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Paradisus Punta Cana

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10,606 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 7,576: English reviews
Atlanta, GA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2015

I thought I had posted this, but just saw it was still in draft form. I realize that every review is subjective but I found the good and the bad reviews so helpful before our trip. We stayed from March 22-29 and decided not to spend the extra $700 for Royal Service and can't imagine anyone being treated better than... More 

Helpful?
1 Thank ellenkf
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic More 

Burlington, Canada
2 reviews
Reviewed 16 June 2015

I visited the resort between May 15-22/15 as a trip to celebrate my girlfriends bday, With the help of the amazing staff at the front office, Alexandra in the concierge office and all the wonderful people who helped me plan and pull off an amazing surprise bday scheme which really was a surprise proposal and a week long experience my... More 

Helpful?
Thank Sasa S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here at Paradisus Punta Cana Resort. We are deeply honored by your comments towards the service of the hotel and the staff, especially Alexandra, Rosanna and Talia, to whom we assure you, will receive... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2015

My wife and I just returned from 8 nights at Paradisus Punta Cana. We had a great time. Every morning we would wake up around 8am and go eat breakfast at the buffet right next to the beach, Gabi Beach. Most mornings, Rudht and Rosemary would be there to great us/seat us and they were so nice and helpful, a... More 

Helpful?
1 Thank Eric S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Ruth, Rosemary. I will share your nice comments with them. Once more, we appreciate you having left your feedback. I assure you that your comment... More 

Lake Worth, Florida
1 review
Reviewed 16 June 2015

At first our room was not cold enough so they gave us a new room and for the inconvience they accommodated us with a free 30 minute massage (which was so amazing and relaxing), access to the spa hot tub and vip pool, liquor and higher restaurant all for free of charge. They went out of their way to make... More 

Helpful?
Thank Jillian B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic More 

1 review
Reviewed 16 June 2015 via mobile

The beach wonderful people very friendly especially to Jensy Rijo always smiling and very friendly and Santo Polanco, Argenis De lo Santo, Yafreisy, Wendy nuñez, Pedro Amaro thanks for everything. I invite you to visit Paradisus Punta Cana

Helpful?
Thank vicki4567
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Jensy Rijo, Santos Polanco, Argenis de los Santos, Yafreisy, Wendy Nuñez and Pedro Amparo, part of... More 

Atlanta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2015

This was our second time visiting this resort and experiencing "Royal Service". The 1st time was about 7 years ago. Royal Service was even better this time since we had our own butler, Jose, on call. He make it extra special for us. We will return but next time, we will stay at the Reserve since the rooms are even... More 

Helpful?
Thank Jackie-Time
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Jose. I will share your nice comments with him. Once more, we appreciate you having left your feedback. I assure you that your comment has... More 

Centennial, Colorado
1 review
Reviewed 15 June 2015

Excellent experience overall. The staff was very professional and accommodating. Food was excellent. The room and resort were clean and beautiful. I would recommend this resort to everyone. -----------

Review collected in partnership with Meliá Hotels International

Helpful?
Thank M4176PMmarkf
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic More 

Atlanta, Georgia
1 review
Reviewed 15 June 2015

We had an amazing time with the help of many wonderful people during our stay at Paradisus Punta Cana. The weather was heaven sent and the beach was postcard perfect. I refuse to call Heriberto a butler because he was more like family member and friend. He offered and rendered outstanding service to our family and anticipated our needs without... More 

Helpful?
Thank 702herberts
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warm regards from Punta Cana, We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Heriberto and Jeremia, part of our super stars. Be sure we will share your comments with... More 

Brooklyn, New York
1 review
Reviewed 15 June 2015

Very Nice hotel but I wish is had a much cooler place to eat. Where ever I sat down to eat it was very hot and uncomfortable. My stay at the hotel was very nice the entertainment was the best. My son enjoyed the pool and the beach. The cleaning services were excellent. Thank you for your wonderful hospitality.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank traceym480
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. Once more, we appreciate you having left your feedback. We look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2015

Not that impressed. Had I known that there was another side, the 'nice' side, I would have stayed on that side and received butler service etc. The Reserve side seemed very nice. The Punta Cana side was just ok.

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank 900charlenea
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion.... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $391 - $1,061 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Orbitz, Hotels.com, Travelocity, BookIt.com and Odigeo so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#19 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
424 questions
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New York City, New York
1 month ago

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Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal service area is the closes to the beach”
 of 5 bubbles pattyreyes16, 2 Dec 2016 | Read review
“Ask for closer to the beach otherwise you will HAVE to take a train back and forth to your room.”
  • Room with a view...room 2195
 of 5 bubbles Y3661SQlisam, 2 Dec 2016 | Read review
“I had a garden view suite it was beautiful”
 of 5 bubbles 141darah, 1 Dec 2016 | Read review
“Best service, best food, best beach”
 of 5 bubbles Luisrv94, 29 Nov 2016 | Read review
“Close to the pool and Gabi Beach restaurant which is on the beach.”
 of 5 bubbles Don-MTL, 29 Nov 2016 | Read review
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