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Paradisus Punta Cana Resort

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Traveller (10196)
Pool & Beach (2229)
Room & Suite (1306)
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Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“royal service”(2,208 reviews)
“the reserve”(1,145 reviews)
“mole”(472 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (14,109)
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6,013
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859
440
388
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All reviewsroyal servicethe reservemolejensy rijogabi beachjuan cruzthe grillsanto polancodinner reservationsyhi spaswim up barmain lobbykids zonedominican republicpersonal butlertime sharedestination wedding
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2,811 - 2,815 of 9,897 reviews
Reviewed 19 August 2016 via mobile

We had a great time everything was super cool! I never been to a resort like this in my life. The people here are so nice they really make you feel like you're at home. Beautiful beach and great food! I definitely recommend this place...More

Thank Andrea B
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 19 August 2016

Dear Andrea B, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at our Paradisus Punta Cana. We are deeply honored by your comments towards the service of...More

Reviewed 19 August 2016 via mobile

We stayed a week here and I have to say that our stay would not have been the same without Victor the Butler. He knew what we wanted before we even had the chance to ask for it, it would already be in the room....More

1  Thank Rebecca D
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 19 August 2016

Dear Rebecca D, Thank you for your preference in selecting our Paradisus Punta Cana Resort for your holidays. I am glad your experience at our hotel was memorable and I really appreciate the time you have dedicated to recognize the service provided by our staff,...More

Reviewed 19 August 2016

It was the second time I stayed at this hotel, and was so spectacular as the first. The rooms are very confortable, the restaurants and the food are excellent, the place itself is very beautiful, and they offer so many activities and entertainment (gym in...More

Thank juliasoligo
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 19 August 2016

Dear juliasoligo Thank you for spending your vacation at our Paradisus Punta Cana Resort. I am sure you have enjoyed our beautiful paradise but the most important the service provided by our staff who are the ones responsible of creating memorable experiences. I really appreciate...More

Reviewed 18 August 2016

You can fill in the blank with any one of these words: service, pain, mystery, ^&*%. We came for a wedding! Happy occasion and great memories but the resort is lacking. They call it Royal Service with the promise of a butler, but in our...More

2  Thank RAVLOTS
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 3 September 2016

Dear Ravlots, First of all, allow me to thank you for bringing to our attention your valuable comments which will help us in our efforts of refining our service. I am sorry to hear that your stay at Royal Service was so disappointing. On the...More

Reviewed 18 August 2016 via mobile

Friendly staff, good atmosphere, fun entertainment - particularly enjoyed the aqua gym n dance lessons provided by entertainment team. Yokaina was particularly helpful :)! I am a coeliac n guest services ensured all restaurants in hotel aware n that I was able to eat safely....More

Thank Sarah J
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 19 August 2016

Dear Sarah J, Thank you for your preference in selecting our Paradisus Punta Cana Resort for your holidays. I am glad your experience at our hotel was memorable and I really appreciate the time you have dedicated to recognize the service provided by our staff,...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 218 - USD 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Casino Hotel in Punta Cana
#16 Green Hotel in Punta Cana
#18 Top resorts Hotel in Punta Cana
#19 On the Beach Hotel in Punta Cana
#19 Spa Hotel in Punta Cana
#20 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 218 - USD 493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Casino Hotel in Punta Cana
#16 Green Hotel in Punta Cana
#18 Top resorts Hotel in Punta Cana
#19 On the Beach Hotel in Punta Cana
#19 Spa Hotel in Punta Cana
#20 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (10196)
Pool & Beach (2229)
Room & Suite (1306)
Dining (888)
Amenities (200)
Family and Play Areas (87)
Business Centre & Event Rooms (58)
Questions & Answers
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Looness33
25 April 2018|
Answer
Response from Price-jordan | Reviewed this property |
We didn't need to make reservations before we arrived, so I didn't check into this. There's a toll-free customer service line for the resort though, so I would call to see if you can get in somewhere for your first night... More
0
Votes
Shan A
22 April 2018|
Answer
Response from John O | Reviewed this property |
We were here fir a business conference but there are on site tour operators that can provide activity selections. Para sailing goes on off of the beach all day long.
1
Vote
Room Tips
"Punta Cana Reserve section have renovated rooms, but is slightly farther from the beach -a 10 minute walk, or..."
Read review
"The Reserve is worth the extra money."
Read review
"higher floors have more privacy. Book into the Reserve or you are 2nd rate."
Read review
"Stay away from any buildings that are close to the beach...the beach is often party central late into the..."
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