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Paradisus Princesa del Mar Resort & Spa

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#11 of 63 Hotels in Varadero
Certificate of Excellence
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1 room 2 adults 0 children
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Paradisus Princesa del Mar Resort & Spa
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5,174 Reviews from our TripAdvisor Community

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Showing 3,148: English reviews
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Toronto, Canada
Reviewed today NEW

We stayed from Feb 8 – 15, 2017 with 3 other couples (long-time high school friends – we are in our sixties and very often travel together). Although the review is marked 4/5, in our de-brief it was by +/- 7 out of 10. If the food had been better and absolutely top-notch service received consistently, this could have been...

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Thank Amzgreen986
Ottawa, Canada
Reviewed yesterday NEW

My husband and I spent a week here in February 2017 and really enjoyed it. The beach was beautiful -- turquoise water and white sand. The beach itself was quite wide, with lots of beach chairs an ample room. We walked down the beach and it does get quite narrow, so the size of this resort's beach is impressive. The...

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3Thank TheLindsays32
Reviewed yesterday NEW

I must declare up-front, that this resort is not really for me but we had limited choice as we wanted a few days on the beach at the end of our holiday in Cuba. Accordingly, I have scored it against what I think it tries to achieve rather than how much I enjoyed it. This is one of many large...

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Thank 00amberdog
Montreal, Canada
Reviewed yesterday NEW

The hotel is clean, the service is great, the food was delicious and varied, the beach is heavenly beautiful, the entertainment is fun! The staff is super great! Every day in the Gran Terrazzo, we are greeted by a smiling and very sweet young lady Aylin who melted my heart. She is so adorable I wanted to adopt her....lol.... The...

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1Thank Maria Pia C
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Maria Pia C, Many thanks for taking the time to leave your kind words following your recent stay with us. I was glad that we met your expectations and found the service and hotel facilities to your liking.Comments such as yours inspire us and motivate us to work everyday. Please do come and visit us again soon. Yours sincerely,...

Toronto, Canada
Reviewed 2 days ago NEW

Our room in the Royal Suites was incredible. Thank you Panche for your hospitality. The Energy Bar was great thank you to Mary Carmen and Virginia for the awesome Spanish Coffees and fantastic cocktails. The Royal Suites Beach was great thank you to Fernando, special thank you to Mila and Nacho at the Royal Suites Beach Bar. Remember to keep...

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2Thank cfinelli1
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear cfinelli1, It was a real pleasure to read out your amazing review of your recent stay with us. It was lovely to read how much you enjoyed the relaxed vibe of Paradisus Princesa del Mar and also the high standards of our service. It will be great to welcome you both back and in the meantime we assure you...

Chelsea, Canada
Reviewed 3 days ago NEW

Worst hotel so far from all the trips to Cuba. Bad food no service,always missing some items from the bars or restaurants.some a la carte restaurents were ok.Staff have had time to smile,it like you are disturbing theme very disappointing.The room are clean and nice,beach is not clean .

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Helpful?
Thank mbuteau2
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear mbuteau2, First and foremost, thank you for choosing our hotel and for your stay with us at Paradisus Princesa del Mar, last April. I apologize for not meeting your expectations. Your feedback is a great training tool and asset to improve our guest service. I already have been spoken with the team about your experience at resort. Please accept...

London, Canada
Reviewed 3 days ago NEW

This was our first time at this resort and will definitely go back. We loved it. Spent two weeks here in late January 2017. Weather was great except for 2 rainy and windy days. This resort is not huge compared to the ones we have been in the past and that's what we wanted. We were upgraded to Royal Service...

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3Thank savvytraveller_2004
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear savvytraveller_2004, Thank you so much for taking the time to provide a review about your recent stay with us at Paradisus Princesa del Mar. We are delighted you had an overall lovely experience but are disappointed with the small details that you are talking about. For us it is so important guest’s feelings, to improve our service. Opinions such...

Ontario, Canada
Reviewed 3 days ago NEW

After 2.5 years we returned to this resort. It was with great anticipation we had hoped for a similar vacation. Prior, we visited in the 3rd week of May when the resort was less than half full and wonderfully quiet. This time it was the 3rd week in January and the place was packed, busy and noisy. The staff were...

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2Thank LeGrandBateauxNoir
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear LeGrandBateauxNoir, Thank you for sharing a comprehensive review of your recent stay at Paradisus Princesa del Mar. We are delighted to hear your expectations were met on the resort. With the aim of the hotel of putting guests as our priority, it is always pleasing to hear from guests like yourself whom continues to be impressed with the service...

Edmonton, Canada
Reviewed 3 days ago NEWvia mobile

Can not say enough great things about our vacation to this resort !!!!! We splurged and went with the Royal Service Package & it was above and beyond what we were expecting !!! Durian was our butler and he was unbelievable!!!! Arranged all our a la carte dinners and tours for us !!! We had private transportation to and from...

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1Thank Millnut
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Millnut, Thank you very much for sharing your comments on TripAdvisor. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. I will share this comments with the staff, for sure they will be so happy for read it specially with Durian. We will hope to...

Seven Sisters Falls
Reviewed 4 days ago NEW

Loved our resort, Ala carte restaurants were all fabulous and the Buffet for breakfast, lunch and suppers were awesome.... all the staff were friendly and so helpful. The tours including Havana Tour was terrific and so informative, we now have a different perspective of the country and what they have been through...

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2Thank rustynail462
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear rustynail462, Greetings from Paradisus Princesa del Mar. First of all, on behalf of the management, I would like to thank you for your valuable time in sharing your recent experience with everyone in this forum. What a nice feeling to read that you were happy with your room, food, service, also the friendliness of our staff which leaves you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $359 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Princesa del Mar Resort & Spa 5*
Number of rooms: 630
Reservation Options:
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Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Business Hotel in Varadero
#3 Romantic Hotel in Varadero
#6 Family Hotel in Varadero
#7 Top resorts Hotel in Varadero
#9 On the Beach Hotel in Varadero
#10 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travellers.
449 questions
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ours was 7250; quiet overlooking Royal Service Pool. Next time will book ground-floor to have a private cabana off the room.”
  • Swim up bar at top left
 of 5 bubbles Amzgreen986, 24 Feb 2017 | Read review
“Our ocean view room was in a quiet location and on the third (top) floor.”
  • Ocean view room balcony
 of 5 bubbles TheLindsays32, 23 Feb 2017 | Read review
“In the Royal Service grounds, some ground floor rooms by the pool come with own bali bed and your own two pool chairs.”
 of 5 bubbles savvytraveller_2004, 21 Feb 2017 | Read review
“Rooms near paths to Royal Service; every morning 630am start of the day conversations, supplies being delivered guaranteed wake up call.”
 of 5 bubbles LeGrandBateauxNoir, 21 Feb 2017 | Read review
“The Buffet staff are wonderful, Miriela & Rigo greeted us every day with smiles.”
 of 5 bubbles rustynail462, 20 Feb 2017 | Read review
5 of 5