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Paradisus Punta Cana

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Paradisus Punta Cana
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11,493 Reviews from our TripAdvisor Community

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Showing 8,102: English reviews
West Palm Beach, Florida
Reviewed 22 July 2015

The hotel was great and beautiful and everything seem very new the food was great if like a lot lobster you can get it everyday. My only complaint is probably that in the buffet they took a long to time to bring the drinks almost all the time and the trains were small so they got filled pretty quickly but...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank yindriab
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us, I will take note of your feedback as we look at making improvements in order to make this hotel a...

Norfolk, Virginia
Reviewed 22 July 2015

There is a reason I have been going back to Paradisus Cana for the last nine years and plan to make it ten next year. The property, the management and staff make your stay memorable and enjoyable. There is a reason it is called Paradise. It's a place where one can go and just relax and escape the rigors and...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank MMKLAW
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We truly appreciate you having left your comments about your holiday spent at Paradisus Punta Cana Resort. We are glad to learn that you were able to enjoy your ninth stay to the fullest and our team was a big part of the memories created. Once more, we express our gratitude for sharing...

Madison, Wisconsin
Reviewed 22 July 2015

(I've also posted this on their Facebook) My wife and I decided to spend our honeymoon here. We had a junior suite (I think) in building number B3 and stayed 7 nights. Everything in the resort is beautiful, the staff is incredibly friendly, and most of the food was delicious. However, we had the wost imaginable experience with our room...

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9Thank Harrison D
Houston, Texas
Reviewed 22 July 2015

We stayed in the regular Paradisus hotel, and we did not feel it was necessary to upgrade. That being said, I am curious how the private pool was. The pool was very disappointing. It was over run by locals blaring their music and smoking hookah everyday... and leaving trash EVERYWHERE. That being the case, we spent the majority of our...

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Helpful?
Thank Whitney H
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Juan Gomez. I will share your nice comments with him, as he became part of your memorable holiday experience. Once more, we appreciate you having...

Puerto Rico
Reviewed 21 July 2015

AMAZING! My boyfriend and I returned a week ago from 4 days at the Paradisus Punta Cana and LOVED it! I was a bit skeptical because many reviews said that Royal Service was needed, NOT OUT CASE! Food-Delicious, staff-GREAT, rooms-big and clean!! We had various great bartenders but we want to specifically thank Luis De Leon(pool bar & gabi beach...

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2Thank EMM1503
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us, I will take note of your feedback as we look at making improvements in order to make this hotel a...

Lake Worth, Florida
Reviewed 21 July 2015

This was a family trip vacation. Paradisus Punta Cana is a great resort, spacious and clean rooms. All emplyee are very kind specialy Daniel, Noel, Raynol, Anthony, Jhordan, Elica, Jose Fernandez and Josias. They always make sure we were having fun. Good foods either at the buffet or the restaurants, I specialy recomend Fuego, Bana and Vento. The restaurant that...

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Helpful?
Thank josefina F
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Daniel, Noel, Raynol, Anthony, Jhordan, Elica, José Fernández, Josías. Please be sure we will share this comment with...

Alexandria, Virginia
Reviewed 21 July 2015

My wife and I (a fluent Spanish speaker) recently stayed at the Paradisus Punta Cana Resort in room 2151 from July 9-12, 2015, and much to our dismay it was a nightmare. Our first mistake was making transport arrangements July 9, 2015 from the airport by clicking the link on the Paradisus Punta Cana Resort website. You are better off...

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8Thank Rod6029
River Edge, New Jersey
Reviewed 21 July 2015

We have been in punta cana in several occasion but it was our first time staying at paradisus Punta Cana Royal Service. The hotel is beautiful, clean, good food at the restaurants and also at the buffets. The staff of the hotel is really good and very professional. Starting with our Butler, Steeve Philippe. He is amazing, sweet and a...

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1Thank inma872015
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Steeve Philippe, Rafael Vidal, Matiel Reyes, Jeremía Matos, José Reyes, Santos Faña, Rodolfo and Yahaira de Jesús to...

Atlanta, Georgia
Reviewed 21 July 2015

Me and my girlfriends stayed at the paradisus hotel, we had the best time. The staff made you feel very welcome they take there time to explain everything to you. Our butler heriberto took care of us, he check on how we doing and made our dinner reservations and every restaurants he pick was very good. Our maid Gissell and...

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Helpful?
Thank Nathalie C
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are delighted that you were able to have a wonderful and memorable vacation while in our care. It is a great pleasure to have received your compliments towards our resort but most our...

San Antonio, Texas
Reviewed 21 July 2015

The best vacation experience anyone can have in my opinion. Paradisus Royal service is second to none. The beautiful beaches of Punta Cana are a paradise like no other with an incredible resort staff.

Review collected in partnership with Meliá Hotels International
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Thank 858alfredh
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your wedding spent at our Paradisus Punta Cana Resort. We are delighted that you were able to have a wonderful and memorable vacation while in our care. Once more, we appreciate you having left your feedback and we look forward to your return...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $324 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Prodigios Interactivos SA, BookIt.com, Booking.com, Expedia and Travelocity so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#17 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#20 Spa Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All 12 rooms we have had have there advantages.”
 of 5 bubbles jeffandbrenda2016, 22 Feb 2017 | Read review
“Royal Service Garden view is a cheaper room option with the same great perks.”
 of 5 bubbles jsteinhauersemail, 20 Feb 2017 | Read review
“Check the rooms out at the reserve as these may be more updated, though these do not have Ocean View.”
 of 5 bubbles 895trishnap, 20 Feb 2017 | Read review
“Definitely upgrade to Royal Service!”
 of 5 bubbles carriep21, 20 Feb 2017 | Read review
“Royal Service is located on the beach but the Reserve rooms are much newer.”
 of 5 bubbles tjhenrik, 20 Feb 2017 | Read review
5 of 5