL, General Manager at The Reserve at Paradisus Palma Real, responded to this review

Dear Guest, Greetings from Paradisus Palma Real! At first, I would like to thank you for taking the time to write your review. It is an honor to receive such a positive feedback. I am delighted and grateful to read that the wedding was a success and you all spent a great time with us. We work every day to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $431 - $1,066 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
493 questions
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Rhode Island

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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the family concierge suite and bring lots of money for tipping”
  • Anniversary Surprise left by our family Concierge Laura Castillo
  • Wine and chocolate covered strawberries for anniversary by Laura Castillo
tanjay2017, 23 May 2017 | Read review
“the suite is the best”
  • great room
  • in room
  • outdoor jaccuzi
  • very comfortable
roz_6610, 22 May 2017 | Read review
“No elevators there so if you don't like climbing stairs, request a lower room. Cribs provided for infants. Kitchen in the rooms.”
Vrshah, 22 May 2017 | Read review
“Family Concierge Suite is the best and they are very large”
  • Anniversary Surprise left by our family Concierge Laura Castillo
  • Wine and chocolate covered strawberries for anniversary by Laura Castillo
tanjay2017, 22 May 2017 | Read review
“High floor and South Side”
DanaT191, 19 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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