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Renaissance Santo Domingo Jaragua Hotel & Casino

Renaissance HotelsUSD 216*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Santo Domingo Jaragua Hotel & Casino
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
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Showing 350: English reviews
Charleston, South Carolina
Reviewed 27 December 2015

I don't gamble, so I did not go in the casino. I did use the swimming pool in the mornings, afternoons, and evenings for lap swimming and it was GREAT for that. The gym is mostly deserted, so it is easy to get a good work out, except there is no decline bench or abdominal machine. The Steam Room is...

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Helpful?
Thank Circumnavigatorglobl
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Circumnavigatorglobl for write us your comment in Trip Advisor. For us it’s important to know that you enjoy your stay. The reason why a few things from the Spa Fitness Center are not available yet, it is because is not finish. We want to make the best out of it and make sure that for the next time...

Reviewed 26 December 2015 via mobile

I loved my stay at this hotel. My room was in the 2nd building (back) but it still was a sight to see. Security is on the premises around the clock and as a single woman in a foreign country I especially felt safe knowing that not just anyone can walk in or on the premises. The staff was very...

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Helpful?
1Thank Jazz H
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Jazz H for your lovely comments, we appreciate that you have take the time to review our hotel in Trip Advisor. We’re very happy to know that you enjoy and love your stay in our hotel. I really hope that you had the chance to see all the tourist attractions near the hotel, and that you could enjoy...

Riga
Reviewed 24 December 2015

Old hotel that has been completely remodeled. Staff are VERY well trained and competent. Rooms are large, full-featured, and hotel is pleasant, airy, and bright. Common areas are beautiful, great health facility and outdoor pool complex. Location on the coast is quite nice...coast walk across street from hotel.

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Helpful?
Thank Marc B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Marc Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. We have just finished a $40million renovation and as you mentioned the rooms and pool area are great. Thank you also for your kind words on our team, they do work very hard and will appreciate you recognition. Thanks...

Palo Alto, California
Reviewed 23 December 2015 via mobile

The rooms are wonderfully comfortable and beautifully appointed. The service is remarkable. Having arrived close to 5am, we asked if we could check out at 2:00 pm. They immediately said that wouldn't be a problem. When we woke up, my daughter had to contact American Airlines about her lost luggage. Two receptionists, one of whom was named Keddy, helped contact...

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Helpful?
Thank Sharon L
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Sharon Thank you so much for recognizing Keddy, he really is great at what he does. I will make a point of personally thanking him for you and I know he will be thrilled to see your review. I am glad that you enjoyed our hotel and do hope that we get a chance to welcome you back again...

Puerto Plata, Dominican Republic
Reviewed 16 December 2015

Had a fantastic stay at Jaragua in December 2015. The location is great, and is within walking to restaurants and shops. The staff are friendly and helpful. In particular, Raimond, the Valet, went out of his way to to make sure that I enjoyed my stay. He was helpful with good information on things to do, great places to eat...

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Helpful?
1Thank Ernest O
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Ernest O Thank you so much for taking the time to write your review, it is very much appreciated. Your kind words will be loved by our team, and I know Raimond will be especially happy. He is a great ambassador and I will personally thank him for you. I know he will be thrilled. Again thank you for...

Madrid, Spain
Reviewed 16 December 2015 via mobile

Helpful and competent staff, large and spacious rooms - I think that all of them have a partial sea view. Excellent buffet breakfast. The swimming pool os very nice. The only thing I didn't like was the food in the restaurant by the pool. I will go back to the hotel if I get a chance.

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Helpful?
Thank Kamilajanus
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Kamilajanus Thank you so much for your lovely review of our hotel, it is very much appreciated. Like you, I also love the pool area, a very relaxing spot to hang out at. I will make sure to share your kind words with our team as they will be thrilled. I am however sorry to hear that the pool...

Santo Domingo Province, Dominican Republic
Reviewed 1 December 2015

I had been staying at this property for years until it became run down. Switched to Courtyard then JW. While the JW was excellent it was pricey and in a much more crowded location to travel around. Came back to Jaragua when renovation was complete and glad I did. The rooms have been outstanding, especially a Junior suite. Everything is...

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Helpful?
1Thank Doug L
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Doug L Thank you so much for returning to our hotel, and I am very happy to hear that you enjoyed our changes. We are very lucky that we were able to have such an extensive renovation but it really is our team that makes it great for our guests and it sounds like Jesus and Elena made it...

Gurnee, Illinois
Reviewed 25 November 2015 via mobile

I was in town for business for 9 days and had a weekend as well. I arrived on a Thursday and stayed til the following Friday. It was my first stay, and I booked a garden room. I didn't realize until I got there but the garden rooms are a different building than the tower. You have a walk about...

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1Thank gondekp
Jaragua H, Director General at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you, Gondekp for taking the time to review our hotel. For us this is really important. We are happy to know that you find our fitness center well equipped, apart from the different machines in our fitness center shortly we will also have a Spa. We apologize for all the inconvenience that you have with your food at our...

Miami, Florida
Reviewed 23 November 2015

I was looking forward the newly remodeled Jaragua as I have stayed at that property off and on for 15 years. The hotel is now a modern looking hotel that seems to look like somebody is trying too hard to be "hip". An example is the floor lamp in my suite that arches from the floor to rest about 3...

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Helpful?
3Thank Tropicaldrifter411
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Tropicaldriffer411 I am very sorry that we failed you in so many areas during your stay. Reading reviews like this is never pleasant but your feedback is well taken and I will use this with our team to help improve what we do. We invested $40million in our renovation and yes the rooms are very modern and may not...

Brisbane, Australia
Reviewed 21 November 2015 via mobile

The Renaissance was a surprise! Recently renovated, it has heart and life. The staff are attentive and engaging, making you feel quite welcome. The room has everything you would expect of a modern high class hotel. I enjoyed my stay and I am sure this will be my hotel of choice for future stays in Santo Domingo.

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Helpful?
1Thank dbtraveller25
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Dbtravller25 Thank you for your review it is certainly appreciated. I am happy to hear that you found that our hotel was full of life. Hopefully you were able to experience our beverage ritual that we do 4 nights a week, or maybe one of our evenings at Renaissance events which we hold every Wednesday. This week we had...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $184 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
34 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the main building, it much better”
881ambarc, 19 May 2017 | Read review
“Good service”
R1183TKjonathanp, 11 May 2017 | Read review
“The view to the sea.”
eddiet169, 7 May 2017 | Read review
“The perfect view of the sea, nice drinks and deserts, great service.”
196jeannettea, 17 Apr 2017 | Read review
“All room were nice”
badcad99, 16 Apr 2017 | Read review
5 of 5
Renaissance Hotels
USD 216* /night
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TripAdvisorUSD 216
HotelQuicklyUSD 256
Expedia.comUSD 216
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Prices are for 1 room, 2 adults
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