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The Reserve at Paradisus Palma Real

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Traveller (6119)
Pool & Beach (1206)
Room & Suite (1076)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(810 reviews)
“kids zone”(441 reviews)
“hydro grill”(346 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
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Reviews (8,006)
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5,563 results
Traveller rating
4,364
803
243
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67
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4,364
803
243
86
67
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All reviewsfamily conciergekids zonehydro grillgabi clubmain resortdinner reservationscarlos penagabi beachangela mercedesprivate gardenbedroom master suitereal resortblue agavepersonal conciergeyhi spagolf cartfamily vacation
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1 - 5 of 5,563 reviews
Reviewed 2 days ago via mobile

I came to punta cana for a wedding to the reserve beach at Meliá resort. The rooms are clean and very big. I was right infront of the beach so the view was to die for. Every single person from the staff was polite, professional,...More

Thank Camila H
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded today

Dear Camila, I would like to thank you for your wonderful feedback and the valuable time you dedicated to share your experience with other travelers. Your words honor us! It is a pleasure to know you had such a great time at The Reserve Paradisus...More

Hotel's Favourite
Reviewed 4 May 2018

This was our first time at The Reserve at Paradisus Palma Real and we had a fantastic vacation. Booking the Reserve on the website can be a bit confusing. There are actually two different sections of the reserve. One section is away from the beach...More

1  Thank WJB1980
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 4 May 2018

Dear Guest, I would like to thank you for choosing us as your vacation destination this year. Thanks a lot for your awesome review and for sharing your wonderful experience at our hotel with other travelers and potential guests. We are extremely pleased to know...More

Reviewed 2 days ago

Definitely not a 5 star resort or experience. Service is just ok - people are warm but have received way better service in smaller towns and countries The resort is stunning and very clean - the views are quite picturesque The food is just ok...More

3  Thank shelly D
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 2 days ago

Dear Shelly, I would like to thank you for your honest review and for the valuable time you invested to share your experience and thoughts with other travelers. We deeply regret to know we did not meet completely all your expectations. For that matter, I...More

Reviewed 2 days ago via mobile

My husband and I had the best beach experience - thanks to Ravel Malonado! He was always ready for us - friendly - upbeat - and available to help with whatever we needed. Very personable young man at a lovely hotel. When you remember a...More

Thank Robin B
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 2 days ago

Dear Robin, Thanks a lot for the time you dedicated to write down and share your review. We appreciate your acknowledgement of the professional service provided by Ravel Maldonado. He is truly a gem and, for that matter, we will gladly pass on your compliments...More

Reviewed 3 days ago via mobile

While at Paradisus, we had dinner at the Aqua restaurant at the Reserve. Ronny was our waitor and we were not disappointed. He was kind, funny, and knowledgeable about the menu. Ronny kept our glasses full and made sure we had enough food to eat....More

Thank rteska15
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear Guest, I would like to thank you for your kind and honest review and for the valuable time you invested to share your experience with the whole TripAdvisor community. We are delighted to hear how much you enjoyed your dinner at Aqua Restaurant. Moreover,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 331 - USD 721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 331 - USD 721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6119)
Pool & Beach (1206)
Room & Suite (1076)
Dining (547)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
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JRCio
20 June 2018|
Answer
Response from LILOPRAG | Reviewed this property |
There is a eating area and living room separated by a door the leads to the bedroom and bathroom as far as water sports they have paddle boats and small sail boats that is at no charge but anything motorized will cost you a... More
2
Votes
Room Tips
"Pick a Master Suite over the Paradisus"
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"Very nice room in the reserve. Very clean and comfortable."
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"Ocean view....our room was perfect"
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"All rooms are good and clean"
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