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Luxury Bahia Principe Esmeralda Don Pablo Collection

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6,208 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 3,763: English reviews
Reviewed 10 November 2014 via mobile

Just returned from esmeralda where me and my girlfriend spent 2 unforgettable weeks. Our first time in the caribbean so can't compare to other hotels but let me assure you this hotel along with the other two is an amazing place to stay. Firstly the rooms are big, clean with mini bar stocked daily with beers, soft drinks, spirits water...

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10Thank danking84
Aix-en-Provence, France
Reviewed 9 November 2014

So, here it goes. We went there on low season, at the end of October. It was wonderful and everything was really nice. It is immaculate, the service is great, the staff is exceptional, everything is clean but we have a few small suggestions that can be improved upon to make it truly perfect. I will start with the good....

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3Thank flomaclo
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, I would like to thank you for bringing to our attention the comments about your stay in our Luxury Bahia Principe Esmeralda and for mentioning the good and the negative aspects you found such as the wonderful service from your butler and the rest of the staff and the good food. I sincerely apologize for the difficulties you...

Halifax, Canada
Reviewed 9 November 2014

Had a wedding destination, Resort was perfect, Only issue was a few bumps with the wedding planner. Food was great. Beach was perfect. Night entertainment was too far, could use some more in the lobby

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Helpful?
1Thank Jayne443
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Jayne, We are glad to read that you enjoyed a awesome time in our Luxury Bahia Principe Esmeralda. It is a pleasure for all of us to hear that we were able to fulfill your expectations. Regards from Punta Cana, Vianca Graciano Bahia Principe Bavaro Resort

Kitchener, Canada
Reviewed 9 November 2014

Overall: Honestly, I can say this was an amazing hotel and amazing experience. The staff is very friendly, helpful and always have a great attitude. Extremely well maintained, clean - including the grounds, the rooms, the restaurants and all the areas. The experience was very pleasant, everything from our quick check-in, our stay and all the way to our check...

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3Thank djigz
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, It is a pleasure and a great compliment to know that you experienced an amazing stay at our Hotel and have been welcomed with a great smile and good attitude from the hard working staff. It´s really good for us to know that you liked everything here and you felt comfortable with our services. Thank you for your...

Chicago, Illinois
Reviewed 9 November 2014

We visited last week, First week of Nov 2014. We were in the Esmeralda, Luxury Don Pablo Collection part of the Resort. The Suite was was very nice. Everything was included, Room Service, the Minibar, all water sports(including Scuba Diving)!!! There were so many Restaurants and Buffets, we could not visit all!! The staff was always helpful and smiling. We...

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Helpful?
1Thank Sulkatyagi
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, It is an honor to know that we exceeded your expectations, and you were helped by the great and friendly staff. It is marvelous to know that you love the experience and can´t wait to come back to any of our properties. Thank you for sharing your experience and will be a pleasure to have you once again....

Youngstown
Reviewed 9 November 2014

We checked in today and none of our requests were even close to honored. We didn't even get two Double beds for a room that has 3 people in it!!!! We got the building farthest away from where we requested, first floor when we requested third floor, etc... And to top I off, the check in staff were rude and...

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12Thank sailfrosty
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Customer, Thank you for bringing to our attention these comments. I would like to take this opportunity to extend our sincerest apologies for the inconveniences you encountered. We are seriously devoted to value our customer´s feedback. For this reason, we kindly ask you to contact our Guest Service Department in order to analyze the situation you pointed out. Best...

Ottawa, Canada
Reviewed 6 November 2014

Overall we had a terrific vacation and would recommend this resort to anyone. The buffet meals had everything one desired, whether it be fruits, vegetables or meats. There was quite a selection of beverages both alcoholic and non alcoholic. A few names I would like to mention who made our stay there more memorable are The servers in Jazmin buffet:...

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2Thank Joe G
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Joe, It is wonderful to read that you experienced the best vacation you have had. It is a pleasure to know that you enjoyed the excellent service provide by the staff, who made you stay more memorable. Thank you for choosing us and please be assured that it´s our sincere hope to cater you once again. Looking forward to...

Arlington, Texas, United States
Reviewed 6 November 2014

First off our butler VICTOR was the best ever!! Got us champagne, dinner reservations, fixed the suite up real nice for my friends birthday and it just seemed like he was always there and available. Hardest working man there. Shout outs to the great servers- Jorge, Bekes, Ricardo, JuanLuis, Luis, Francisco and Ernesto and the young ladies at the buffet...

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1Thank GirlsTravel1107
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, It is wonderful to read that we provided you an amazing experience and an impeccable attention, especially from you butler Victor, who was the hardest man working here for you. It reflects the commitment and quality of service we have exhibited through the years. We will love to have you once again for another wonderful stay. Greetings, Vianca...

Moscow
Reviewed 5 November 2014

We've been staying in this resort with my husband and 3 years old son from the 23 August till the 6th September 2014. Overall we were quite happy with the holiday, we had a really enjoyable break there, but there were several things that definitely need to be improved. The Beach Lovely beach with white sand, there were always enough...

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5Thank Maria G
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Maria, I would like to thank you for sharing your experience with others on TripAdvisor, and for acknowledging the lovely beach, comfortable and well decorated rooms, our polite staff and really good food. It is a pleasure to read that we fulfilled your expectations but at the same time, unfortunately you would not return to this paradise. Yours sincerely,...

Montreal, Canada
Reviewed 5 November 2014

Just realized i must have done something wrong as my review was not saved or sent but here it goes again... A bit late however... Since our trip was in June.. We stayed in the Gran Bahia Principe Esmeralda in the last 2 weeks of June 2014. This review will be short but what I want to say is that...

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5Thank YBARIL
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, It is wonderful to read that you had another great vacation at Luxury Bahia Principe Esmeralda with the wonderful service you received from the happy staff. Thank you for acknowledging our clean areas and rooms, really good food and nice beach. It will be a pleasure to have you one more time and be able to continue providing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
No photo provided
Oriental Takara Restaurant
Cuisines: Asian
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $273 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#26 Spa Hotel in Punta Cana
#28 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and other travellers.
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Leeds, United Kingdom

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Questions? Get answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms short distance from the beach and lazy people can hop on frequent transport”
 of 5 bubbles FelixL, 20 Jan 2017 | Read review
“Request a room in villa 90,91 or 92 if you want to be closer to the beach”
 of 5 bubbles 350conork, 18 Jan 2017 | Read review
“Does not matter you will not get it anyway.. even if you have visited the resort in the past it will not help”
 of 5 bubbles Trianda22, 18 Jan 2017 | Read review
“No elevators--”
 of 5 bubbles sandymackweber, 17 Jan 2017 | Read review
“Request building 90, pool view, on the 2nd or 3rd floor if you can”
 of 5 bubbles Stesie, 17 Jan 2017 | Read review
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