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Royalton Hicacos Varadero Resort & Spa

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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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3,891 Reviews from our TripAdvisor Community

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Showing 2,739: English reviews
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Stockton Heath, United Kingdom
Reviewed today NEW

From the minute we arrived at the Royalton we just relaxed. We had had a very busy 5 days in Havana and were ready for total relaxation. We were met with drinks and hot towels (slightly disconcerting as it was pretty hot, cold would have been appreciated more). Check in was very quick and then our butler Fernando showed us...

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3Thank lovesusa
Moscow, Russia
Reviewed today NEW

July 2016, this is my third trip to the Royalton Hicacos Resort and Spa since July 2015. I jumped from happiness and joy that I was here again. This is a late review, but not just a review, this is a declaration of love to the hotel and Cubanas. Royalton Hicacos – my home away from home! I spent 20...

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2Thank Maria K
Reviewed yesterday NEW

spent 2 weeks February 2017.the place is a bit outdated but kept very clean. The staff is absolutely amazing, we were lucky to there at the same time that the yoga instructor Diane Lanthier and enjoyed yoga everyday. The entertainers on the beach and the pool make your stay very pleasant, Will definitely go back. The only downfall is the...

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1Thank Rose P
Ottawa, Canada
Reviewed yesterday NEW

Spent a week and the food was good but our room was a bit tired. Rust spots on the shower enclosing and lack of a dresser (a big box only where we stowed our luggage but clothes had to go anywhere we could find place) were the big misses but we were not in our room that much so it...

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Thank kristenjenniferw2017
Edinburgh, United Kingdom
Reviewed yesterday NEW

Went here in June 2016 - first visit to the Caribbean. Fantastic hotel and experience in all regards - room, grounds, beach, service, food etc. Hotel is very nice and modern. Grounds are nice. Room was superb. Suite with a balcony, large bathroom and fridge filled daily with drinks. Walk to the beach in under 5 mins. Food was superb...

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Thank danielmlee
Reviewed yesterday NEW

We will be returning on the 1st May 2017 for our 7th visit to this amazing Hotel. We keep coming back because of the fantastic holidays we have had at this hotel. The hotel and grounds are always very well kept with staff constantly maintaining them and the beach is probably the best that we have been to in the...

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2Thank Stephen M
Reviewed 2 days ago NEWvia mobile

This resorts check all our boxes. Relax. Good size easy to get around and never feels crowded. Clean. From the room common areas and washrooms great shape. The ladies work very hard to keep things looking great. Service. Butlers always looking to assist in making sure you have everything you need and want. Entertainment. Day and night the team looks...

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4Thank Lesley D
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Lesley, Thank you very much for sharing such an amazing feedback after your stay at Royalton Hicacos. We are glad to read that our cleanliness exceeded your expectations. Moreover, we are very happy to read your opinion about the opera night and the professional service provided by our Diamond Club staff. It would be a pleasure for us to...

Reviewed 2 days ago NEW

Spent a week at the Royalton Hicacos in Varadero - March 2017. This is an adults only resort. The resort itself and beach are really gorgeous. We really enjoyed our time there. The staff were helpful and extremely friendly with the Reception staff being the only exception. They were not quite as attentive and polite as I would expect at...

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2Thank Ben P
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Ben, Thank you very much for sharing your experience among us. It is pleasant to know that you enjoyed a lot our beach as well as the quality of the buffet at breakfast. However, we regret your experience with some of our front desk staff. We will share your comments and suggestions with the departments in charge to analyze...

London, Canada
Reviewed 5 days ago NEWvia mobile

This was our first trip to Cuba and after reading all the reviews we decided on the Royalton, diamond club. We arrived late evening, so we did not meet our butler, or get a tour, but after a day or so we could find our way around quite well. We really had no interaction with our butlers at all, except...

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5Thank arolm
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear guest, First of all, we would like to thank you for taking your time and share your experience at our hotel. We are very happy to read that you loved the Diamond Club inclusions as well as your experience at the Tex-Mex restaurant. On the other hand, we take note of the housekeeping issue and we will share your...

Rollingdam
Reviewed 6 days ago NEW

We visited the last week of Feb. 2017 when we arrived at check in were greeted by a butler who took us on a tour of this property then took us to the diamond club lounge and helped us book our dinning as well as asked us if we had any special requests for our mini bar and also reserved...

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5Thank Phillip H
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Phillip, Thank you very much for sharing your experience at Royalton Hicacos with the community of travelers. We are very happy to read that you enjoyed all the Diamond Club inclusions and especially the diving trip offer for the Diamond Club members. Moreover, it is very pleasant to achieve that the quality of our service have met your standards....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $321 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Spa Hotel in Varadero
#1 On the Beach Hotel in Varadero
#1 Top resorts Hotel in Varadero
#1 Luxury Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in the 2600 range overlooking the gardens.”
 of 5 bubbles stephenmG9950HT, 21 Mar 2017 | Read review
“all suites are very nice”
 of 5 bubbles PhillipH826, 16 Mar 2017 | Read review
“We enjoyed Sunset blocks 25 + 28 facing the DC pool”
 of 5 bubbles smc1234562015, 15 Mar 2017 | Read review
“courtyard rooms are the best for quiet.”
 of 5 bubbles Traveller1182145, 15 Mar 2017 | Read review
“Ground floor room with garden view suited us very well. The low numbers eg 401 are a good walk from the lobby bar and restaurant but quiet.”
 of 5 bubbles IanC193, 15 Mar 2017 | Read review
5 of 5