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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,260 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,314: English reviews
Reviewed 17 May 2016 via mobile

Luis Varela, Carlos Peña and Francisco. These guys are amazing. So friendly and always smiling. I've been to Punta Cana many time and this by far has been the absolute best.This is the vacation spot to come to. Me and my family love this place!!

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Helpful?
Thank Jeanette R
Dallas
Reviewed 17 May 2016

We spent a week in Punta Cana as a family. Wonderful property right on the beach. Excellent sand and the water was great. Very swimmable beach. The pools were large, clean and weren't over crowded. The shows everyday was great. Best decision we made was get a reserve room. Had a great concierge assigned to us Luis Polo. Can't say...

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1Thank RaviKyran
Garden City, New York
Reviewed 17 May 2016

Our family concierge was wonderful . Would like it if they had Pinot Grigio and more of a beer selection then El Presidente. Could use more lighting in the rooms , but was a beautiful place overall and we will definately go back

Review collected in partnership with Meliá Hotels International
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1Thank B8043YJjenniferh
Reviewed 17 May 2016

service was the worst we've ever experienced. my card was charged twice for the stay - and management hung up on the call with my credit card company and I several times (unbelievable no one "speaks" English on the management side! --yeah right - NEWS FLASH the call isn't going to go away because you pretend you can't speak English!)....

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8Thank Erika H
new jersey
Reviewed 17 May 2016

My husband and I were very excited to return to The Reserve at Paradisus, as we really needed a vacation. We were so happy with our stay several years ago, we were confident this would be an awesome trip. Luis Amaury Martinez - Bartender at the Lobby Bar at The Palma Real is a true and awesome mixologist. He has...

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3Thank san1101
Brooklyn, NY
Reviewed 17 May 2016

I am apologizing in advance for the long review but I hate to leave out details. My husband, our 16 month old and I stayed at this resort from May 9th until the 15th. We had such a great time! FOOD The food was of good quality. We have stayed at many all inclusives where the food is usually average...

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9Thank Beautyconsultant
Reviewed 17 May 2016 via mobile

Love the water classes that Carlos Peña has done this week...water spinning & water aerobics!! The pool is so quiet, has a bar/restaurant next to it, very few kids but the kids pool is in eyes view if we did have our kids here. Carlos helped us get some good exercise in! Love the Reserve...worth the little extra you pay.

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Thank Tiffany Y
Wheaton, Illinois
Reviewed 16 May 2016

The resort was amazing and the staff was very accommodating. We were down for my son's wedding and the staff could not have been any nicer to accommodate a group of 110. The rooms were very nice and large at the reserve. the staff made sure that the mini bar was always filled with our needs.

Review collected in partnership with Meliá Hotels International
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Thank Y8397GMrichards
New Jersey
Reviewed 16 May 2016

The Reserve at Paradisus was one of the best vacations ever! The check-in was pretty quick. The Gabi Club staff was very nice and they always made sure that we had enough drinks. The food assortment that the buffet had was very very overwhelming and absolutely delicious tasting. The pools were very very nice and also had a nice activity...

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2Thank imanjer
Reviewed 16 May 2016 via mobile

My family loved the Dance Classes the resort offered. My husband and I have always wantwd to take dance classes and thought this would be fun. The instructors name was Snoopy. He was professional, knowledgeable, made us laugh and always had a smile on his face. He made the classes so enjoyable. We enjoyed the first class so much, we...

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Thank Elena R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $448 - $1,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like the beach- reserve beach or Royal service”
 of 5 bubbles lirunner555, 19 Feb 2017 | Read review
“From our perspective, there didn't appear to be a bad room location. We were in building 41 and found it convenient to everything.”
 of 5 bubbles DebbieV2012, 18 Feb 2017 | Read review
“Rooms on the bottom are quiet!”
 of 5 bubbles 783edv, 17 Feb 2017 | Read review
“Ask to get close to pools/centre of facility..It was quite a walk to everything”
 of 5 bubbles 93larryv, 15 Feb 2017 | Read review
“Our stay in the beach suite had a wonderful ocean view and was mostly quiet. Be prepared to hear the music from the Gabi Beach Bar until 11.”
 of 5 bubbles jmzignacio, 14 Feb 2017 | Read review
5 of 5