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The Tropical at Lifestyle Holidays Vacation Resort Stretching along 1.5 miles of golden sands at Cofresi Beach, the jewel of the Amber Coast, lays The Tropical at Lifestyle Holidays Vacation Resort, the essence of a true tropical beachfront resort experience. The buildings are 3-Story Mediterranean style, amid the Caribbean influenced roofs and cobblestone walkways. All inclusive food and drinks.
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Nestled in a scenic location with easy beach access, Lifestyle Tropical Beach Resort & Spa is often praised for its family-friendly vibe and picturesque views. However, guests have encountered issues with room cleanliness and functionality, including unwelcome pests and broken features.
While the atmosphere teems with vibrancy, thanks to music and roaming peacocks, some guests find the noise intrusive. Opinions on service and amenities vary, with commendations for staff attentiveness alongside criticisms of unprofessional service and disappointing value due to hidden costs and subpar amenities.
Location
Beachfront
Atmosphere
Lively
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Mixed
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Arnaldo was very helpful helping us get set up for reservations for dinner and was able to answer all of our questions. We really appreciate the warm welcome!! Thank you!...,..................................,..,......................
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 27 Nov 2024
Dear Guest, Thank you for your great comments and positive review. It would be our pleasure to welcome you back to The Tropical Hotel for another unforgettable vacation!! We will share this nice review with our awesome member staff Arnaldo! Thank you so much!! Sunny Regards, The Management
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Hello all ; Let me put your mind at ease when thinking about booking at Lifestyles Tropical, I am a well seasoned traveller , fairly picky but reasonable. I am also a member at lifestyles , fairly high up, my membership cost $75k usd. That said I have been travelling to my club thru Groupon not thru the club for the last 2 years, I get almost all my club benefits but at less than 1/2 the cost of going thru the club, so to those suggesting you book thru a member do the math! Rooms in building 2, 5, 6 are good, grounds are clean, food is good, could it be better? yes but overall good to very good. Locals do come in usually friday to sunday and it can be a little over whelming but there are many quiet pools and quieter resturants , you just have to ask where they are, its a big resort. The shuttle service is usually quite good , i recommend you take a ride around the resort. Entertainment at night is usually in the coliseum, its varied and usually pretty good. yes there are sales people around the resort but a friendly no thanks not interested is enough. A small tip at the restaurants and bars will be graciously received , so bring lots of ones and enjoy.
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Date of stay: January 2024Trip type: Travelled with family
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Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 15 Feb 2024
Dear guest, Thank you for your review and for taking the time to write about your stay in The Tropical. It is of great importance to know our guest´s experience to improve our services. Thank you again for your review, it is very useful for us to know your opinion. It would be a pleasure to host you again in the future. Best regards, The Management
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The culture of the staff had changed from all of my many prior trips there. Staff morale was the lowest I'd seen it. We (five in 3 separate rooms) stayed at Cofresi Palm, where all three of our rooms had ROACHES!) but spent a majority of our time at the pools at Tropical since the Cofresi pools were torn up. Both resorts had changed drastically! The VIP Beach at Tropical needed a facelift and the cool pools were falling apart. (Fix the ladders!) The activities were few and far between and were not announced. Planned activities were not carried out, or were substituted. Excursions were scant and even the horseback riding had been discontinued. Casablanca Buffet was quite poor and the Indochine Restaurant, one of our favorites at Tropical, was completely closed. The food selection at Casablancea was not varied and the size of the buffet was half of what it once was. I feel certain that your poor service overall has affected your business. The festive vacation vibe was non existent this trip. I was with family and friends which prevented it from being a total waste of money. Andres at the Tropical Pool Bar is always the star of the show and his customer service skills to all are EXCELLENT! Such a gentleman! Kudos to Nelson, as well, and his beautiful mother Maureen at the lobby bar. These folks continue to provide great service and I hope you never lose any of them. Cuture is a huge part of a successful organization. Please review this from a quality improvement perspective and hopefully, you can change it around. Lifestyles has been our destinaton of choice for over 12 years now, having brought family and many friends to Tropical Beach, Cofresi Palm, Presidential Suites and Crown Suites over those years. Sad to say, I will not be returning to Lifestyles, a place we once looked forward to all year.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:The rooms are in a deteriorated condition. This is no longer a fun resort with good vibes for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 3 Jan 2024
Dear guest, Thank you so much for taking some time to express your impressions during your stay at The Tropical. Your review and comments are very appreciated by us to improve our operation. Thank you so much for your opinion. Best Regards The Management
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If you're not a member of Lifestyle or their conglomerate, they will all but force you to be. Each day their "concierge" will wait for you outside the only food location you have for breakfast and lunch, and harass you until you go on a tour, offering no incentives in return like most places (Leo was our nightmare harrasser). We tried to bargin with him to get hot water turned on for our room, free safe access, or a non-leaky toilet room in return(bc apparently none of that was included in our all inclusive package). We finally have in to the tour to stop the ongoing harassment prior to receiving any room fixes (we assume it was a tactic to get us to buy in, as they showed us how members lived much higher quality than us non-members). My wife and I were so turned off to this place after that, that we left the fully funded All-inclusive early to go pay to stay somewhere else.
Service wise, staff was great. Business wise...absolute nightmare.
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Review collected in partnership with Armed Forces Vacation Club
Date of stay: November 2024
Value
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Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 27 Nov 2024
Dear guest, Thank you for taking the time to provide us with your valuable feedback. We are sorry to learn that your stay with us did not meet your expectations, and we apologize for any inconvenience caused. We appreciate your comments and observations. We will take your feedback into account as we strive to enhance our services. On behalf of the Management please accept our sincere apologies for any instance of inconvenience experienced during your stay with us. Respectfully yours, The Management Team
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Don't Go!!! One of Worst resort in the in the Dominique!
Staff not friendly Food was terrible Rooms were run down No hot water in shower Hot water in toilet Our room flooded Had to pay staff for towels and extra Management did not care Not senior friendly
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Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Don't Go
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 3 Apr 2024
Dear guest, Thank you very much for the time you took to share your review with the TripAdvisor community. Please rest assured that we take all reviews as an opportunity to detect possible shortcomings and chances for improvement. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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I’ve travelled extensively to various countries and resorts, but Lifestyle Tropical Beach Resort stands out as the worst experience I’ve ever had.
Upon check-in, guests are given a yellow bracelet, signifying the lowest tier at the resort. For an additional cost, you can upgrade to various memberships, each identified by a different wristband colour. The more you pay, the more access you gain to different areas and amenities throughout the resort.
Be prepared to be constantly hassled about purchasing a timeshare during your stay. The staff are relentless in their attempts to sell, even going so far as to trap you into attending a three-hour presentation. If anyone offers to drive you to a free round of golf or show you around the grounds, it’s almost certainly a ploy to pitch a timeshare. They even approach guests while they’re eating at the restaurants.
The resort itself is quite large, and while the grounds, food, and weather were decent, the beach was filthy and uninviting. However, the most shocking part of the experience was the staff. Despite the resort employing around 3,000 people, not a single staff member I encountered during my week-long stay made any effort to smile or improve my experience. Many of them appeared arrogant and treated guests with complete disregard.
If you’re staying at the Residence Inn section within the resort, your access is incredibly restricted. Though they claim guests have access to 11 restaurants, the reality is very different. You’re limited to two international buffets offering breakfast, lunch, and dinner. While the menu varies daily, the other nine restaurants are supposedly “reservation only,” yet reservations are perpetually unavailable. Restaurant reservations can only be made between 8 and 9 a.m., but staff repeatedly claimed they were fully booked during that time.
The rooms at the resort are hit and miss. Our room seemed newly renovated while other people we talked to at the resort said their rooms were in need of major repair.
The alcohol served at the resort is another major disappointment. It is all produced by a single company and tastes absolutely terrible—comparable to drinking paint thinner.
I would never return to this resort or Puerto Plata. It was, without a doubt, the worst vacation I’ve ever experienced.
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your comments with us. All your comments are constructive and will help us improve our services. We respect your opinion, but you must be aware that in all resorts with Vacation Clubs, there are some differences between the normal areas and the VIP areas to which the members have access. This is part of the attraction of being a VIP member. We would remark that the tour seller offer is optional, nobody is obliged to attend. Let us apologize for not exceeding your expectations in some aspects of your stay with us and thank you for your opinion. Best Regards, The Management
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Tropical and Cofresi combined is one larger resort sharing sane common amenities. Tropical is slightly newer and more modern than Cofresi beach palm resort and everything seem more updated. However these 2 combined resorts try to brand their amenities and services with too many levels and push their staff to ask for tips, the all inclusive experience is tarnished as such. 1. Maids intentionally take your towels out in the morning and do not clean the room until later in the day so you cannot take a shower in the morning…… we had to use beach towels repetitively. Despite constant reminder, mais does what she wants 2. Water sports : hard to take anything out to sea and again they want tips to use kayak and boogie boards…… 3. All pools and water access between 9 am-7 pm. It means no swimming after dark 4. Hot tubs: only at VIP beach areas and spa …. Not in more common areas like pools or easier access places 5. Need to discover on your own with their map and some guess work: can be good and bad …..but you can always pay a tip and have someone take you around but reception does not do that and no orientation at check in. 6. A lot of selling time shares and excursions throughout as timeshare sections have more modern amenities and better service and drinks 7. Tourista sickness: it’s a stomach cramp like your whole internal is turned upside down with twisting cramps…. You cannot move and the whole mid body tensed up with pain. Expect to loose a full 24 hours to recover 8. Rooms are basic with many broken furnishings and pillows are lumpy
Some positive 1. Varied food and theme night at restaurants 2. Nightly entertainment show , full productions with full band of entertainers 3. Lush grounds and flat ( Cofresi resort is hilly with many stairs. Not for families with young kids or physically challenged ) 4. Free one hour wifi included ( and more free if you go to PS suite or Ying Yang spa) 5. Free shuttle between resorts and timeshare places….
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Date of stay: March 2023Trip type: Travelled with family
Room Tip:1. Get a map and use free shuttle is required
2. Free one hour wifi daily or more at Yon Yang spa...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 25 Mar 2023
Dear Guest, Thank you for taking the time to share your comments with us. All your comments are very helpful to improve our services. We are grateful you specified the highlights of your trip, thank you! Let us apologize for not exceeding your expectations in some aspects of your stay with us. Best Regards, The Management
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My husband I stayed at the Lifestyle Tropical in the Dominican Republic from Mar 7-14-2023. It’s a huge wonderful place with really nice guests like ourselves and Nathalie from guest service took exceptional care of us. The day we arrived our room was on the 2nd floor of building 6 which was beautiful, newly renovated, overlooking the swimming pool and with views to the ocean but I had a sore leg so Nathalie went out of her way to find us a room on the ground floor in building 5 which had even better views than the first and was so much easier for me to walk to. Guest services work hard to ensure your stay is comfortable and you are happy. RCI/Lifestyle owners receive upgraded rooms and evening restaurant meals which Natalie took care. The food was exceptional. We loved the Blue Lagoon restaurant and Luz Maria took very good care of us. We sat by the balcony with direct views to the ocean. The coconut grouper was delicious and highly recommend the vegetarian pasta with Tiger shrimps as well. My husband enjoyed the superior Whisky as well with his beer. They have a shuttle bus to take you to the other facilities and restaurants. The Steak house and the BBQ restaurant were also exceptional. The BBQ is hidden during the day and opened for evening guests, tables on the sand beside the ocean. Super romantic and really tasty food!! The Steak house is the Brazilian style with several different cuts of meat coming to each table and you make up your own salad from a delicious salad bar with lots of variety. We loved the pools at the Tropical, they are clean, simple, and easy to swim in or swim up to the bar. The other guests staying at the Tropical were regulars, some owning a lot while others just visit a lot because of the great food, price and quality you receive. It’s not a 5 star because the beach is not the greatest, it is fairly clean but short and there are restrictions as to which beach are you can go to but all in all it’s a great place to visit. There is golf nearby by and tennis and daily activities as well as children’s swim area with activity center. I want to thank Nathalie!! so so much, from guest services for taking such good care of us and making our stay exceptional. And Andy guest services!! For getting some club soda, soup for my hubby and ensuring all was good!!, and the cleaning ladies Jacinta and Ceneyda for keeping our room so clean and ensuring we had bottled water each day!!
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Review collected in partnership with RCI
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 25 Mar 2023
Dear guest, Thank you for your kind review of The Tropical, its facilities, and its services. We are happy to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. We´ll share your lovely words and comments with our awesome Nathaly and the rest of the team!! Thank you so much on their behalf. ♥ Warm Regards, The Management
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This was probably the worst resorts I’ve been to in the DR. This was our first vacation with our 4.5 mo baby.
I will say don’t expect the room you are getting to look like the ones available online. Only 3 of the building have been renovated, the other rooms are beyond outdated. We ended up having to change rooms twice. Our mini bar in all 3 rooms only had 2 waters stocked which is not what is advertised.
Secondly the food is just kind of subpar, not a lot of options for picky eaters or kids. No condiments available as far I could tell. The alcoholic drinks are meh…no frozen blended drinks available. They were rather strong though if you like that. There are quite a few limitations based on your wristband colour.
This resort is not particularly accessible. There are plenty of ramps but they are very steep and to get to some areas you have to go up/down stairs. This made moving about with a stroller rather hard. The only way down to the beach was a bunch of stairs.
I would not call this a family friendly resort. They have 1 tiny area of a pool for kids and the lifeguards are very rude if you go in any of the other pools but won’t tell you why just that it’s “adults only”
Housekeeping staff are wonderful and will make up your room with little touches. Reception was decent to deal with when we had all the problems with our room.
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Date of stay: March 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 25 Mar 2023
Dear guest, We thank you for your feedback and for giving us your point of view about our property and services as it helps us to improve our standards. On behalf of the Management please accept our sincere apologies for any instance of inconvenience experienced during your stay with us. Respectfully yours, The Management Team
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You get what pay for. The tropical was not what we expected the room was very old fashion we barely had hot water working and we didn’t have a top comforter so we basically were sleeping sheets. The water you cannot drink but they make you brush your teeth and shower in it which was very confusing for me. According to the tour that we went on, the tropical is the oldest resort in the whole entire life style holiday property. The alcohol is not what you expect. will it get you drunk yes, but if you visit other parts of the resort you will get top shelf alcohol. You can only get top shelf alcohol if you become one of their VIP members which requires you to pay $30,000. The tropical forces you to tour the entire resort and the majority of it you cannot experience unless you are a vip member. we made a good time out of what we had but if I knew you had to pay for Wi-Fi and that the quality of alcohol was going to be what it was we would’ve spent money elsewhere. Not a bad place to go if you really are being cheap and want to save a lot of money but if you’re looking for a quality time at a nice resort outside the country choose somewhere else.
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Review collected in partnership with RCI
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management Team, General Manager at Lifestyle Tropical Beach Resort & Spa
Responded 17 Feb 2023
Dear Guest, Thank you for taking the time to share your comments with us. All your comments are very helpful to improve our services. The water is not drinkable, but you can brush your teeth and shower as long as you don´t swallow it. As simple as that. We really respect your opinion but you have to be aware that in all the resorts which have Vacation Clubs, there are settings some differences between standard services/areas and V.I.P. services/areas to which the members can access, and this is part of the attraction of being a V.I.P member. The tour offered by sellers from the Club is optional, nobody is obliged to attend, yes they push but you can refuse to go. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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The property consists of about 5 different resorts -all under the Lifestyle Holidays logo. we were told there was 1 hot tub located on the property but we never found it. They have several round pools that look like hot tubs but they are actually just pools.
The levels give you access to larger rooms or villas, additional beach, restaurants and even an ice cream shop. The membership levels starting from $30K to over $300K as I was told. But apparently you can "negotiate" that to a much lower level depending on the promotion they have on that day. The membership does not buy you anything. It just gives you price guaranty for 30 years during which you can book as many days as you wish at the four locations they have. If you buy into the program that day you will get elevated immediately to that particular level. Personally, I would not purchase anything without first reading the contract carefully though.
As for the particular level you will have, it is between the tour company and the resort. The one we had is black, which seems to be a basic VIP level.
Grand Rapids, Michigan47 contributions9 helpful votes
No sadly that stopped with COVID the field that was used is soon to be a new development
They don’t plan to consider the party area to the south of their real estate store, it is being completed as we speak
They did not have the “Dome Customer Appreciation Party either” sadly the recent events has caused a reduction in their buffet food quality both at the Casablanca and the Pearl too
I rated it overall a 3 star now, this was our tenth stay and most likely our last
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Are there any historical sites close to Lifestyle Tropical Beach Resort & Spa?
Many travellers enjoy visiting Fortaleza San Felipe (3.6 km), Casa Museo General Gregorio Luperón (4.5 km), and Logia Masónica Restauracion No. 11 (4.4 km).