We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have stayed at this Holiday Inn a couple times already in the past couple of months. I always enjoyed the free upgrades, lounge access, and free gifts due to me being a spire member. Just checked out today and I experienced all of that...More
1 Thank Jeremy S
Response from IHGService, Guest Relations Manager at Holiday Inn Santo DomingoResponded 12 April 2016
Dear Jeremy S,
Thank you for your feedback and for being an IHG Rewards Club Spire Elite. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the...More
Excellent service from Eric Penña & Nardy Arias and rest of staff at the Holiday Inn Level 2 Bar and Lounge great atmosphere , superb meal will recommend to anyone staying in Dominica Republic... It is in the heart of downtown Santo Domingo
We paid for three people breakfast and room. Were then told only two breakfasts. Didn't know until later or I would have argued. My girlfriend went out that evening to visit childhood friends, was walking back in with a stranger (male). Guard asked the man...More
2 Thank Capms54
Response from ManagerGS, Manager at Holiday Inn Santo DomingoResponded 6 April 2016
Dear Guest Capms54:
Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We will investigate what happened in your...More
Staff always willing to serve, Mr. Jose Castro gave us an excellent attention to details while arranging our event. Clean and neats areas. The hotel has a convenient location in Santo Domingo urban city side. It has adjustable size conference facilities so it is easy...More
Thank MARLON G
Response from ManagerGS, Manager at Holiday Inn Santo DomingoResponded 15 March 2016
Dear Guest Marlon G
On behalf of the entire staff of the Holiday Inn Santo Domingo Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service....More
The hotel was nice.
The food was great. Not many option to choose from but you would not go hungry.
The room was nice. Hot water in the shower.
The carpet should be replaced. It was worn out near the entrance. The A/C didn't work...More
Thank Max K
Response from ManagerGS, Manager at Holiday Inn Santo DomingoResponded 11 March 2016
Dear Guest Max K:
We appreciate your comments and we are pleased to receive your impressions about the experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback.
Thank you for being part of our...More
Response from ManagerGS | Property representative |
Thanks for asking, our hotel doesn't have animal service because our policies, we hope this isn't a barrier to have you visiting us.
Wishing to see you soon,
Greetings from Holiday Inn Santo Domingo.