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Paradisus Punta Cana

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Paradisus Punta Cana
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11,535 Reviews from our TripAdvisor Community

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Showing 8,136: English reviews
Reviewed 16 December 2015 via mobile

We were here from dec 7-17 and had a great time. Rooms are very nice and modern, landscaping excellent and well maintained. Great food and variety, staff were exceptional especially Argenis and Jensy from the pool bar, always very helpful and friendly! Pool always well kept like most other things, nothing look dated or in poor order, the beach and...

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Helpful?
Thank Randall V
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Randall, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Argenis and Jensy Rijo. I will share your nice comments with them, as they became part of your holiday experience. Be sure we will continue...

Cincinnati, Ohio
Reviewed 16 December 2015

Rooms and grounds were very nice and well cared for. Overall experience was very good. Be prepared to eat at buffet restaurants the 1st night as it seemed that no reservations could be made at the others. We were there for a wedding, so we only experienced food at the buffet restaurants except the Mexican one. Most of us thought...

Review collected in partnership with Meliá Hotels International
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1Thank Sharon B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Sharon, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. We look forward to welcome you again and become part of our big family of loyal and repeater customers. Sincerely, Rodrigo Silveyra General Manager Dominican Republic

Marina del Rey, California
Reviewed 16 December 2015

Omar our butler provided exceptional service & went way out of his way to help us during our stay. He even missed attending class at the local college to help us with a local purchase & went into town to pick it up for us...that's what I call exceptional service. Also our cleaning crew Ama & Yajaira did a really...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 876marvw
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear 876marvw, Warmest regards from Paradisus Punta Cana! It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at our exclusive Royal Service at Paradisus Punta Cana Resort. We are deeply honored by your comments towards the service of the hotel and the staff,...

A TripAdvisor Member
1 review
Reviewed 16 December 2015 via mobile

OMG!! This resort as is name paradisus describe it is totally awesome.i love it, is beautiful,clean,and the people who work there are very friendly, and they really want to serve you. The food is delicious especially at nao restaurant i personally recommended it . Mr.Erinel de padua will make you feel you are especial and he'll do anything to make...

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Helpful?
Thank A TripAdvisor Member
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also recognize Erinel. I will share your comments with him and continue to encourage our team...

Santa Clarita, California
Reviewed 16 December 2015 via mobile

Raynold Tamayo, I've enjoyed the resort at Paradisus. The food was very good. What made the vacation so enjoyable was the special attention from Raynold Tamayo. He was very entertaining an made me and my wife feel at home. I recommend for anyone visiting Paradisus to look out for Reynolds; I could assure you that he will make your stay...

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Thank Alberto R
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Alberto, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Raynold Tamayo. Be sure we will share your comments with him and continue to encourage our team to...

Reviewed 16 December 2015 via mobile

Been at the hotel with my wife for a few days, I am very please with the service and the amenities. Only downside is that although the resort credit is really not credit it is more like coupons but other than that I am enjoying everything. Met Raynold Tamayo two days ago and he has been very hospitable, great personality...

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Thank Jason M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Jason, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Raynold Tamayo we will share your comments with him and continue to encourage our team to keep improving...

Reviewed 16 December 2015 via mobile

My visit to the resort has been great. Love the all inclusive part of course, good customer service and their employees are super hospitable. My husband and I have been here for a few days now and we are really enjoying the trip, we met Raynold Tamayo he's been so awesome and has showed us some of the coolest spots...

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Helpful?
Thank Maribel M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Maribel, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your honey moon. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Raynold Tamayo. It is thanks to Employees like him that we are able to accomplish the total satisfaction...

Austin, Texas
Reviewed 16 December 2015

We had never stayed at an all-inclusive before, and really liked that we could put our money in the safe and have everything pre-paid. We were introduced to our concierge when we checked in, and he said that he would make our dinner reservations for us. He couldn't get reservations earlier than 9pm at the restaurants of our choice, so...

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1Thank CarolinAustin
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear CarolinAustin, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We appreciate you having left your feedback. I assure you that your comment has been forwarded to the involved departments in order to find resolutions that will help us prevent any future matters. We...

Montreal, Canada
Reviewed 16 December 2015

We enjoyed our stay there. The room was perfect with a little back yard. So when the kid were asleep,we were able to get comfortable and relax with a drink on a nice beach bed. Unfortunately our daughter got sick twice but the medical personnel were very helpful. The food was great and diversified at the buffet. We did only...

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Thank Eric C
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Eric, Warmest regards from Punta Cana! It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at our Paradisus Punta Cana Resort. We appreciate you having left your feedback in order to know how was your stay here with us and we are...

Greeneville, Tennessee
Reviewed 15 December 2015

The grounds here are A+, absolutely stunning. However, the buffet food is just OK, the restaurants where we had reservations were very good and we always enjoyed our evening meal.The maid service was just a joke. We asked for ice in our ice bucket two days in a row and we never did receive ice. Funny, our tip was taken...

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Thank TNGIRL37743
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear TNGIRL37743, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Claudia. I will share your nice comments with her, as she became part of your holiday experience. Be sure we will continue to encourage our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $320 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prodigios Interactivos SA and BookIt.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#18 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“By the pool will be best location”
 of 5 bubbles jb69mb, 26 Feb 2017 | Read review
“Adult only Royal Service is wonderful.”
 of 5 bubbles joannec172, 26 Feb 2017 | Read review
“any room choice is great”
 of 5 bubbles ArmyHapa, 26 Feb 2017 | Read review
“We had an ocean view room and it was so peaceful and beautiful every morning and every night”
 of 5 bubbles nebraskagolfer2017, 25 Feb 2017 | Read review
“Quicker room service times.”
 of 5 bubbles amileighd, 23 Feb 2017 | Read review
5 of 5