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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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669 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Providence, Rhode Island
Reviewed yesterday NEW

I chose Sunscape based off the reviews. I expected more, but in the end you get what you pay for. I was impressed with the speed of the check in, but we were never given the welcome drinks. Our reservation was for the Sun Club, King bed, not on the first floor. The bellhop took us to a room on...

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1Thank hdmg8587
Reviewed yesterday NEW

I spent 5 days back in November, i went to celebrate my birthday with my friends, it was actually my 4th visit to the resort since they opened. These people are amazing. they make you feel very welcome, every single employee is amazing, they know what costumer service means, everyone is helpful, from check in to restaurant to entertainment team,...

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1Thank Argelis J
Burlington
Reviewed yesterday NEW

THE ROOM: We had a ground floor room as requested (travelling with an infant in a stroller), which was great considering there are no elevators. Our room was initially missing the crib requested, but within an hour they had the crib set-up and we were very happy (the crib was large, sturdy and clean). The maid service was great. The...

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2Thank D S
Andover
Reviewed 2 days ago NEW

The place is clean, neat and fun. Everything was nice, except the weather a couple of days. The staff was exceptionally friendly. The water sports staff were great. We booked through Unlimited Vacations, and all was good, from making reservations, to airlines, ride to and from the airport.. Not particularly fancy ir elegant, but very nice..

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1Thank kristenjeanw
Newfoundland
Reviewed 3 days ago NEW

We arrived on a Sunday late afternoon and the checkout was swift and informative. We had an early rise that day and it was so nice to sit in the lobby bar and have a cold drink and a bite to eat and unwind. We were assigned a room in Building 10 and later that evening I realized it was...

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6Thank islandcove
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear islandcove, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent holiday and providing us with your review. We are delighted to confirm that you found our grounds to be beautiful, and were highly satisfied with our restaurants. and the exceptional service you received from our friendly staff. We appreciate your feedback and look forward to...

Halifax, Canada
Reviewed 3 days ago NEW

We stayed from Nov 26 until Dec 3, 2016. This is the first time we travelled south in the winter (we normally go in April). We had previously stayed at this resort in 2014 when it was Barceló Puerto Plata and I can assure you that the upgrades that have been done are night and day compared to 2 years...

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4Thank Kayla N
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Kayla N, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are delighted to confirm that you were satisfied with our services. Once again, we thank...

Guadalajara, Mexico
Reviewed 3 days ago NEWvia mobile

Had fun at the spuma party at the pool. Great show: Sunscape Spectacular. Good lucking dancers. Great DJ's. Nice beach. Food and drinks near the beach. Nice rooms. Comfortable beds. Close parking. I paid $85 per night. Only stayed one night. From saturday to sunday. Made a walk in check in and had no problem. Love the christmas decoration

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Helpful?
Thank Luis R
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Luis R, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you back soon. Warm...

Reviewed 4 days ago NEWvia mobile

Came here on a 5 day vacation with my friend. People were very nice and the food was surprisingly very good for an all-inclusive hotel. I would definitely make another trip out to sunscape in puerto plata. Thanks guys for a great time!!

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2Thank James K
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear James K, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for taking the time for writing this review and are happy to learn that we could meet your expectations. We look forward to serving you again very soon. Warm Regards. Gregoria Castaños eConcierge & Social Media Coordinator Playa Dorada Puerto...

Sayville, New York
Reviewed 5 days ago NEW

A very relaxed happy experience. No pressure and very accommodating. The cost was competitive the quality extremely first class. I especially loved staying at the Sun Club. I've been to many resorts in the Dominican Republic and so far this was my best experience. I definitely got the sense it was their desire to truly provide a great vacation.

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4Thank danielgarbarino
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear danielgarbarino, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation, and the Sun Club. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. It's good to know you liked the hotel and services. We appreciate your feedback and look forward to welcoming you...

Reviewed 6 days ago NEWvia mobile

Great great management. Upon arriving with my family we had some complications checking in. Once Jhonathon, head of operations, got involved everything was resolved in a timely manner. Thanks to him the experience quickly changed from frustration to bring thankful that he went above and beyond. Way to go Jhonathon.

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1Thank Monica M
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Monica M, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let know to Mr. Johonatan about your compliments. It's good to know you liked the hotel and services, thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $149 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Travelocity and BookIt.com so you can book your Sunscape Puerto Plata Dominican Republic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Best Value Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travellers.
224 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Sun Club package. Do not get a room on the first floor”
 of 5 bubbles hdmg8587, 7 Dec 2016 | Read review
“Building 11 is most central.”
 of 5 bubbles 438daryls, 7 Dec 2016 | Read review
“Building 11 is close to everything!”
 of 5 bubbles kaylan734, 5 Dec 2016 | Read review
“Check out the SunClub. I loved that.”
 of 5 bubbles danielgarbarino, 3 Dec 2016 | Read review
“This is a small resort so nothing is really far. Try to get a pool view if you don'y mind the noise.”
 of 5 bubbles jocer408, 2 Dec 2016 | Read review
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