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Hotel Bella Vista

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Hotel Bella Vista
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39 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Wien
Reviewed 21 December 2016

To make it short - NO amenities at all: NO room as advertised/booked (or surcharge for upgrade necessary), NO hot water, NO Internet(!) (nowhere at all), NO minibar (very old freezer not even cooling), NO light bulbs (oh, yes they brought them on request), NO hot shower-water (first day), NOT really clean (not dirty, either), NO kids-friendly environment at all(!)...

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1Thank Gary T
Vienna, Austria
Reviewed 19 December 2016

The price was not correct, the pictures which you see online were not correct. No hot water, NO INTERNET in the whole Hotel!!, no breakfast as advertised online. No clean room. Everything is old and moldy. Much better to look for another place. So sad because Bella Vista is a great area of Santo Domingo.

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1Thank silviaharmelin
Reviewed 21 November 2016 via mobile

This hotel needs to be upgraded. Poor wifi in the rooms half the time we had to go by the lobby area to get internet access,no hot water, the bathroom leaks water when you shower, no breakfast they only offer black coffee no milk and a few crackers in the lobby area, the TV don't even work properly...👎👎👎

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1Thank Kinon J
Reviewed 21 November 2016 via mobile

Honestly, if you just need a place to sleep ,Here is the place otherwise i wouldn't recommend it to anyone !!! poor customer service, and what js being advertised is not being delivered ! Would not return .

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1Thank Jual A
Reviewed 11 May 2016 via mobile

We spent one night at this hotel. Our first interaction with the staff was nice besides a disagreement about the price being different than advertised on the website. They added 600 pesos, which is due to taxes and service charges, but that is not clearly stated when booking online. The room didn't look like the pictures, more run down than...

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Thank Joakim M
Flagstaff, Arizona
Reviewed 14 February 2016

Seeing some of the older reviews, I was nervous about staying here, but I needed a reasonably priced hotel close to the Distrito Nacional and I decided to give it a shot. I was not disappointed! I stayed in one of the newly renovated rooms of the hotel and it was clean, spacious and comfortable. When I got back to...

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2Thank AndreThrees
HotelBellaVistaSD, Manager at Hotel Bella Vista, responded to this review

Dear Andre, thank you so much for giving us the opportunity to host you in our Hotel. We're giving our best to keep improving and give our clients the great service they deserve. We're looking forward to having you back! :)

Reviewed 13 February 2016

I was booked in the hotels new area, the service provided was good and i was able to make use of all of the utilities such as Wifi, hot water, and cable Tv. The best thing was the location of Bella Vista which i found very close to restaurants such as Blue Mall where you can find the Hard Rock...

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Thank Agustin F
HotelBellaVistaSD, Manager at Hotel Bella Vista, responded to this review

Dear Agustin, we're so pleased that you enjoyed staying with us. In Hotel Bella Vista, we're working hard everyday to improve our service and give our clients the best experience. We also want to thank you for all the recommendations, we're already working on them :) have a safe trip and we hope to see you soon!

Santo Domingo, Dominican Republic
Reviewed 28 May 2014

A lot of things should be improved in this Hotel / ApartHotel. It's the best economic solution in this sector of the city (at least half price of the nearest option), and you can find many transportation alternatives.

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Thank AlejandroErazo
HotelBellaVistaSD, Manager at Hotel Bella Vista, responded to this review

Dear Alejandro, thanks for your comments. We've been improving a lot those last months, and we're proud to invite you to come back to our hotel so we can give you the best service you deserve. We're glad you love our neighborhood, which is pretty and calm :)

Santo Domingo, Dominican Republic
Reviewed 18 April 2014

At first, they didn't accepted my American Express card, it has Dirty walls, no hot water, fungus in the bathroom, old and yellow towels, old and dirty sheets and my bed doesn't has a cover, I call reception and they told me that the doesn't had bed covers, I demanded to remove my sheets and they did it not in...

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2Thank Wagnerescanio
HotelBellaVistaSD, Manager at Hotel Bella Vista, responded to this review

Hello Wagner, we're deeply sorry about your experience. We have taken the right measures to avoid all this from happening again. Please feel free to come back to Hotel Bella Vista so we can compensate you and give you a great stay and service :) Greetings!

Reviewed 15 February 2014 via mobile

Place in not good at all, bed was really hard, no hot water, taking a shower ran out of water.towels yellow and old.One gentleman was very pleasant try ing to make ends meet.parking verundery little of it.

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2Thank Eddie R
HotelBellaVistaSD, Manager at Hotel Bella Vista, responded to this review

Dear Eddie, we want to let you know we've taken the time to fix all the deficiencies and that we're offering an improved service know. We hope to have you soon again and we wish you all the best :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking

Additional Information about Hotel Bella Vista

Address: Av. Las Ninfas - Dr. Fdo. Defillo # 43 | Ens. Bella Vista, Santo Domingo 10114, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $77 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Bella Vista 2.5*
Number of rooms: 32
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Also Known As:
Bella Vista Hotel
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Questions & Answers

Questions? Get answers from Hotel Bella Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay additional bucks (surcharge) to what you have booked already and you´ll might get another hopefully better room.”
 of 5 bubbles GaryT624, 21 Dec 2016 | Read review
“Don't stay here, it could be a nightmare”
  • Fungus in the bathroom
 of 5 bubbles Wagnerescanio, 18 Apr 2014 | Read review
“Aceptable sleep quality, nice Cable TV service, sofa and refrigerator in bedroom.”
 of 5 bubbles ThePeacefulWarrior, 28 Jul 2011 | Read review
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