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The Reserve at Paradisus Palma Real

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6,259 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,313: English reviews
White Plains, New York
Reviewed 12 July 2016

I will try to make this short and to the point. It is unfortunate that such a beautiful property is run so poorly. I look at some reviews and think sometimes that maybe they are just too picky and the place is fine. I'm not a snooty person and I'm very patient and understanding.What happened to my family and I...

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8Thank Cin P
Robbinsville, New Jersey
Reviewed 12 July 2016

even though it's still only been our second day at this resort its hasn't proven to be the top notch experience we were expecting; especially after choosing a room with a Family Concierge. On their website they state a private VIP check-in and checkout; but when we got there, there was only one person working the desk and we waited...

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1Thank Bhavin P
Houston, Texas
Reviewed 12 July 2016

Overpriced for what you get, must ride golf cart to main resort to go to beach and endure a minute of sewer odor during the trip between the two each time. Food made my gf sick, she was up all night in the bathroom with terrible stomach pain and diarrhea after eating dinner. Had to cut the trip short and...

Review collected in partnership with Meliá Hotels International
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4Thank jamessV7925EK
Reviewed 12 July 2016

Chiripa Fun is a well organized company! They have great employees that are very respectful and understanding. One in particular is Elvis. Elvis had a lot of patience when showing us how to do the water fitness activities and showed a lot of genuine kindness with his clients. This is great program and i hope they keep up the great...

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Thank Shivon G
New York City, New York
Reviewed 11 July 2016

My family and I (husband, two children and two of my kids friends) stayed at the Palma Real Reserve in a swim up 2 bedroom lock off suite. The location was perfect with views of the pool and 2 large patios with lounge chairs and covered palapas. The amenities and service was impeccable as well as the food and overall...

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1Thank Mechelle M
New York City, New York
Reviewed 11 July 2016

We just returned from an amazing family trip at the Reserve Palma Real. I can say enough about the whole experience. The staff at the Paradisus does a great job in making this hotel top notch. I must give a particular complement to our concierge Jorge Zorilla that made our trip a complete success. He is amazing and his job...

Review collected in partnership with Meliá Hotels International
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Thank sanijec
Chalfont, Pennsylvania
Reviewed 11 July 2016

we visited the Reserve at Paradisus for the first time. Read a lot of reviews and went with great exceptations. The check in was a little dis-satisfactory as the associate was not welcoming or excited for the customers. On the 2nd day, our shower head in the bathroom came right off and fell on the floor, it was leaking from...

Review collected in partnership with Meliá Hotels International
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1Thank BhavanaSirag
New York City, New York
Reviewed 11 July 2016

My wife, daughter and I visited in July 2016 (this was our second visit, the first one was in 2014). My wife is gluten intolerant. The resort has improved the knowledge of the staff about allergies and the restaurants were vey attentive and accommodated my wife needs by asking/checking with the chefs about ingredients/food and swapping certain ones when needed....

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Thank Marty M
Miami Beach, Florida
Reviewed 11 July 2016

Our stayed at The Reserved was ruined by the intense smell of MOLD in the suites. The longer you stayed the worse it got. by the 3rd day we finally made our dissatisfaction known to the reception at 6 am and they said we had to speak to the supervisor who would come in at 8 am. We returned a...

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Thank X3668LSmaria
Punta Cana
Reviewed 10 July 2016

this was our third time at the reserve and it always delivers, looking forward to do in it again .... Carlos doing the activities by the pool was great and Jorge our concierge was the best, second year in a row. The bartenders and waiters/waitresses were also amazing.

Review collected in partnership with Meliá Hotels International
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Thank Josephine W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $448 - $1,026 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like the beach- reserve beach or Royal service”
 of 5 bubbles lirunner555, 19 Feb 2017 | Read review
“From our perspective, there didn't appear to be a bad room location. We were in building 41 and found it convenient to everything.”
 of 5 bubbles DebbieV2012, 18 Feb 2017 | Read review
“Rooms on the bottom are quiet!”
 of 5 bubbles 783edv, 17 Feb 2017 | Read review
“Ask to get close to pools/centre of facility..It was quite a walk to everything”
 of 5 bubbles 93larryv, 15 Feb 2017 | Read review
“Our stay in the beach suite had a wonderful ocean view and was mostly quiet. Be prepared to hear the music from the Gabi Beach Bar until 11.”
 of 5 bubbles jmzignacio, 14 Feb 2017 | Read review
5 of 5