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Cofresi Palm Beach & Spa Resort

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3,589 Reviews from our TripAdvisor Community

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Showing 3,047: English reviews
Oakland, California
Reviewed 30 December 2015

My cousin booked our stay, she found a deal online. The Resort was nice, just enough to keep us busy for our 5 day stay with excursions, beach, cabanas on the water, pools, great food, fun games, shows and classes offered by the staff at the resort. This was the perfect break from my everyday busy life. It wasn't too...

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Helpful?
Thank Laura R
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Laura R, We appreciate that you took your time to write this wonderful review, We are very happy to read that you had a great vacation and that you would recommend us to anyone. We will congratulate our staff for providing an excellent service. Hope to welcome you again in a near future! Sincerely, Cofresi Palm Beach & Spa...

Ontario, Canada
Reviewed 30 December 2015 via mobile

I am currently here at Cofresi Palm Beach Resort and Spa. I'm sitting at the top pool near the lobby as I write this review on Day 5 of my 7 days here. Our Air Transat flight from Toronto was smooth and on time. Beware of "Porters" at Puerto Plata airport grabbing your suitcase to take you to your bus....

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6Thank Jenny H
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Jenny, Please contact our Guest Service Office between 9:00am to 5:00pm. Sincerely, Cofresi Palm Beach & Spa team!

Reviewed 25 December 2015 via mobile

We normally stay at the Tropical but decided to give Cofresi a try. The hotel grounds were much larger but the resort was just as easy to navigate. Rooms were basic, nothing to complain about. If you want a Marriott quality room then stay in the presidential suites. They are gorgeous. We also still had access to the Tropical resort...

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6Thank MsHarper
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, Thank you for choose Cofresi Palm Beach & Spa Resort as your holidays destination, we appreciate that you took your valuable time to write this review and we will congratulate the animation team for the good service. Hope to have you back in a near future! Sincerely, Cofresi Palm Beach & Spa team!

Boston, Massachusetts
Reviewed 22 December 2015

There are some pros and cons to staying here. Cons: You're not a VIP, no matter what they tell you. VIP means that they are going to try and sell you into their vacation club. They started calling my room at 8:00am my first morning there. Then at 8:20am. I told them I was sleeping but they kept talking and...

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4Thank Kathleen W
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Kat, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review and your comments are taken very seriously, we will use it to improve our product. We hope to welcome you again in a near future! Sincerely, Cofresi Palm Beach & Spa team!

West Deptford
Reviewed 22 December 2015 via mobile

The Cofresi Palm resort was gorgeous, staff welcoming and gracious, amenities were plenty and Animation Team outstanding. We met many lovely people during our stay and look forward to returning to this gem in the future.

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2Thank Debra B
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Debra, We really appreciate that you took your time to write this comment, expressing your experience at Cofresi Palm Beach & Spa resort. We are really happy to know that you liked our facilities and we hope to have you back in a near future. Sincerely, Cofresi Palm Beach & Spa team!

San Francisco, California
Reviewed 21 December 2015

Cofresi is an average property. It's very big and has a lot of amenities and therefore looks very good on the surface. However, the service is terrible and if you are not a member, staying there can be very hard. Their golf cart/shuttle system is very inefficient and it takes ages to get anything done. That being said, the all...

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Helpful?
2Thank theprincessandqueen
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review. We take all comments as a constructive criticism and our management will take notes of your comments to evaluate how we can improve our services. Sincerely, Cofresi Palm Beach & Spa team!

Waldorf, Maryland
Reviewed 19 December 2015

We actually booked three rooms for nine nights at the Tropical but they placed us at the Presidential Suites (Dec. 8 - 17) I believe that was because we asked for connecting rooms. The rooms were above satisfactory and the resort exceeded our expectations. We ate alot at the Pearl located in Cofresi and totally fell in love with Willie...

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1Thank DONNA C
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Donna, Thank you for taking the time to share your experience with us, we will congratulate Willie from The Pearl for the excellent service. We hope to have you back in a near future! Sincerely, Cofresi Palm Beach & Spa Team

Toronto, Canada
Reviewed 17 December 2015

This review is for everyone like me who read a lot of nerve racking reviews after they had already booked their trip. *Too Long; Direct Route at bottom* I was extremely nervous in the days leading up to my trip because of reviews saying that "unless you are vip you aren't going to have a good time" and the beach...

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7Thank Nikifromtoronto
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Niki, We appreciate that you took your time to write this wonderful review, We are very happy to read that you had a great vacation and that you would recommend us to anyone. Hope to welcome you again in a near future! Sincerely,

Colorado Springs, Colorado
Reviewed 17 December 2015

We booked this trip through Groupon so the price was fantastic. The room was okay, we stayed in the older area and it was nice but the walls were paper thin. You could hear normal conversations on both sides. I emailed several times before we arrived to possibly upgrade the room. I never hear anything back, so I decided to...

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1Thank Jon H
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Jon H, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review. We hope to have you back in a future! Sincerely, Cofresi Palm Beach & Spa team!

toronto canada
Reviewed 15 December 2015

Nice hotel on the beach.You have to have strong legs for all the walking between the beach and restaurants,lots of very steep steps.Waiters in restaurants,all the stuff working very hard,never had to wait for table.La perla buffet was less crowded,but also had a bit less choice.Brazilian is a must,make sure you book it right away because its open only once...

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3Thank jhonnyroscoe
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, First of all we thank you, for taking your time to write this review, Your comments are taken very seriously, we will use it to improve our product and we looking forward to welcoming you once again in a near future. Sincerely, Cofresi Palm Beach & Spa Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 

Additional Information about Cofresi Palm Beach & Spa Resort

Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $145 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata
Hotel Style:
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Cofresi Palm Beach & Spa Resort staff and other travellers.
685 questions
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Washington DC, District of Columbia
Kempton, Pennsylvania

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Questions? Get answers from Cofresi Palm Beach & Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your in one of the hotels with warm water.”
wishuwerehere2017, 23 Apr 2017 | Read review
“the junior suite room because it gives a blue bracelet that gives acces to many areas.”
nicolei695, 21 Apr 2017 | Read review
“Upgrade if you need a very new and modern room. I was just fine with the old regular rooms.”
c0urtness, 21 Apr 2017 | Read review
“if you can take a junior suite you will have more access to some areas of the hptel”
mkalzate, 20 Apr 2017 | Read review
“Only less than a handful of the staff was pleasant. Everyone else seemed to be upset or bothered. After breakfast on day 2 I was told that I would be taken on a tour to see all the VIP areas. I told the gentleman that my daughter really wants to go to the beach. I was told he would take us. Come to find out it was a sales to of the whole resort to which ended up hours later with a sales manager being really aggressive with me that I needed to buy property. Hours later, no beach yet for my daughter and I could less about buying any property or VIP at this point with the sales managers attitude. After all of my experiences I will never return to this resort. ”
Cocovaca, 20 Apr 2017 | Read review
5 of 5