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Sanctuary Cap Cana by AlSol

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5,109 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 4,456: English reviews
1 review
Reviewed 8 June 2016 via mobile

Sanctuary is BEAUTIFUL!!!!! Beautiful beaches, resort, and great food. There are activities for everyone on the beach. Martin Lawrence is great. If there's anything you need to know find him!!! He's the man. The beaches are beautiful. Blue Marlin surf and turf is the best. The steak house ribeye with truffle butter is to die for. The beach service and... More 

Helpful?
Thank Niki K
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Niki K, Thank you for sharing your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am pleased to acknowledge your motivating descriptions of our restaurant, entertainment program, excellent service and beautiful grounds that made your holidays unforgettable. At Sanctuary Cap Cana by Alsol we want to deliver the best experience to our... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 June 2016 via mobile

This hotel is what it says AMAZING the staff are very friendly especially the entertainment staff ,Martin Lawrence,jay z really work hard to make your holiday extra special,we tried all the restaurants which are good and there is something for everyone.i found the Casa Bela buffet breakfast lovely choices from cereal ,hot food,pastries and cakes the buffet lunch is really... More 

Helpful?
2 Thank Paul S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Paul S, Thank you very much for sharing your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I feel very proud of my colleagues who will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs and I will congratulate all those staff members whose... More 

Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2016 via mobile

The resort is beautiful!!! The staff is even better. Thanks to Jay Z, Mr. Blue & Chevron we had an amazing time around the pool. All staff were friendly, attentive & made us feel so welcome! The food was delish. We had standard room which was more than enough. We will be back!!

Helpful?
2 Thank tjrozier
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear tjrozier, Thank you for having chosen Sanctuary Cap Cana by Alsol for your holidays and for your review on TripAdvisor. I am glad to read that our friendly staff and our international cuisine exceeded your expectations and made your holidays unforgettable and I will congratulate our entertainment team who was part of your happiness during your stay. At Sanctuary... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

The room was very clean and nice!! Everyone was very friendly!!! We really enjoyed the food and the beautiful scenery. The land was well maintained and there was secure always on sight. We enjoyed service personnel Rebecca in concierges, Scarlet in house keeping, and many others.

Helpful?
1 Thank leezaml
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear leezaml, Thank you for posting a review about your stay with us and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am pleased to read your motivating lines describing our personalized service, the beauty of our grounds and our international cuisine that made your stay pleasant and memorable. I will congratulate Rebecca and Scarlet whose friendliness... More 

Lincoln, Nebraska
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2016

My boyfriend and I booked the honeymoon suite (despite not being on a honeymoon) and we couldn't have been happier with the resort! The staff was friendly and very helpful. The resort itself was absolutely stunning. We had a beautiful view of the ocean and our own private pool, the mini fridge always had drinks in it (important because you... More 

Helpful?
1 Thank Alex A
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Alex A, Thank you for having trusted Sanctuary Cap Cana by Alsol for your holidays and for taking the time to post a review about your experience among us. I am very pleased to acknowledge your beautiful description of our grounds, the Honeymoon Suites with Private Pool (you do not need to be honeymooners to book it), our international... More 

Fort Lauderdale, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2016

Who would have known a 4 diamond resort in the Dominican Republic. This property is simply breathtaking; and well worth it. If you are looking for a safe haven - sanctuary to rest, relax and enjoy time away from your day to day life please visit this amazing property in Cap Cana D.R. Food was amazing, amenities are best in... More 

Helpful?
Thank Diamelin
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Diamelin, Thank you for taking the time to post a review on TripAdvisor and having chosen Sanctuary Cap Cana by Alsol as your holiday’s destination. I feel much honored to read that our beautiful hotel grounds, our international gastronomy and excellent service of our friendly staff (among them both Santos, Eddy and yaneira) met your expectations and made you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016 via mobile

My friend and I had a great time in this beautiful hotel. The staff was very nice, the entertainment guys were a lot of fun! The rooms were properly cleaned every day. The food was very good for the most part, I wasn't crazy about their steak place. We had an amazing time! The castle was very pretty, spa nice... More 

Helpful?
Thank CatalinaBusch
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Carolina Bush, Thank you for having choosing Sanctuary Cap Cana by Alsol for your birthday celebration and for posting this motivating review about your experience. I am thrilled to read that you and your friend have enjoyed a memorable holiday and birthday celebration due to our beautiful grounds and the excellent service provided by our friendly staff especially at... More 

Greer, South Carolina
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 7 June 2016

I was only here for one night on my recent trip but really enjoyed it. I stayed in the Tower Suite which was 2,000+ SFT with a private roof top balcony and pool. All of the suites in the Tower building also had swim out pools and looked great. This is a very nice quite resort that is perfect for... More 

Helpful?
1 Thank Patrick H
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Patrick H, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review on TripAdvisor. I would like to express you my happiness to acknowledge your appraisal of our beautiful grounds (especially our secluded and exclusive Terrace Tower), the excellent service provided by our staff and our varied gastronomy that made your stay... More 

Covington, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2016

From the moment we arrived it seemed as if we were pampered, from the flavored water waiting in the lobby to the beautiful aroma throughout the property that smelled as if you were in a spa. Our rooms weren't quite ready so we were told to go to the Casabella Buffet for lunch. Conan greeted our group of eight, with... More 

Helpful?
4 Thank canclan2016
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear clanclan2016, Thank you for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very pleased to read that our friendly staff through their excellent service made you and the entire group of eight people to enjoy your experience and I appreciate your nice lines... More 

A TripAdvisor Member
Reviewed 7 June 2016 via mobile

We spent a week at this lovely resort. We wanted something small but special and we got it. We had a junior ocean suite too start but "downgraded" to a suite on the beach right behind the volleyball area. The junior suite (1st one) was a beautiful bungalow on its own and huge too with its own yard area in... More 

Helpful?
3 Thank A TripAdvisor Member
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear guest, Thank you for sharing with the online community your experience through TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am thrilled to read that you enjoyed your vacation with us due to our beautiful Grounds, our Villa Collection with Butler service, our varied gastronomy and the excellent service of our friendly staff. At... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $450 - $945 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
799 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would pick villa 1007-1010 if I could.”
  • ocean villa 1003 (own little private beach right out your door)
 of 5 bubbles CaribbeanSidewinder, 30 Nov 2016 | Read review
“If you can swing it, book a room in the castle. All rooms are great though.”
  • This is walking out onto the deck and private island from our castle suite.
  • The bottom floor of our two story suite!
  • This was our wedding ceremony venue on the private island attached to our castle suite.
  • The wedding decor from Caribbean Celebrations was amazing.
  • The view of our castle suite from the private island. The private pool was in the castle tower.
  • The private pool in our castle suite.
 of 5 bubbles S1826BJjennifers, 30 Nov 2016 | Read review
“Rooms in the Castle were very nice.”
 of 5 bubbles eshorter3, 30 Nov 2016 | Read review
“Experience the Castle Spa, Enjoy the Beach and Buffet”
 of 5 bubbles 449jeremiahs, 30 Nov 2016 | Read review
“TRy a Monarch ocean view, beach front villa on the right side of the prope3rty when facing the ocean.”
 of 5 bubbles josephy98, 27 Nov 2016 | Read review
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