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Royalton Hicacos Varadero Resort & Spa

2.9 km from Varadero centre
  • Free Parking
  • Breakfast included
  • Pool
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Carretera Las Morlas KM 15 | Punta Hicacos, Varadero 42200, Cuba
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3,824 Reviews from our TripAdvisor Community

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Showing 2,687: English reviews
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Essex, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived on 21st January early evening what a beautiful site the lobby area is . We were diamond club and after swift check in were taken to our beautiful room top floor wonderful view over the pool sun every afternoon 1116 perfect. The bars all just perfect glasses to suit every cocktail and drink you desire. The bar staff in...

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Helpful?
Thank Jany50
Essex
Reviewed yesterday NEWvia mobile

On arrival we were given a glass of bubbly and a cold flannel. We were then taken to the nightclub to get our talk. We immediately noticed the hotel needs some TLC the water ways were drab and dirty. They need emptying cleaning and repainting. The nightclub stank of damp I was glad to get out of there and never...

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Helpful?
Thank Ethel A
london,ontario
Reviewed 2 days ago NEW

We travelled w/our daughter and son in law Feb.13-20. Transfer from airport to hotel was smooth and quick. Check in was friendly and efficient. Our rooms were not ready so we went for a bite at the bistro. We have enjoyed the bistro in the past but the standards have slipped. Our butler LeDuan let us know when the rooms...

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1Thank repeteLondon_ontario
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear client, Your great compliments are being passed onto our staff to incentive their hard work. Thank you for taking the time to review your visit. We can´t wait to welcome you home away from home so soon again, Best regards,

London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Best hotel in strip, food excellent and staff helpful. Asked to move room due to stairs and couldn't have been more helpful. Upgraded to diamond club and would recommend, as we got a booking in the restaurants when we want, drinks in the rooms, room service , excellent spa , special part on the beach, excellent drinks service etc

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Helpful?
Thank 29Sib72
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Thank you dear for sharing your comments about your recent visit to Royalton, your enjoyment is our goal. wishing you great day,

Truro, United Kingdom
Reviewed 3 days ago NEW

The ISSUES: Rooms are not 5 star compared to Mexico but you have to expect this. I asked to change rooms which was dealt with immediately. I fell down the stairs due to no lighting and spoke to the manager who sent a doctor out free of charge (as expected) and rectified the lighting issue within 2 days by putting...

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Helpful?
2Thank jim p
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear client, Can´t thank you enough for sharing your recent holiday experience with our fellow travelers and followers. We continue to work on improving our; mandatory by design, but tenuous property lightning and its being appreciated by our guests. We are at the time emphasizing the serving staff training to not incentive client expectation towards not accurate or sat time...

Ottawa, Canada
Reviewed 4 days ago NEWvia mobile

Had a blast! All inclusive - adult only. Lots of activities to do that was included in the price. Only the excursions off the resort were not included. Absolutely beautiful. Will definitely be going back!

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1Thank LivLuvTravel
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Thank you so much for sharing your comments with our community. I learn with happiness that you had a relaxing and happy stay as I am sure that you and your mom deserve. We´ll be waiting to host you again in the near future, regards.

Toronto, Canada
Reviewed 4 days ago NEW

The food here is good for Cuba. There are lots of little "boutique" style of places to check out in the resort. There is a gelato place, sandwiches, coffee stops. Lots of variety basically. Only disappointment was the beach. Ive been to lots of beaches and the sand here was mediocre. It's not the whitest but the water is okay....

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Helpful?
2Thank 60leesa
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Thank you for your comment and reviewing your experience at our resort recently. Glad you liked our offers and services. We are particularly concern when it comes to our popular long natural sandy beaches, we are in line with the green laws to keep it the best for our visitors. best regards,

Bristol, United Kingdom
Reviewed 5 days ago NEW

My partner and I enjoyed a two week stay here, the amenities are great, the beach is superb and the food is also very good. Staff were excellent, The butler service is a little odd as weve never had to book meals like this before and as you arent fully in control you sometimes end up with times that you...

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Helpful?
2Thank Ricky G
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Hola dear Ricky, It´s my pleasure to thank you for your time to share your Royalton experience with our beautiful Royalton community. Every comment or suggestion you make is greatly appreciated and taken into account. We work hard for our guests and our mission is to keep improving our young butler offer and all services in general. looking forward to...

Ontario
Reviewed 6 days ago NEW

This was our 5th visit to this resort and the BEST so far. Under the new management of Paulina, this place has now exceed all our expectations! Why stay here you ask? RESORT smaller than the others about 402 rooms, well laid out, clean, near the beach (no views of ocean from any room in the resort). Not a resort...

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10Thank SKSC
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Guest, Thank you for your wonderful review! We could not be more pleased to hear that your fifth stay at Royalton Hicacos exceeded your expectations. It was our pleasure to serve you in our private slice of heaven, and we would love for you join us again soon for the sixth time!! I will make sure that all the...

Devonport, United Kingdom
Reviewed 6 days ago NEW

We paid for the diamond club not worth it four days before our drinks order was correct not enough beds at the diamond club onthe beach food it Tex mex terrible cabbage and green bean faitas with no salsa available food in sea food resturant equally as bad and did not match the description. The Italian needs to learn how...

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Helpful?
2Thank DevonCharles

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning, Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas KM 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $326 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 On the Beach Hotel in Varadero
#1 Luxury Hotel in Varadero
#1 Spa Hotel in Varadero
#1 Top resorts Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
1,449 questions
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Hengoed, United Kingdom
22 days ago

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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the ones nearest to the beach”
 of 5 bubbles 60leesa, 23 Feb 2017 | Read review
“The best rooms are in the Diamond Club area of the resort, for which you have to pay extra, but I think it's worth it!”
 of 5 bubbles SKSC, 21 Feb 2017 | Read review
“Avoid front of hotel which was a little noisy.”
 of 5 bubbles aa7899, 21 Feb 2017 | Read review
“28 a 31 block”
 of 5 bubbles finallyretired2015, 19 Feb 2017 | Read review
“South facing balcony”
 of 5 bubbles 13sjs, 19 Feb 2017 | Read review
5 of 5