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ClubHotel Riu Merengue

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5,122 Reviews from our TripAdvisor Community

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Showing 4,195: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

Long review alert - we were so confused by all the reviews before we went and we were struggling to find one with detailed information so here goes. First of all, as mentioend before Merengue consists of two parts, the Gardens and the Village (former Riu Mambo). Nobody in the travel agency made us aware, as officially this is supposed...

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5Thank Lenka S
Solihull, United Kingdom
Reviewed 2 days ago NEWvia mobile

I haven't added a review for a while now but felt the need to with this hotel. Firstly we have travelled the world staying in many grades of hotel from 1* to 5*. This hotel is a 3* at best and probably the worst RIU we have stopped in. Secondly we did not see any rats anywhere but we did...

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Thank GDM_68
Ottawa, Canada
Reviewed 3 days ago NEW

How this place is rated a 4.5 star and has a 4 star rating on Tripadvisor is beyond me. It is a 3 star at most and I'm feeling generous. Pros: Check in was quick, grounds were tidy but dated, Food was ok but far from great, staff was friendly and polite (except the maid who stole our belongings) Bachata...

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1Thank Dguy12
tyne and wear
Reviewed 3 days ago NEW

Just returned from a two week stay at the merengue garden hotel and I have to say we were pleastley suprised. After reading the reviews on this hotel we didn't know what to expect. The staff are very friendly,the grounds and public areas are immaculate, Food was good always plenty of choice,room was very clean but I will agree with...

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1Thank baysy
Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEWvia mobile

These my true feelings about this hotel, we booked this hotel before looking at the reviews on trip advisor and to be honest we panicked a bit thinking "what have we done" because some of the reviews were pretty grim, we decided to just go and see how it goes, first impressions were good and we found ourselves discussing how...

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Thank newcastle1960
Montreal, Quebec, Canada
Reviewed 3 days ago NEW

I was reading a few reviews before leaving and people have no IDEA what their talking about when it comes to this resort. If you want a Luxury Resort then book a trip to Punta cana or Riviera Maya and GO PAY $3000 a couple and go complain there. This resort is a little outdated but clean and very tropical....

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2Thank Sandro N
Reviewed 4 days ago NEW

I just got back from a 2 week stay at Merengue. The negative reviews on here make it seam like some sort of rat infested cesspit! Let me tell you, I didn't see any rats, cockroaches or scorpions. Let me break it down real quick. The food was fantastic, lots of variety, pastas, chicken dishes, fish, beef, fruit, salads, breads,...

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8Thank Michael T
Reviewed 5 days ago NEWvia mobile

There's lots of mixed reviews here. Hopefully this will help. This is not a 5* resort. I wouldn't expect perfection. The resort comes with only a couple of frustrations that aren't even worth mentioning... but... It's clean, everything works, staff is amazing... Willing to help if there's something you need. Entertainment wise, it's never boring. Food is very good. Loved...

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5Thank Radek K
Reviewed 5 days ago NEWvia mobile

Stayed at Merengue hotel for 2 weeks from 29th Jan - 12th Feb and very disappointed. The best thing was the flight on The Dreamliner. Will put it in basic terms, CHECK IN Very quick ROOM Very dated, smell of damp everytime we walked in, clothes in wardrobe were damp after 2 days, fridge leaked for 2 weeks, no tea/coffee...

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Thank Deborah W
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Truro, Canada
Reviewed 5 days ago NEW

I had stayed at this hotel 3 years ago and enjoyed my time. That trip I had actually stayed in the Merengue Village (which is the overflow section when the Merengue Garden fills up). This trip I was given a room in the Garden which is much nicer. I really enjoy this resort. Where it's a 3 in 1 you...

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3Thank Lisa J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Merengue

Address: Bahia de Maimon, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $138 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 1007
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
Hotel Style:
#2 Best Value Hotel in Puerto Plata
#5 Spa Hotel in Puerto Plata
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Merengue staff and other travellers.
363 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Want a good room? Pick a different resort.”
 of 5 bubbles Dguy12, 19 Feb 2017 | Read review
“Book a room in the Village section. The Steak House is the best restaurant.”
 of 5 bubbles SandroN521, 19 Feb 2017 | Read review
“If you wish to have a quiet room, it's best to ask for a room away from the main pools and entertainment sections.”
 of 5 bubbles 706robertl, 17 Feb 2017 | Read review
“avoid building 26”
 of 5 bubbles marinelady, 17 Feb 2017 | Read review
“some rooms where clean some were not, if you dont mind cockroaches in your room then go for it.”
 of 5 bubbles jakethereel, 16 Feb 2017 | Read review
5 of 5