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Paradisus Punta Cana

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10,640 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 7,592: English reviews
Oneonta, Alabama
Reviewed 26 July 2015

We took a family trip to Paradisus Punta Cana in December 2014. The hotel was great. We had a royal service suite which we loved. Our butler could have been more helpful in booking dinner reservations as he was somewhat lacking. The biggest complaint I have is that the royal service suites are no where near the royal service beach....

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1Thank jbains
Reviewed 25 July 2015 via mobile

What a perfect vacation spot! We stayed at the Paradisus Punta Cana for my daughter's wedding, and we definitely picked an excellent resort! We chose the Royal Service, and it is most assuredly worth the money! Check in was smooth and fast, as well as check out. No waiting, and the ladies there are great! Rissi and Jennifer were so...

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Thank k B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Rissi, Jennifer and Johan Minaya. I will share your nice comments with them, as they became part of your holiday experience. Be sure we will...

Warrington, Pennsylvania
Reviewed 25 July 2015

Good: check in process is very nice and welcoming. Overall customer service except for "dinner reservation" process was very good. Staff are nice and friendly and most speak English. Bad: FOOD! The buffets are terrible. Gabbi Beach is better than Naos. Most of the restaurants are outdoor dinning. The food however is in an air conditioned room but hot food...

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2Thank 148matthewz
Staten Island, New York
Reviewed 25 July 2015

The staff at the hotel were kind and courteous and treated us with great care. The hotel was clean and the rooms are spacious. The staff at the kid zone were wonderful. We were unsure about leaving our one year old daughter at the kid zone but once we were there our minds were at ease. The staff took really...

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2Thank hailtwocaesar
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. Once more, we appreciate you having left your feedback. We look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic

Raleigh, North Carolina
Reviewed 24 July 2015

We stayed with my family, 14 altogether! (8 adults and 6 children under 8) Everything went really well! The resort is fabulous! the room was great, beautiful surroundings, excellent variety of restaurants to choose from, great service. We had the best of times!!! I specially enjoyed the daily Tennis lessons with Ambioris!

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Thank G A
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Ambioris. It is thanks to employees like him that we are able to accomplish the total satisfaction of...

Raleigh, North Carolina
Reviewed 24 July 2015

My husband and I went to Paradisus Punta Cana for our honeymoon. We got married 4 months prior and we couldn't wait to get away. We were so excited that we upgraded our seats not he plane ride there... little did we know that was going to be the best service we got all week. Arriving in Punta Cana: First,...

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3Thank Melody B
Houston, Texas
Reviewed 24 July 2015

We stayed at a Paradisus resort in Costa Rica right before it was taken over by Westin and had a wonderful experience. That is why my husband, 11 year old son, and I chose to vacation at the Paradisus in Punta Cana. The two were not created equal! It took an hour of so to get checked in and we...

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6Thank VjD15
Leesburg, Georgia
Reviewed 23 July 2015

This was the best vacation we've ever taken. We had upgraded our trip to include the Royal Service treatment. Best decision! Our room was spacious with a very comfortable bed and pillows.The nightly pillow service with choice of pillow and aromatherapy made sleeping even better every night. Loved having the mini bar restocked daily! The beach was just about out...

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1Thank mickeycee29
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at Paradisus Punta Cana Resort. We are deeply honored by your comments towards the service of the hotel and the staff, especially Rafael Vidal and Yahaira de Jesus to whom we assure...

Chino Hills, California
Reviewed 23 July 2015

This was our first stay at the Paradisus, and second stay at a Melia property in the DR. Part of our motivation for booking at the Paradisus was the fact we stayed at the Melia Tropical (sister property) a few years ago (had a GREAT time) and a promotion as described on Orbitz's website. The promotion indicated each room would...

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2Thank Greg F
Chicago, Illinois
Reviewed 22 July 2015

The room and service was good in a great location to everything. The internet was poor in a few of the restaurant and lounge areas which was not exceptable. The location was very poor nothing around to do as far as experiencing local culture.

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2Thank marshellw2015
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. Once more, we appreciate you having left your feedback. We look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $389 - $1,068 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA, Orbitz, BookIt.com, Odigeo, Hotels.com and Travelocity so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#18 Casino Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#20 Spa Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
425 questions
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New York City, New York
1 month ago

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Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in block 10 which was very convenient for restaurants, beach and Royal Service lounge”
 of 5 bubbles SHEILAS5, 6 Dec 2016 | Read review
“Do not go during raining season! Please”
 of 5 bubbles southernbell7777, 3 Dec 2016 | Read review
“Royal service area is the closes to the beach”
 of 5 bubbles pattyreyes16, 2 Dec 2016 | Read review
“Ask for closer to the beach otherwise you will HAVE to take a train back and forth to your room.”
  • Room with a view...room 2195
 of 5 bubbles Y3661SQlisam, 2 Dec 2016 | Read review
“I had a garden view suite it was beautiful”
 of 5 bubbles 141darah, 1 Dec 2016 | Read review
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