Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
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Emotions All Inclusive Puerto Plata, Ascend Hotel Collection

Section adultes seulement.
Traveller (3995)
Adult Pool Bar at the Emotions by Hodelpa Playa Dorada
Dining (300)
Guest room bath
Room & Suite (220)

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Avg. AU$552 /night, 2/13 - 2/14
AU$670
per night
AU$536
per night
AU$401
per night

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About

#6 of 45 hotels in Puerto Plata
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Sleep Quality

Looking for a place to stay in Puerto Plata? Then look no further than Emotions by Hodelpa Playa Dorada, a romantic hotel that brings the best of Puerto Plata to your doorstep.

Emotions by Hodelpa Playa Dorada offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Travellers looking to enjoy some poutine can head to Le Petit Francois. Otherwise, you may want to check out a seafood restaurant such as Le Petit Francois, Ristorante Passatore, or Big Lee's Beach Bar.

Puerto Plata is also home to Carmen Factory Gift Shop, a popular history museum that is not too far from Emotions by Hodelpa Playa Dorada.

We’re sure you’ll enjoy your stay at Emotions by Hodelpa Playa Dorada as you experience everything Puerto Plata has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Casino and Gambling
Babysitting
Wifi
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish

Location

Calle Principal Playa Dorada, Puerto Plata 57000 Dominican Republic
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
La Union Airport
8 km•
See all flights
Santiago Municipal Airport
40.8 km•
See all flights
4.5
4.5 of 5 bubbles4,042 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Set in a prime location, the Emotions All Inclusive Puerto Plata, Ascend Hotel Collection, garners mixed reviews from guests. Many commend the hotel for its vibrant atmosphere and nightly entertainment, and the staff often receives accolades for their friendliness. While the picturesque setting near beaches and attractions is a highlight for numerous travelers, some express concerns about the value, citing additional charges and unmet service expectations. Room experiences seem to vary, with comfort being praised but maintenance and cleanliness occasionally called into question. Moreover, while the resort's amenities like the beach and activities are popular, issues with towels have been noted.
Location
Convenient
Atmosphere
Lively
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
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Caenba wrote a review Sept 2023
4.0 of 5 bubbles
Comfortable hotel where everything is close. The beach is good and they clean it every day. As a suggestion, place more umbrellas closer to the water. The hotel's Wi-Fi is good because it reaches all the way to the beach. The number of pools is correct, there are also rooms with the option of a private pool and an adults-only area. An unfavorable point is that it does not have a bar in the beach area, the one there is is only for club members, if you want to have a drink you must go to the pool bar. We didn't see any lifeguards and I think it would be convenient for the hotel to have one.
The room is a good size, we would have liked to have a table with a couple of chairs, very comfortable beds and pillows, a proper bathroom and a television with enough channels. They must maintain and clean the air conditioning since it gives off a musty smell.
The buffet is varied although they have the same thing almost every day. It's not high quality but it's not bad either. We didn't like the desserts and juices at all because they are not natural and have a very artificial flavor.
The restaurants at night are always full and if you want to go with children it must be before 9pm, since they are not allowed at later times. The young woman at reservations usually does her best to find a table for guests and look for alternatives.
We want to make a special mention for Willy, somelier-waiter at the Oak restaurant, who showed great knowledge about wines-cavas-champagne, he was polite, attentive, friendly and a great etcetera of good qualities that are difficult to find in personnel in the service sector today. in day.
It should be noted that the vast majority of employees are pleasant and attentive to guests.
In conclusion, it is a good option for its quality-price ratio. We will be back.
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Google
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odyssey11982417845 wrote a review Mar 2024
Orleans, Canada
+1
5.0 of 5 bubbles
I had the Junior suite with jacuzzi in the room in adults only section. Great service everywhere and friendly staff. Rooms are cleaned very well, even at the beach bathroom are cleaned on a regular basis. I had an issue with getting beach towels replaced as in adult section you exchange in room only but when I went to front desk they brought me beach towel in about 10 min I was impressed. You have an issue they help you right away. The staff is very nice. What is nice also you can pay for late checkout if your is available, just call front desk the same day you leave and they will let you know. I had a late flight so it was nice to stay in room longer and take a shower just before leaving.

My only negative comment is in the adult section only people who pay for building 12 and 13 have access to adult pool (orange towel) but regular guests (blue towel) sneak in and staff do not come by to tell often them they are not allowed. There was at one pint 2children that were in pool. I payed more for adult section so it would be nice to have more staff to come and check more often as last weekend half of the guests had blue towels in adult pool, just not fair for people who paid more and have no place to use the long chairs.

Thank you Emotions. I have a really nice stay and did not want to leave :-)
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Get your beach longe chair early as it can get busy on the days cruise ships visit the resort
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 8 Mar 2024
Hello Mrs. Odyssey We greatly appreciate your choice for your vacation at our beautiful Emotions by Hodelpa Puerto Plata hotel in the north of our beautiful island. Thank you very much again because taking the time to highlight our work greatly honors us and helps us improve every day, in our case your happiness is in your hands when you return. we hope to see you soon , Sincerely , Waldy Rosario Guest Service Agent
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Michael P wrote a review 2 Feb
+1
5.0 of 5 bubbles
Room
We had a 2 bedroom suite on the third floor of building 17. Both bedrooms were spacious with private bathrooms. The balcony overlooked the ocean. Building 17 was the closest to the Elite private pool and cabanas. I'd say the location was probably the best on the resort. Our microwave was missing, and the kitchen faucet was loose, but we didn't care since Emotions is an all-inclusive resort, there was not much need for either. It was nicely air conditioned with separate controls for each bedroom and the living area.

Beach
The beach was very clean. The ocean is so clear and the breakers only about knee-high. One can walk left or right from the resort for a long way. To the right, there is a coral reef that can be explored with snorkel equipment, and we saw many fish. Snorkel equipment can be bought for about $25. There is a snack bar with burgers, French fries, fried chicken, pizza, salad and drinks right on the beach. The passion fruit mojitos are terrific.

Food
There is a wide variety of great food available at the Ergo buffet every day. Dinner is available at the buffet or you can book a reservation at one of the on-resort restaurants. There is a great little coffee shop with made-to-order coffee drinks and deserts too. Room service is available 24 hours a day.

Elite Collection
We had the Elite Collection package, which provided access to some special areas, like the beach pool. This pool has its own deck with umbrellas, beach chairs, cabanas, private bath room, and bar. We greatly enjoyed this area. Elite status also provides access to the Opus bar, where top-shelf liquor was included, and the Amora gourmet restaurant and lounge.

Safety
Emotions is in a community of resorts in Playa Dorada. The community had a gate at the entrance to the whole area. Because of that, the whole area seemed safe, and we left our belonging at the Elite pool for hours with no issues. There were vendors on the beach, but it appears that they have to have a permit, so there were only a few, so we weren't bombarded by people trying to sell us stuff.
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Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Make restaurant reservations through the concierge as the app is clunky.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alba Sánchez, Atención al cliente/recepción at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 1 week ago
Hello Mr. G1543XPMichaelp Thank you very much for choosing Emotions by Hodelpa Puerto Plata in the north of our beautiful island for your well-deserved vacation. We appreciate in every way that you have valued us because your reviews help us to be better every day. Once again, thank you for taking your valuable time to leave us your rating. Best regards, Rosa Maria Vasquez Customer Service Manager.
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Maryse N wrote a review Mar 2024
Laval, Canada
3.0 of 5 bubbles
2 week stay in March 2024.
The most: small, very clean resort. Beautiful beach and bay, rarely seaweed. We had a room with a swim-out (clean and modern, but small - not much storage - the air conditioning worked well but as it is aimed at the beds it is difficult to manage at night - good pressure in the shower and always hot water). Very good Italian restaurant with wonderful personalized service, especially thanks to Justino. Too bad it’s the only good restaurant.
Cons: service: only 2 bars during the day: one on the beach and one next to the central swimming pool. You often have to wait 10-15 minutes to get a drink, because there is no server. If we have a glass of wine, at the table, they only add 2 sips,
Only 3 restaurants: a Dominican (nothing good for us) - a Mexican (good but lousy service - wait of an hour between the starter and the main course). Italian is wonderful, but going there 7 times in 2 weeks becomes redundant.
The buffet is OK but almost always the same. They wait until the dishes are empty to fill them. The snack on the beach is always, always, always the same: we help ourselves to hamburgers and hot dogs which sit for hours on the dishes when they are not empty - frozen pizza - a little lettuce - bones of chicken cooked hard, with rarely meat afterwards. So you won't die of hunger, but except in Italian (and Mexican restaurants without service), you won't have any pleasure in eating.

So it depends on what matters to you. Lots of Quebecers we met seemed to appreciate the resort, but we found that it wasn't worth more than a 3.5*. If you want to go to this resort, get a swim-out room. This is a must because the central swimming pool is noisy, full of children and it is very hot. The Adult section pool is barely larger than our swim-out pool for 4 rooms, although there are around 90 people. The chairs on the beach don't have umbrellas, so they are tightly packed under the trees. You have to shoot one yourself in the sun.

A plus is Rosa Vasquez from customer service, who helped with our room change after foul odors appeared there, probably due to a dead rodent in the ceiling. The front desk employees are not friendly. They don't answer calls and if a Spaniard comes, they only have it for themselves. They stop talking to us to chat with the Spanish and other employees.
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Google
Date of stay: March 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trevor W wrote a review Apr 2024
1.0 of 5 bubbles
I'm going to start by saying calling this an "all Inclusive" resort is quite a reach. Almost everything standard at every other all inclusive was +++ here. Want a Pina colada? $4 USD. Burger at the on-resort ale house? $10 USD. Beer other than Presidente? Additional charge.

State of our room: Upon arriving at our room, we quickly discovered two lights were not functioning, two outlets didn't work, both drawers in the nightstands had no bottoms, the showerhead was completely broken, snapped off at the handle(which was not fixed until the next afternoon), no remote for the TV. Right off the bat my wife and I looked at each other and questioned how often the rooms were maintained.

Food: Mediocre at best. I get it, it's an "all-inclusive"(see first sentence) so the buffet style restaurant so we expected it to have its ups and downs over the course of a week. But this was terrible, all four of us at one point or another became sick from the food and each from a different thing. Most of the meat was completely undercooked. The saving grace for us was the pizza and French fries. The Mexican restaurant on resort was also really nice, probably the best food there. Great atmosphere there.

Bars/Drinks: As mentioned, alot of drinks were +. There were no blenders at either of the two bars so getting a proper margarita/daquiri/dirty monkey or anything frozen was impossible. Bartenders were friendly enough, just not alot of variety

Housekeeping: Aside from being inconsistent in their arrivals(One day 7:45 am, next day not at all, day after 2:00pm), they did a wonderful job and were always friendly.

Pools were alright, fairly clean for the most part. They did water aerobic stuff twice a day with some funky music and the people leading the exercises were friendly and enthusiastic and seemed to enjoy leading the figurative charge. Pool area just got too loud more often than not, just in the sense of the music probably because it was a courtyard style, so the sound echoed through everywhere. Beach access was easy, and they were kept clean of kelp/seaweed. Strong undertow though, be careful!

If you're really budgeting and don't have any expectations then this resort is probably for you. If you've been to other all inclusive, I wouldn't recommend this because it was a massive step down from most in terms of quality and what you get from it. But due to the state of the room, the lack of true all-inclusiveness I don't think this will be a resort we return to.
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Date of stay: April 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hodelpa Hotels, Dueño at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 25 Apr 2024
Hello Mr. TrevorwJ9562sr Thank you very much for choosing our Emotions by Hodelpa Playa Dorada hotel during your vacation on the north coast of our beautiful island. We are grateful for the fact that you have written to us, because your comments allow us to know about your experience and help us to be better every day. We are sorry that your stay was not like you expected. We trust that you will give us the opportunity to stay with us again to achieve your total satisfaction. Once again, thank you for your comment. Sincerely , Rosa Vasquez Guest Service Manager
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Gary W wrote a review Jan 2025
3.0 of 5 bubbles
This hotel is short staffed in all areas, such as the buffet. waiting for coffee or getting clean glasses takes for ever. Then when you get a so called clean glass or cup it still has lipstick on it for the last user. What baffles me is they don't check them before putting it on the table for you.

The pool bar and the beach bar sometimes only has one person working it and the lines are crazy.

No self serve water stations, you will have to line up in the crazy lines.

Public washrooms run out of toilet paper, hand towels and soap. Stall doors are broken, both at the beach and at the pool. Again not enough staff to deal with the issues.

The interior of the rooms have all been updates and looks great. the exterior of the building are in an extreme need of repair.

The beach is clean but still has cups and items from the day before still at 10am. Again due to lack of staff. They provide cans for the smokers so they don't have to leave their butts everywhere in the sand which is great. and I see most smokers returning the cans to the holder they made for them when not in use. Awesome!!

For the price I think this hotel is good, but if it rains there isn't enough spots to stay dry. We were there during that major rain that flooded everything and they did everything to contain the water but there was just too much rain. Good job!! but you need places for people to go so they can stay dry.
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Date of stay: December 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: The pool is extremely cold even on the hottest of days. we had 14 days and never got warm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alba Sánchez, Atención al cliente/recepción at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 6 Jan 2025
Hello Mrs. Garyw Thank you very much for choosing our Emotions by Hodelpa Playa Dorada hotel during your vacation on the north coast of our beautiful island. We appreciate that you have written to us, because your comments allow us to know your experience and help us to be better every day. We are so sorry that the service has not been to your complete satisfaction and with concrete actions. We immediately received your communication, we met with our team and held a meeting to analyze everything you told us, since we take the opinions of our guests very seriously. We trust that you will give us the opportunity to stay with us again to achieve your total satisfaction. Once again, thank you for your comment. Best regards, Rosa Vasquez Customer Service Manager.
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susan wrote a review Apr 2024
Toronto, Canada
4.0 of 5 bubbles
This resort is in an excellent location, not far from the airport, on a beautiful beach and among mature gardens and trees. We stayed in the adult area where guests from two buildings share a quiet pool where music plays softly at the bar. It is a lovely place to relax and read and swim, usually. Unfortunately some adults act like teenagers at times and security must be called. At the main pool there is lots of activity, noise and space for those who wish to participate and party. There are no washrooms at the adult pool so most people go to their room when nature calls. Elevators are available, however the one in our building had the switch broken off and everyone had to walk to the second floor to ascend to floors 3 and 4. Floors are very slippery when wet in rooms, washrooms and some walkways. Smoking is allowed everywhere outdoors but many smokers are respectful of nonsmokers. We all did enjoy the meals and the rooms and had the attention of a helpful Hodelpa employee, Perla Cruz, who gave us advice and assistance on how to make this resort work for us.
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Date of stay: April 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hodelpa Hotels, Propietario at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 22 Apr 2024
Hello Mr. Alder Thank you very much for choosing our Emotions by Hodelpa Playa Dorada hotel during your vacation on the north coast of our beautiful island. We are grateful for the fact that you have written to us, because your comments allow us to know about your experience and help us to be better every day. How happy we are that Perla Cruz gave you a great service and helpful time , we wil of course let her know this she will be very happy about it. We trust that you will give us the opportunity to meet with us again to achieve your total satisfaction. Once again, thank you for your comment. Kind regards, Waldy Rosario Guest Service Agent.
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Juan Antonio wrote a review Aug 2023
Cordoba, Spain
+1
5.0 of 5 bubbles
Magnificent resort where everything is taken care of in detail. From the moment you walk through the door you feel special and cared for.

Starting with the room, which was wonderful and with stunning views of Playa Dorada.

The different pools are very well maintained and clean, as well as the beach area, which can be considered heavenly.

I was very impressed by the decoration of the different rooms and restaurants of the hotel, each of them with its own personality, making you feel in a different place when you enter each one of them.

The facilities and gardens are very well maintained.

The food, both in the buffet restaurant and in the different theme restaurants, is of very good quality, everything is delicious, both the local dishes and the international cuisine. I highlight the Spanish dinner in which we felt like we were in our own country.

Dinner on the beach... an unforgettable experience.

They have a wide variety of drinks and cocktails, always very cold and prepared instantly.

Good number of activities so that you never get bored in the hotel and a sensational entertainment team. The foam party at the main pool was super fun.

The hotel team goes out of its way to make the client feel comfortable at all times and enjoy the experience, highlighting the friendliness and good treatment of Mrs. Carmen, Mr. Pablo, Juana, Alba and Junior, always with a smile and concerned because everything was great.

In short, an unbeatable place to which I will surely return.
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Google
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susie wrote a review Nov 2024
3.0 of 5 bubbles
This is what I experienced . . Staff was very accommodating for local clientele . While writing this comment, I kindly asked for a refill , it’s been 20 minutes waiting for a refill of my coffee And a local came to sit at the next table and miraculously coffee was served.!
Beach towels were not readily available usually waiting until after 4 PM for clean towels.
No hair dryer in the room the attachment was on the wall without a hairdryer.

I do give credit for entertainment. They always try to get everyone involved and there was variety..

We have been here before wanted to give them the 2nd chance.. there will not be a next time .
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alba Sánchez, Atención al cliente/recepción at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Responded 16 Nov 2024
Hello Mrs. Suciec, Thank you very much for choosing our Emotions by Hodelpa Playa Dorada hotel during your vacation on the north coast of our beautiful island. We appreciate that you have written to us, because your comments allow us to know your experience and help us to be better every day. How sorry we are that the service was not to your total satisfaction and with concrete actions. We immediately received your communication, met with our team and held a meeting to analyze everything you asked us, since we take our guests' opinions very seriously. We trust that you will give us the opportunity to stay with us again to achieve your complete satisfaction. Once again, thank you for your comment. Kind regards, Rosa Vásquez Customer Service Manager.
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Claudline wrote a review Jan 2024
Cowansville, Canada
+1
4.0 of 5 bubbles
We stayed for 1 week in January at Emotions.
I was very afraid of being disappointed with all the negative reviews I had read before leaving.
But it was a very nice vacation and no disappointment.
First of all we were in block #18 near the sea with a swim-out, the pool area was lined with plants and trees so very intimate.
The site is very clean, every day several employees work hard to clean everything on the site. I have never seen any leftover dishes on the floor or other waste.
It's a small site, you can quickly get around it.
The rooms are correct without more or less. The towels were changed every day and the fridge stocked daily too.
Points that could be improved, there could be more umbrellas on the beach since there is little shade and there is no beverage service at the beach or pool. You have to go to the bar.
There is a pool bar and one on the beach.
We ate very well, I always found something diverse. There is a pasta bar and grill in addition to the buffet.
We tried the a la carte Mexican restaurant yumm!! The coffees at the little café are excellent as well as the iced coffees also free.
There is a wine bar if you want to buy some and the prices are affordable around 20us a bottle of white wine. I found the free wine acceptable.
If you want to leave the hotel, a 5-minute walk away you will find the Petit François restaurant. There are many Quebecers living nearby and you can taste a very good poutine and mojito. On Tuesday there are draws in the afternoon, the atmosphere was fun.
The Mykasa sushi restaurant is also a few minutes' walk away but towards the golf course, a real delight!!
I am very satisfied with this hotel overall and I would recommend it at a fair price (We paid 1600 with swim out) 😉
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Date of stay: January 2024Trip type: Travelled with friends
Room Tip: En plus de l'argent américain apportez des pesos, ils sont apprécié par les locaux surtout...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie V asked a question Sept 2024
Regina, Canada
What type of coffee maker is in the rooms
Answer from Darlene K
toronto1 helpful vote
I saw your post and hope you have already travelled and can answer your question as I would like to know as well. I am leaving March 2025
LLM asked a question Aug 2024
Saskatchewan89 contributions59 helpful votes
Is the ocean swimmable there in January - or too wavy most days? Is it clear
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Michael P wrote a tip 2 Feb
5 contributions
5.0 of 5 bubbles
"Make restaurant reservations through the concierge as the app is clunky."
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William H wrote a tip Jan 2025
Welland, Canada12 contributions18 helpful votes
4.0 of 5 bubbles
"Be prepared for the local people on weekends when the pool is at a premium."
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Guide00267591594 wrote a tip Jan 2025
New Germany, Canada14 contributions
5.0 of 5 bubbles
"Adult section was nice, no problem getting drinks at pool bar, left you clean beach towels in room daily. Plus, left alcohol in the room. "
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John W wrote a tip Jan 2025
Aylmer, Canada15 contributions
3.0 of 5 bubbles
"Day passes from the cruise ships is a noticeable problem."
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Kim B wrote a tip Jan 2025
Newcastle, Canada14 contributions9 helpful votes
3.0 of 5 bubbles
"Avoid Puerto Plata and go to Punta Cana"
Read full review
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PRICE RANGE
AU$291 - AU$454 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
425
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EMOTIONS ALL INCLUSIVE PUERTO PLATA, ASCEND HOTEL COLLECTION (AU$291) - 2025 Prices & Reviews (Dominican Republic) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Emotions All Inclusive Puerto Plata, Ascend Hotel Collection
Which popular attractions are close to Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Nearby attractions include Playa Dorada (0.5 km), Barrels to Bottles Liquor Store & Pub (0.3 km), and Centro Ecuestre Ammann (1.1 km).
What are some of the property amenities at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Conveniently located restaurants include Le Petit Francois, Ristorante Passatore, and Green Jack Restaurant.
Are there opportunities to exercise at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Emotions All Inclusive Puerto Plata, Ascend Hotel Collection have airport transportation?
Yes, Emotions All Inclusive Puerto Plata, Ascend Hotel Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Emotions All Inclusive Puerto Plata, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emotions All Inclusive Puerto Plata, Ascend Hotel Collection?
The staff speaks multiple languages, including English and Spanish.
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