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Paradisus Princesa del Mar Resort & Spa

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#11 of 62 Hotels in Varadero
Certificate of Excellence
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1 room 2 adults 0 children
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Paradisus Princesa del Mar Resort & Spa
Paradisus Princesa del Mar Resort & Spa
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5,009 Reviews from our TripAdvisor Community

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Showing 3,031: English reviews
Ottawa, Ontario, Canada
Reviewed yesterday NEWvia mobile

We spent 7 nights at Paradisus del Mar and really enjoyed our stay. The accommodations, services , staff are all first class. The pool and and grounds are beautiful and the beach is the best in the world. A lot of people on these reviews say the food is not good and I would like to say that the buffet...

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Helpful?
Thank Frank C
Reviewed yesterday NEW

No hot water for 2 days - come on - unacceptable. I know communist country but still have a back up system for the hundreds of people that pay an average of 1,800 CAD ($57,000 Cuban people paso which is approximately 8 year of pay for the average Cuban person - wow) The Cuban person works hard for their 35...

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3Thank Ed F
London, United Kingdom
Reviewed 2 days ago NEW

This hotel is set in beautiful well kept grounds with a large pool area access to a lovely Atlantic beach with good supervision. The rooms are kept spotless by attentive chambermaids ours called Laide was particularly helpful. The rooms are located around the grounds in apartment style blocks of two floors each room enjoying a balcony and the suites a...

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6Thank Grahamthetraveller
Owen Sound, ON
Reviewed 3 days ago NEW

My husband and I traveled to this resort with 4 other friends in January. It was our first time to Cuba and we were worried going into the trip about the food. The buffet was horrible. The meat was ALWAYS undercooked. They were always running out of food. There was not enough space to accommodate all of the guests. The...

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Helpful?
4Thank ShariB7230
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear ShariB7230, Thank you for posting a review of your stay at Paradisus Princesa del Mar. First, please may we say we very much appreciate your kind comments regarding the pool and the beach. Second, we are very disappointed that in this instance we failed to exceed your expectations and we know that the weather in the Caribbean is a...

Greater London, United Kingdom
Reviewed 3 days ago NEW

Coming all the way from London, UK, this was our third time here. This time for two weeks spanning Christmas and New Year 2016/17. Previously, we stayed ten days each in late Jan 2011 and Jan/Feb 2014. As always, amazing staff throughout under Pedro Martorell's management - some in particular are: Rigo, Yanitza, Mayday & group in main restaurant; Yusmi/A...

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1Thank Savio_Barros
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear friend Savio B, Thank you very much for such a lovely review! The whole crew at the Paradisus Princesa del Mar is very excited with your comments and we all would like to appreciate your feedback! Should you be back to sunny Cuba! We will wait for you and for Dieter!! Kind Regards, Managing Director. Paradisus Princesa del Mar.

Regina, Canada
Reviewed 3 days ago NEW

My wife and I stayed at the Paradisus Princesa Del Mar (Royal Service side) last January (and a few January's before that.) Our stay could not be improved upon. Ernesto (our butler) anticipates your every whim and wish, and will provide you with the absolute best experience you can imagine. Given our daily habits of rising before the sun is...

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1Thank randyman2015
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear randyman2015, Thank you very much for your review. It is very gratifying to read how much we exceeded your expectations with the service provided to you during your stay. We love that you liked our hotel and you will come back very soon. Allow me to let you know that Ernesto your butler, will receive your kind comments and...

Reviewed 4 days ago NEW

Had a wonderful relaxing stay. the Lobby bar staff Sandy, Xavier, Yuslaydee, and Luben where wonderful. Xavier was my favorite waiter, he has an amazing singing voice and would sing for us at times. The buffet was fantastic. No worrying about not finding something to eat and Mariella was amazing and very pleasant and would try to sit in her...

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Helpful?
1Thank Shelley G
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Shelley G, Thank you so much for sharing your impressions of Paradisus Princesa del Mar following your recent stay with us. We are so happy to hear that our colleagues from Lobby Bar were able to delight you. Your generous words of praise of our colleagues in particular Javier will certainly be shared with them. Once again, we thank...

Toronto, Canada
Reviewed 4 days ago NEW

This is an all inclusive resort on the beautiful beach of Varadero. I found the resort to be underwhelming. The rooms, although spacious, were very dark. Bad lighting. The bed had springs sticking into my hip. The buffet was too small to accommodate the numbers, line ups in the morning, ran out of eggs, and food options were limited. Coffee...

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3Thank Kathryn J
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Kathryn J, Tank you for sharing your experience with us on TripAdvisor following your visit to Paradisus Princesa del Mar. I would like to offer my sincere apologies for failing to live up to your expectations on this occasion. I am most concerned to hear that your stay with us was disappointing and kindly rest assured that your feedback...

Quebec City, Canada
Reviewed 4 days ago NEW

Our stay at this resort was fabulous. Even though the weather was not good, we enjoyed every single minutes at the resort. Starting from the welcoming at the Royal Service front desk, to our butler, Yasnivye, who made sure our stay was perfect, to the maid that prepared our room to perfection. Adding to all this, the service at the...

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3Thank Jacques B
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Jacques B, Thank you for your lavish praises. We are glad that you enjoyed your stay in our facilities and was well taken care of by our professional and amicable team, specially Yanisvy your butler and the team in the restaurant. I am also thrilled to know that you were greatly impressed by the Hill Top restaurant and you...

Thunder Bay, Canada
Reviewed 4 days ago NEW

Second time in Cuba but very disappointed this time, stayed at Melia Las Americus last time, Paradisus recommend by travel agent. Paid over and above anyone else that booked Royal Services and did not receive the ocean view suite we were promised. We talked to many people who booked Royal Services for a week and the costs varied anywhere from...

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1Thank Fullbellies
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Fullbellies, Thanks for taking the time to complete your TripAdvisor review ,we are so please to read that you enjoy with our excellent staff in our Royal Service. I read carefully your comments and I took notes about some points of your review. t is with deep regret that we noted the service shortfalls with our culinary option and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $352 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Princesa del Mar Resort & Spa 5*
Number of rooms: 630
Reservation Options:
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Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Business Hotel in Varadero
#3 Romantic Hotel in Varadero
#6 Family Hotel in Varadero
#7 Top resorts Hotel in Varadero
#9 Luxury Hotel in Varadero
#9 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travellers.
410 questions
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps Royal Service with non-pool view. Sad that there isn't actually a real beach view.”
 of 5 bubbles 997edf, 21 Jan 2017 | Read review
“All the rooms appear to be peaceful due to the garden location of them”
  • Junior suite and veranda
 of 5 bubbles Grahamthetraveller, 20 Jan 2017 | Read review
“Royal service is the way to go. Room service is inlcuded in the price, as is the golf green fees.”
 of 5 bubbles randyman2015, 19 Jan 2017 | Read review
“First time here and had a regular room. If you have the opportunity upgrade to Royal suite, Looked at them and well worth the upgrade”
 of 5 bubbles , 18 Jan 2017 | Read review
“Royal Service ground level rooms with direct access to pool with private sunbathing beds are awsome.”
 of 5 bubbles , 18 Jan 2017 | Read review
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