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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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456 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Augusta, Georgia
Reviewed 2 days ago NEW

This was a fabulous experience. Exactly what to expect when one stay at a Marriot brand. The services was superb in every facet. A special thanks to the Hotel Navigator Ker Luis who made the city accessible to us newcomers. Also, special thanks to Dining facility Host, Torricelley who went above and beyond to make sure all was well. We...

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Helpful?
Thank garnad1982
Reviewed 6 days ago NEW

The hotel is totally renewed and the service is perfect, everybody is so attentive, besides that the location is great and the lounge has the ocean view. We've spent wonderful days in Santo Domingo. Can't wait to have some days off to come back there!

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Helpful?
Thank Gisele F
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Gisele F Thank you so much for your kind review, it is very much appreciated. I am glad to hear that you had an Amazing stay, and I hope that we can host you again on your next trip to Santo Domingo for a few more wonderful days in the sunshine. Matt

Reviewed 1 week ago NEWvia mobile

Great atmosphere either for business or vacations. If you need any assistance ask for Richard Bellman he will solve anything you need. I had a big issue with internet and found a perfect solution for my needs. As usual being in Marriott is to be at home.

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Helpful?
Thank RoyCronosteam
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear RoyCronosteam I am glad to hear that you liked the atmosphere here and I am also glad to hear that Richard was a stand out bellman for you. He is a great guy and I will be sure to thank him when I see him today. I am sorry however that the internet had challenges while you were staying...

Charlotte, North Carolina
Reviewed 1 week ago via mobile

It is exactly what you expect from a Marriott brand. Very clean with great service. The breakfast works and it is a great location next to the beach. The rooms are quiet and are of good size. When I return I will not hesitate to stay here.

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Helpful?
Thank DocTTravels
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear DocTTravels Thanks for your kind review, I am glad to hear that the hotel worked our well for you. Hopefully we will get to see you in Santo Domingo again soon. Matt

Cleveland, Ohio
Reviewed 1 week ago via mobile

It's a nice hotel a little plain but nice hotel. Rooms are comfortable but average in design. Housekeeping is a tremendous asset to the property. If you are relying on the hotel for variety of meals drinks and entertainment, then keep your expectations low. Hotel is located on the water. Expect to be followed and hit up for money once...

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Helpful?
Thank khonkaen
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear khonkaen Thank you for staying with us and thank you for your feedback, it is very much appreciated. I will be sure to thank our housekeeping team for you, I know they will love your kind words. I am also glad that you liked the vibe of our pool, it really is a great spot to chill out by....

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

This hotel was brand new! It was super clean and modern. The employees were all so welcoming and accommodating. The pool bartender Diego makes a mean drink and makes for great company! The pool is beautiful..you can see the ocean from there. That's where I spent all of my mornings besides when I went to the beach! Also, the beach...

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Helpful?
Thank EatTravelLoveOften
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear EatTravelLoveOften Thank you so much for your kind review, it is very much appreciated. I am lucky to work with such a great team and I will be sure to personally thank Roberta, Diego and Pablo, I know they will be thrilled with the review. Hopefully we will also be in your plans for 2017. Matt

Decatur, Alabama
Reviewed 2 weeks ago

Our stay at the hotel was incredible! My room was huge and very clean with a fabulous view. The grounds were absolutely gorgeous and so much fun to explore and enjoy. Yes, explore! There are waterfalls and tucked away seating areas, cabanas and a beautiful pool. And the service was wonderful! My favorites were KATHERINE, who saw me enter the...

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Helpful?
Thank carolcgodwin
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Carolcgodwin Thank you so much for highlighting how great Katherine, William and Ranfi are. They truly are wonderful at what they do and I know they will be thrilled when I show them the kind words you have written about them. I am glad that you enjoyed our hotel (and the hot tea) and hope that we get the...

Reviewed 2 weeks ago via mobile

Me and the guys took a quick get away trip to stayed at this hotel. Service was great from the time we got through the door. The bartender Diego made us feel at home. Ask for Diego! He gave great insight on the area, was very attentive to our wants and needs. The casino at night had great live music...

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Helpful?
Thank Brandon H
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Brandon Diego certainly is a great guy and I am glad to hear that he made you feel at home. I will be sure to thank him for you when I see him later on today. Thank you so much for your review and I hope you and the guys get to return to Santo Domingo soon. Matt Matt...

New York City, New York
Reviewed 2 weeks ago

Attended a business meeting and brought my wife along. Excellent location and venue for business, very nice pool area and services to keep family occupied while working, close to some fine restaurants and the Old Colonial City provided opportunity for sightseeing. Was surprised at the lack of a first class restaurant at hotel.

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Helpful?
Thank Luis G
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Luis Thank you so much for your kind words, they are very much appreciated. I am also grateful for the feedback on the restaurant, feedback helps us improve so thank you. Hopefully we will get to see you again on your next business trip to Santo Domingo. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel & Casino

Athens, Greece
Reviewed 3 weeks ago

This was the second time I stayed at this hotel. It met my expectations in every way. The food was very good, the service was excellent and the staff went out of their way to make my group's stay hassle-fee.Good Job!!! If you stay and have lounge access, make sure you get there on time to see a memorable sunrise!!

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Helpful?
Thank eddie-jumbo
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Eddie-jumbo Thanks for staying with us and thanks for the great review. I am glad to hear that your groups stay was hassle free, it certainly makes a difference when traveling. You are also right about the sunrise, it is quite spectacular when looking out over the Caribbean Sea in the morning. Thanks again for the review and hopefully...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $172 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The concierge floor has a fabulous lounge with delicious Dominican food. :)”
 of 5 bubbles carolcgodwin, 6 Feb 2017 | Read review
“I liked our room at the garden, and didn't have the chance to see the main building ones.”
 of 5 bubbles ClaudiaPagliarini, 22 Jan 2017 | Read review
“We stayed at the fifth with a view on the sea. The room was cleaned.”
 of 5 bubbles bettyroc88, 12 Jan 2017 | Read review
“Do not stay in connecting rooms, unless you have both rooms”
 of 5 bubbles lcdovelazquez, 9 Jan 2017 | Read review
“Best location is In the main tower”
 of 5 bubbles , 3 Jan 2017 | Read review
5 of 5