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Cofresi Palm Beach & Spa Resort

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3,599 Reviews from our TripAdvisor Community

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There are newer reviews for Cofresi Palm Beach & Spa Resort
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Showing 3,057: English reviews
Reviewed 25 January 2016 via mobile

The resort was exceptionally beautiful and clean! Definitely book the Jr. Suite vs a standard room. Everything this spread out so it gives the resort a non crowded feeling but it also makes it hard to find where to go hangout or party - great for getting your step count up though! The staff are all approachable and helpful. Just...

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Helpful?
1Thank Lesley R
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Lesley, First of all we thank you, for taking your valuable time to write this review, your comments are taken very seriously, we will use it to improve our product and we looking forward to welcoming you once again in a near future. Sincerely, Cofresi Palm Beach & Spa Team

New York
Reviewed 25 January 2016

I enjoyed being there. I had a great time until one of the sellers convinced me to attend to the famous meetings. I came back home with a debt of 10,000 dollars in my budget. I thought that this investment was the best. I regretted. I was given a certificate gift for two weeks vacation fully paid. I tried to...

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6Thank Josefina H
Reviewed 24 January 2016 via mobile

Reception wasn't friendly. The one bar was gross. Food was ok. Had to continually ask for towels for your room. No room service. Didn't restock bar. Wouldn't bother with nightly entertainment. Puerto Plata was great. Tour guide was very informative. Lots to do outside the resort. Had good welcome parties. Met some great people from Canada there. Good party resort....

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1Thank Yldcat
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, Thank you for having chosen Cofresi Palm Beach and Spa Resort to spend your holidays. We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your time to write this review and your comments are taken very seriously, we will use it to improve our product. We hope to welcome you...

Kingston, Canada
Reviewed 24 January 2016

I'll give you the TL/DR here instead of at the bottom to save you scrolling. "Had a great time with friends. Upgrade to Junior Suite or forget it. Food is good. Staff is not helpful. Resort is generally run down. Stupid class system with bracelets. This is a timeshare resort. You can do better." Ok so here's the long version...

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4Thank Richard C
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Richard, We appreciate that you took the time to express your experience in this review. We are deeply sorry that we did not meet your expectations, we wish to assure you that we take any comments as a constructive criticism and our management will take note of your comments to evaluate how we can improve our services. We hope...

Toronto, Canada
Reviewed 24 January 2016

We just got back from the Cofresi yesterday. I had read many of the reviews before going to the Cofresi, and was a little nervous as we had a group of 20 people going. I will break down our experience in comparison to prior reviews; The staff - VERY good by the wait staff in the restaurants, and entertainment directors...

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6Thank Byron K
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Byron K, We really appreciate that you take your time to share your experience with us. We hope to be able to host you again in the near future. Your sincerely, Cofresi Palm Beach & Spa Team!

Saratoga Springs, New York
Reviewed 24 January 2016 via mobile

I stayed in the royal suites with my family March of 2014 and we had an amazing time. We got the room by trading a week with our timeshare. We got tricked into the whole timeshare buying scheme and ended up buying 25 weeks. The whole time we were there we were treated great, good food, good beaches, etc. I...

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2Thank missy m
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Missy M, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your valuable time to write this review. Your comments are taken very seriously, our management will take notes of your comments to evaluate how we can improve our services. Best regards, Cofresi Palm Beach & Spa Team!

Amherstview, Canada
Reviewed 22 January 2016

This resort is large so never felt crowded. Fun night time beach party with entertainment, great VIP dinner and show that you are shuttled to and a thank you dinner at the resort that was very nice. Ocean was wavy but the kids had a blast boogie boarding.

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4Thank Kiley K
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Kiley K, We really appreciate that you take your time to share your experience with us. We hope to be able to host you again in the near future. Your sincerely, Cofresi Palm Beach & Spa Team

Finksburg, Maryland
Reviewed 18 January 2016

We stayed at Cofresi from 11/28-12/05. I was hesitant to book because of the mixed reviews, but I thought that it couldn't be that bad and the photos looked amazing. I was wrong. Our trip was so bad, we tried to change to a different hotel on day 3 but were unable to find one. We will never be back....

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5Thank Amanda R
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Amanda R, We appreciate that you took the time to express your experience in this review. We are deeply sorry that your experience was not as good as you had expected and that you were not completely satisfied with our service. We wish to assure you that we take any comments as a constructive criticism and our management will...

Reviewed 17 January 2016

I've been 8 times to DR and this is the first time I stayed in a hotel in Puerto Plata. I booked 3 rooms to take my in-laws and my sister. Overall experience was below average and not worth the investment. I would only recommend this hotel if you're staying with friends not taking your family. I wouldn't go back...

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6Thank Rani H
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Rani H, Thank you for taking your time to share your experiences with us. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities. We would like to apologize for any inconveniences that you...

Reviewed 16 January 2016

I have worked on cruise ships for 15 years and NEVER contracted food poisoning or Gastro. I take percautions, and sanitize etc... Here my whole party did caught it! Room was rough No water Pressure No Hot water No AC control Bizarre Wrist Band System Food Was OK until I was poisoned Stairs and Stairs and Stairs, If You have...

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10Thank Madmad6767
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, We are really sorry that we did not meet your expectations, anyhow we appreciate that you took your valuable time to write this review. Your comments are taken very seriously, our management will take notes of your comments to evaluate how we can improve our services. Best regards, The Management

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 

Additional Information about Cofresi Palm Beach & Spa Resort

Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $147 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Cofresi Palm Beach & Spa Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata
Hotel Style:
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Cofresi Palm Beach & Spa Resort staff and other travellers.
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Washington DC, District of Columbia
Kempton, Pennsylvania

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest an Ocean Suite as the suites do not have the Oceanview. There is a strong sewage smell everywhere but near the ocean. ”
stacyb355, 27 Apr 2017 | Read review
“Make sure your in one of the hotels with warm water.”
wishuwerehere2017, 23 Apr 2017 | Read review
“the junior suite room because it gives a blue bracelet that gives acces to many areas.”
nicolei695, 21 Apr 2017 | Read review
“Upgrade if you need a very new and modern room. I was just fine with the old regular rooms.”
c0urtness, 21 Apr 2017 | Read review
“if you can take a junior suite you will have more access to some areas of the hptel”
mkalzate, 20 Apr 2017 | Read review
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