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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,432 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 3,866: English reviews
Reviewed 29 April 2016 via mobile

Very good service; all the staff is amazing; very good and Martin lawrence was my favorite and thé entretaimen are very good mr blue batterfly. and menor. Misury. Sexibelly.the food is also very good; thé hôtel is very good, I Will be back soon

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Helpful?
Thank 123rome
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear 123rome, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for the review on TripAdvisor. I am pleased to acknowledge your motivating lines about our friendly staff (among them our entertainers mentioned in the review) that along with our international cuisine and beautiful grounds made you feel at home. At Sanctuary Cap Cana by Alsol...

Reviewed 28 April 2016

Great resort. Here's why: 1. ALL ADULTS, no kids (that's very important)... except for a few adults acting like kids after too many drinks at the pool bar 2. SPOTLESS CLEAN, BEAUTIFUL LANDSCAPING. I was worried about mosquitos, never encountered any. 3. COMFORTABLE ROOMS. Stayed in Junior suite, nice, roomy and quiet. Walk in closet is great. They nicely accommodated...

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11Thank Josh P
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Josh P, Thank you for sharing your experience at Sanctuary Cap Cana with the TripAdvisor travelers and for trusting your holidays in our hands. I am very proud of my team when I read that you enjoyed your vacation at our hotel due to the excellent service of our staff, the beauty of our grounds, our “Adults Only policy”...

Reviewed 28 April 2016

My fiancee and I decided very early on that we wanted a destination wedding in Dominican Republic. Upon reviewing resorts in Punta Cana, we were immediately drawn the Sanctuary Cap Cana. We quickly put a deposit down after speaking with the event coordinator. We decided to visit Sanctuary Cap Cana for a site inspection and food tasting. Once we arrived...

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Thank Naomi D
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Naomi G, Thank you very much for writing your publication on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your wedding celebration. I am very pleased to acknowledge your motivating lines referring the friendliness of our staff and our international gastronomy that made choose our hotel for your wedding celebration next February. I will congratulate Mariela whom...

Omaha, Nebraska
Reviewed 27 April 2016 via mobile

I enjoyed the water aerobics excellent workout with New York and everyone at the bar . Margarita none of the food was great the people are very warm I like that did the restaurant The Blue Marlin restaurant on my favorites the weather was a little crowded I hope so you going to be nicer was excellent server ! Beautiful...

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1Thank Paula D
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Paula D, Thank you for having chosen Sanctuary Cap Cana by Alsol for your holidays and birthday celebration, and for sharing your experience on TripAdvisor. I feel very proud of my team whose dedication and excellent service makes your holidays and your birthday celebration unforgettable and I will congratulate New York and Margarita who contributed to make you feel...

San Juan, Puerto Rico
Reviewed 27 April 2016

You may love this place if looking for a peaceful beach and no kids around (they are not aloud). They really have a lovely place, and you will enjoy the food for sure! The architecture its like no other in Punta Cana!!

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Thank Me_gustan_los_viajes
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Me_gustan_los_viajes, Thank you for taking time to write a review about your stay at Sanctuary Cap Cana by Alsol. At Sanctuary Cap Cana by Alsol our staff is committed to guarantee a vacation that will be unforgettable. I am glad to read your kind remarks and recognition of efforts of our team for their excellent work. We are looking...

Redding, California
Reviewed 27 April 2016

This resort is wonderful. The employees are all very friendly especially Bernardo at the pool bar. The restaurants are tastefully done and the food was above average. The Steak House we found to be the best. The drinks were a bit weak unless you ask for a floater or added alcohol. Bring sun block. Many people including myself forgot a...

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1Thank Ralph S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ralph S, Thank you for having left your holidays in our hands and for your review on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol. I am very thrilled to acknowledge that the excellent service provided by our friendly staff, our beautiful colonial Spanish style grounds and international cuisine made you enjoy from a relaxing holidays a...

Philadelphia
Reviewed 26 April 2016

My husband and I stayed here for 5 nights in April 2016. We were greeted by friendly people, cool towels, and champagne. Check in was quick and easy. They do reserve a $300 (13k pesos) charge to your credit card for incidentals, but this is refunded to you when you check out if you don't charge anything to the room....

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6Thank babztaylor
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear babztaylor, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review about your experience on TripAdvisor. I am very glad to read your appraisal of the beauty of our premises, and the friendliness of our staff that along with our international cuisine made you feel at home. At Sanctuary Cap Cana it...

Saint Charles, Missouri, United States
Reviewed 26 April 2016

We absolutely LOVED this resort! They were at capacity the entire time and you would have never known it. Everyone on the staff was so personable and involved. They knew what we were up to each day and would ask about our excursions etc. Everyone was super friendly and accommodating! We made so many new friends, and the staff- Henry...

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Thank AmandaK778
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear AmandaK778, Thank you very much for taking time to share your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very delightful to read your positive and motivating lines referring our beautiful grounds, our international cuisine and the excellent service from our friendly staff that made you feel at home. This is...

Cherry Hill, New Jersey
Reviewed 26 April 2016

I read all the reviews of this place, and all the positive reviews fully lived up to the hype. Everything was amazing! We had a Castle room with the swim out pool (HIGHLY recommended because the pools close at 7pm, so this was needed for night swimming). We had room 1045 and my in-laws had room 1043 (which was the...

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2Thank steph616
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear steph616, Thank you for your publication on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel.. I am thrilled to acknowledge that the friendliness of our team, our international cuisine and the beauty of our grounds, especially at the Castle section, meet or even exceeded your expectations based on the reviews from other...

Memphis, TN
Reviewed 26 April 2016 via mobile

This trip has been amazing. The resort is amazing - just as pictured- and as the other reviewers have said - the service is phenomenal! The entertainment staff - jay z, sexi belly, minor, butterfly - and the rest I can not remember - were very attentive and encouraging. They make the resort fun and work very hard to make...

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Thank antkish
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear antkish, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for your publication on TripAdvisor. I feel very happy to acknowledge that our friendly staff, beautiful grounds and entertainment options ensured you an unforgettable experience. At Sanctuary Cap Cana by Alsol it is our pleasure to service our guest with the finest hospitality. I will...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $455 - $869 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#37 Spa Hotel in Punta Cana
#38 Luxury Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything was great with our room. The room was kept clean and fresh linens and supplies were supplied each day.”
gerardjs2015, 24 Apr 2017 | Read review
“Rooms on the beach are private and very convenient. Well worth the extra money.”
jeffsH7465VJ, 19 Apr 2017 | Read review
“More modern rooms in the Castle section, more traditional rooms in the Colonial section. Older rooms have noisier Aircon.”
stuart244, 19 Apr 2017 | Read review
“There is a variant of different rooms, we would choose the beach front villas - there are other villas without access to the beach/sea”
kalesco, 18 Apr 2017 | Read review
“Villas are secluded and large. Far side of the castle gets noise from public beach. Swim outs are very secluded (most of castle rooms are).”
PSU98, 17 Apr 2017 | Read review
5 of 5