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Royalton Hicacos Varadero Resort & Spa

Travellers' Choice award winner
16/05/2017 17/05/2017
1 room 2 adults 0 children
USD 289*
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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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3,991 Reviews from our TripAdvisor Community

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Showing 2,813: English reviews
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Lisburn, United Kingdom
Reviewed yesterday NEW

Just back from 5 nights in Havana and 5 in Varadero - perfect mix. The Royalton Hicacos was great. Reception desk offers a good exchange rate from Euros and there's a safe in the room. Beach was fantastic. Plenty of food choices but I would recommend booking the a la Carte restaurants as soon as you have some visibility of...

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Thank DrGordy
Swindon, United Kingdom
Reviewed 2 days ago NEW

Stayed here for 5 nights after staying in Havana for 5 nights , on arrival treated to a glass of bubbly and a refreshing cold towel while they booked us in , allocated a butler and given a tour of the facility prior to being shown our suite , suite was very clean comfortable and of a nice size and...

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Helpful?
Thank David B
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear David, Thank you very much for reviewing your experience at our resort. We are glad you enjoyed your stay and especially enjoyed the quality of the food at the buffet as well as the friendly staff. On the other hand, we are sad to achieve that the Italian restaurant was not up to your expectations. We will share your...

Toronto, Canada
Reviewed 2 days ago NEW

Another great vacation at Royalton Hicacos! All aspects great. People, beach, food, friends, parties. Especially love the Cuban party on the lawn every Saturday afternoon.See you next April (or sooner!!!!).

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Helpful?
Thank LindaNussbaum
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Linda, Thank you for keep on trusting in our resort to spend your holiday. We are pleased to read your comments about the people, the food and the parties. We are willing to welcome you again for another amazing holiday in the sun. Best wishes, General Manager.

Reviewed 2 days ago NEWvia mobile

The food was pretty good in the restaurants, but not to the caliber of great dining. I went to El Caribe, and the seafood international place, both were good and my girlfriend and I disagree on which one was better. The food at the buffet was not quite as good, I tried a lot of the different cakes, hot dishes...

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1Thank Michael A
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Michael, Thank you very much for sharing your experience at our hotel with the community of travelers. We are glad to achieve that you enjoyed the service provided by Tolon and David as well as the Piñas Coladas and Mojitos. On the other hand, we appreciate a lot your suggestions regarding the gym and the reservation for the a...

Reviewed 3 days ago NEW

This was our first time to Cuba. After pouring through hours of reviews on various properties we decided on this one. We were not disappointed, and after seeing the other neighboring options that we studied on we easily made the right decision. The staff was friendly and helped to make our stay a memorable one. Rienell especially! We are from...

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Helpful?
4Thank Samara W
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Samara, Thank you for reviewing your positive experience at Royalton Hicacos. We are very happy to achieve that you have met your expectations among us and we are glad to read that you could enjoy every single minute of your stay. For sure, we will share your comments with Reinel who will love to hear from you. We hope...

Folkestone, United Kingdom
Reviewed 3 days ago NEWvia mobile

Went to the wonderful island of Cuba for Xmas and New Year with my Partner Gerri. This was my 2nd trip to Cuba but the first time in Varedero. In the 3 years since our last visit the island has improved no end and its people are its biggest asset, warm, welcoming and helpful, people who are proud of their...

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6Thank Yogapaul-1
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Paul, Thank you very much for sharing your experience at our hotel on TripAdvisor. We are pleased to read that we have seen lot of improvements and we especially appreciate your comments regarding our warm staff and our amazing beach. Moreover, we are glad to achieve that you enjoyed a lot the entertainment activities and our tasty Cuban sandwiches....

Reviewed 3 days ago NEW

Just returned from the Royalton Hicacos and our overall holiday was excellent. The resort itself is of a high standard and we give it five stars. If we wanted to be picky we would say that it does need a lick of paint here and there but to be fair the maintenance team are always improving things. Our accommodation was...

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6Thank Paulcf14
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Paul and Sarah, First of all, thank you for reviewing your experience at Royalton Hicacos on TripAdvisor. We are happy to read that the service provided by our staff was one of the highlights of your stay. Moreover, we thank you for your comments regarding the quality of the drinks, the food and the Tex-Mex. On the other hand,...

turin
Reviewed 4 days ago NEW

foreword: this is not Cuba, it has nothing to do with the atmosphere and the rest of the island, you might be everywhere under the sun, I am not criticizing but be aware that Varadero is not Cuba. perfect location, almost at the end of the peninsula, so its' quiet and not close to other hotels nice architecture, and this...

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2Thank xconrad
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Conrad, Thank you very much for reviewing your experience at our hotel. We are happy to achieve that you had a pleasant stay among us even if Varadero has a different atmosphere. We are glad to read your comments about our attentive service as well as the beauty of our beach. We hope we could welcome you again soon...

Walsall, United Kingdom
Reviewed 4 days ago NEW

My husband and I flew here on the Thomson Dreamliner - excellent there and back. On arrival we had a short meeting and were then taken to our room. Our luggage arrived promptly. We were not offered the opportunity to be shown round the resort by the butler which some people seem to have had. No real problem, the resort...

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11Thank talegend
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guest, First of all, thank you for providing such a complete feedback after your recent stay at our hotel. We are pleased to read your comments regarding the Italian restaurant, the cleanliness and our friendly staff. On the other hand, we regret the problems you have experienced with the temperature of the food and we have already shared your...

Toronto, Canada
Reviewed 5 days ago NEW

My husband and I have travelled through the Caribbean twice a year and stay at 5 star resorts. We have stayed at Sandals and other properties but continue to thoroughly enjoy our trips to Royalton Hicacos! We completed our 13th trip to this resort, the last 5 as Royalton in past three years. The Cuban people are friendly and genuine....

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Helpful?
8Thank Wayne S
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guest, Thank you very much for choosing once again Royalton Hicacos to spend your holiday in Cuba. We are pleased to be your home far away from home and we highly appreciate your comments about our staff. For sure we wills hare with all the members of our team your words as it motivates us to continue working hard....

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $320 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Spa Hotel in Varadero
#1 Top resorts Hotel in Varadero
#1 On the Beach Hotel in Varadero
#1 Luxury Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildings 20-24 are close to the front desk..outside of the presidential suites&luxury suites which are directly across from the lobby”
708samaraw, 26 Apr 2017 | Read review
“For a quiet room, ask for blocks 24 to 29”
Paulcf14, 26 Apr 2017 | Read review
“e mail the hotel pre traveling and they will look after you if you have any specific requests, their communication is excellent.”
Gally3, 23 Apr 2017 | Read review
“Room 2310. Furthest from amenities and the beach. The balconies are quite large and private Rooms need updating.”
maureendonovan2015, 22 Apr 2017 | Read review
“ask for the most updated rooms available”
kiki3831, 20 Apr 2017 | Read review
5 of 5
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USD 289* /night
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Prices are for 1 room, 2 adults
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