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Paradisus Princesa del Mar Resort & Spa

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#10 of 63 Hotels in Varadero
Certificate of Excellence
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Paradisus Princesa del Mar Resort & Spa
Paradisus Princesa del Mar Resort & Spa
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4,868 Reviews from our TripAdvisor Community

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Showing 2,944: English reviews
Toronto, Canada
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

Overall we had a wonderful vacation and would go back to this resort again, and would recommend it to others. Service overall was very good, grounds were beautiful and well maintained; a tropical paradise. Beach was excellent and well maintained, clear of seaweed and absolutely flawless. We walked both ways along the beach for many km and this hotel had... More 

Helpful?
Thank CdaTurst
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Dec 3, 2016 Princesa del Mar all inclusive, Royal Service is well worth the upgrade. The resort itself is sprawling and occupies a large area, but the grounds and units are all very well maintained. The suite itself had a living area with a bathroom, a large bedroom with ensuite and an adequate balcony (mosquitoes at night). The only negative... More 

Helpful?
1 Thank allanmurota
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear allanmurota, Thank you for taking time to write a review, and for choosing our hotels to enjoy your first holidays in Cuba. I am very glad that you had it a good experience in our Royal service area. We take note about your tips and we really appreciate your opinion in order to help us to provide a better... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My experience at this resort was amazing. I just returned from a 7-night trip through Sun Wing. Everything went according to plan in terms of travel and upon arrival we were upgraded to Royal Services for free and had a very spacious, comfortable and clean room. My favourite part of the trip was the Cuban people I met and those... More 

Helpful?
1 Thank S. D
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear S. D, Thank you very much for trusting in Paradisus Princesa del Mar again to enjoy your holidays. I would like to tell you that always it is a pleasure for the staff to host you in our hotel. We appreciate your kind words about your experience in our hotel; opinions such as yours help us to carry on... More 

Manitouwadge Ontario
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

After having checked out numerous reviews on Trip advisor we finally decided to stay at the Paradisus Princesa Del Mar. We were very well looked after at check in all was organized and explained, and then taken to our room in the #5 building which was an excellent location near everything all short walks to pool, buffet/restaurants,lobby & beach. Our... More 

Helpful?
2 Thank Carole D
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Carole D, On behalf of myself and all the staff of the Paradisus Princesa del Mar, I would like to thank you for having chosen our hotel again to enjoy your holidays. It has been a great pleasure for us to host guests like you. We are proud to know that you felt very comfortable in our hotel and... More 

1 review
Reviewed 3 days ago NEW via mobile

Me and my partner paid over £3700 for this resort supposedly to one of the best resorts in Cuba - unfortunately it turned out to be one of the worst holidays we have ever had. We were unwell from day 2 up until day seven (we are on day 8 at the moment of 14) - we have not been... More 

Helpful?
Thank Lisa R
Markdale, Canada
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 days ago NEW

Just spent another wonderful visit to this hotel! The staff are totally amazing- they do everything they can to make your holiday the best ever. There are 5 a la carte restaurants-each serving the food from various countries. Our favourite is called Hilltop, manged by Neibys and her great staff who worked so well together as a team. The French... More 

Helpful?
1 Thank set17
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear set17, We are speechless for choosing Paradisus Princesa del Mar for your 20th visit and for sharing your experience with the broader TripAdvisor community. It is wonderful to hear that you had a nice stay at the hotel and that you found our staff excellent like always. Rest assured that your generous words of praise will be certainly shared... More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

My visit started off badly when I was informed that the hotel had run out of space even though I booked months in advance. They managed to find a room for us for the remaining 3 nights as long as we stayed at their sister hotel paradisus resort and spa for one night and gave us complimentary massages which were... More 

Helpful?
2 Thank Fiona S
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Fiona S, First of all, thank you for the review of your stay. I would like to thank you for choosing our hotel for your visit last week. I want to thank you also for the constructive criticism regarding your stay. I will certainly be addressing the issues you had in the resort. Please also know that I will... More 

Toronto
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago NEW

Myself and my buddy will be going back to this resort in January 2017, this will be our 4th time to this resort, making it my 36th time to Cuba! If you are looking for an adults only, 5-star getaway, this is the resort! We have been made so many offers to go to other resorts from management we know... More 

Helpful?
5 Thank Johnny K
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Johnny K, Wow, thank you for your amazing review! Our team and I are delighted you always enjoy your vacation as well as our hotel, our friendly team and all the services and facilities we offer to our guests. On behalf of the team, we thank you again and look forward to welcoming you back on January. Kind regards,... More 

Ashford, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

Stayed during the week 18 - 24 November and had a pleasant, comfortable and relaxed stay. The facilities at the Princesa are excellent with a range of themed bars and restaurants as well as the main restaurant. Our room was very spacious, comfortable and clean - the mini-bar was topped up daily with water, soft drinks and beer, which was... More 

Helpful?
3 Thank Alan D
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Alan D, We would like to express our gratitude for your review. The positive acknowledgment you gave our Hotel provided our upcoming guests with a nice introduction to our location and services. All your valuable information will be taken into account. Regarding the buffet comments, we have informed our kitchen staffs about it and we are also welcome to... More 

Kawartha Lakes, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

My husband and I stayed here for our 20th anniversary- first time ever to Cuba or staying at any of the Melia hotels. We were quite pleased with our room, no funny smells, no bugs, very clean...our Camarera (room attendant) Isabel was so wonderful to us...she made us feel at home and made sure our room was always well taken... More 

Helpful?
Thank sabrinaroballo
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear sabrinaroballo, Thank you so much for taking the time to provide a review about your recent stay with us at Paradisus Princesa del Mar. We are delighted you had an overall lovely experience. For us it is so important guest’s feelings, to improve our service. Opinions such as yours help us to improve day by day. Thank you for... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $277 - $834 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Princesa del Mar Resort & Spa 5*
Number of rooms: 630
Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Romantic Hotel in Varadero
#3 Business Hotel in Varadero
#6 Family Hotel in Varadero
#7 Top resorts Hotel in Varadero
#8 On the Beach Hotel in Varadero
#9 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travellers.
348 questions
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Royal Service is very worth while.”
 of 5 bubbles allanmurota, 3 Dec 2016 | Read review
“We like the rooms on the hill, but they are not the new modern ones!”
 of 5 bubbles set17, 2 Dec 2016 | Read review
“avoid lower level of Royal Service as there are still many weeks of construction coming”
 of 5 bubbles 577darrinc, 24 Nov 2016 | Read review
“Royal service rooms are best beside pool. Upstairs if you want more privacy on the balcony. Ground level if you want a poolside sun bed.”
 of 5 bubbles gringa220, 16 Nov 2016 | Read review
“there are no elevators to the rooms but lobby has a luggage lift”
 of 5 bubbles DEBD280, 3 Nov 2016 | Read review
5 of 5