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Paradisus Varadero Resort & Spa

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Paradisus Varadero Resort & Spa
Paradisus Varadero Resort & Spa
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4,716 Reviews from our TripAdvisor Community

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Showing 2,423: English reviews
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Burlington
Reviewed yesterday NEWvia mobile

This is our 8th time in Cuba, and 6th time at the Paradisus Varadero! Absolutely incredible is the best way I can describe it! The people are amazing, the resort is fantastic, and surprisingly, contrary to what people say, the food was great here too! What's great is you don't get harassed here, and staff are ALWAYS there to make...

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4Thank Don S
London, United Kingdom
Reviewed yesterday NEW

After countless warnings not to expect much even from the so called 5* Hotels in Cuba I was so happy when I arrived at the Paradisus hotel in Varadero. We were staying in the Royal Service section which has a separate reception building and pool area and is all inclusive. It was such a pleasure not to have to carry...

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1Thank ilana613
Geneva
Reviewed yesterday NEWvia mobile

Yes its cuba. Yes the staff is friendly but sometimes difficult to incentivize given the flat structure, etc...but the bottom line was it wasn't bad..it was so bad we just rebooked a new flight (at full cost) and left. All in all, as parents, we didn't feel the hotel provided a safe environment. The review will go from good to...

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3Thank CKGeneva
Reviewed 2 days ago NEW

We stay at this resort for 4 nights in the Royal Service, below are some pointers on our experience: Royal Service - our 2 assigned butlers were friendly and extremely helpful, they were able to accommodate all our inquires and even went above and beyond on a couple occasions. I was also able to use the facility after check-out on...

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Thank bowong
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear bowong, thank you so much for taking your time to leave your feedback about our resort. It makes me happy to know that you after all had a pleasant time and that you recommend our resort, after all that’s what we aim for. Our Royal Service is a place for our guests to be pampered, relax and the pure...

Palma de Mallorca, Spain
Reviewed 2 days ago NEW

Spended 5 days with my 2 kids at the Family Concierge. We had a great time, enjoyed the amazing beach, played at the pool and in the kids zone. Good food in the buffet and the ala Carte restaurant. Our favourit was the Japanes but my kids loved the Italian. The rooms were big and with all what we needed...

Review collected in partnership with this hotel
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Thank oliver673
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear oliver673, thank you so much for your super feedback. Were so happy and pleased to know that you had a good holiday with your family. It makes our day knowing that your kids enjoyed themselves, at our resort our youngest guests are tour main stars. Thank you for the recommendation and we really hope to welcome you back in...

Reviewed 2 days ago NEW

A lot of the negative reviews and experiences shared here had us worried, but contrary to what we might have thought: - We always had hot water - Food was really good and not just "considering this is Cuba". - Nobody on the resort ever made us feel like we had to tip - Most of the staff spoke excellent...

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Thank Vic M
Chelmsford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just returned from a 7 night stay, not impressed! Reception staff not at all helpful. Rooms dark, insufficient power points in strange places. Dirty floors and bed linen doesn't fit beds (although they are comfortable) Mini bar only contained beer and soft drinks and wasn't refilled. Wifi only obtainable in reception area by purchasing a card, very random connection! No...

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1Thank Adnilw
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Adnilw,Thank you for the time invested in sharing with us your comments about your most recent stay at the Paradisus Varadero. We are very sorry to know that the time that was with us had ups and downs that did not allow you enjoy all your accommodation. I can assure you that these comments will be directed to the...

Ottawa, Ontario
Reviewed 3 days ago NEW

Paradisus was a great resort. We were a 5 minute walk to the beach with excellent drink service at the beach. The room could use an uplift with some paint and decor but the toilet flushed well and beds were comfy. Buffet food mediocre but Japanese Restaurant was delicious! Jordy, Ray and Eddie were really fun entertainment staff that were...

Review collected in partnership with this hotel
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Thank alena0115
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear alena0115, thank you for choosing our resort for your vacation and thank you for your great feedback. I´m very pleased to know that you had a good experience with us, that´s what we aim for. Our resort is lucky to have an amazing entertainment team, thank you for recognizing Jordy, Ray and Eddy; they will all receive your gratitude....

Markham, Ontario
Reviewed 3 days ago NEW

The property was great and the beaches were great. The Spa was exceptional. We enjoyed the food, especially the a la cart restaurants. Overall service was good, other than two very disinterested employees who were very unhelpful. Our room attendant was very lovely. The only issue were the very tired rooms, easily a rating of 2.

Review collected in partnership with this hotel
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Thank dgratta
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear dgratta….. thank you so much for your beautiful review and thank you for choosing Paradisus Varadero for your recent trip. It makes me so happy to read that you overall enjoyed your experience with us, that’s what we aim for. We know that we need to do a “facial” of our rooms at the standard part and we are...

London, United Kingdom
Reviewed 4 days ago NEW

We stayed here for 5 days and had a pleasant stay. The resort itself is nice, and on a pristine beach which is well maintained. The facilities are nice and well maintained. The food selection is ok, but sometimes missing in quality - similar to other all inclusives. The rooms are comfortable but basic. Overall fairly good.

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Thank niraj n
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear niraj n, first and foremost thank you for taking your time to leave your feedback about our resort. I´m very happy and pleased to know that you had a pleasant stay. After all: Our guest is our reason for being. Thank you for your comments about the food, I will make sure our chef gets it to he´s knowledge...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $275 - $735 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Number of rooms: 510
Also Known As:
Paradisus Varadero Hotel Varadero
Paradisus Varadero Resort And Spa
Varadero Paradisus
Paradisus Varadero Cuba
Hotel Style:
#1 Business Hotel in Varadero
#2 Romantic Hotel in Varadero
#3 Family Hotel in Varadero
#10 Top resorts Hotel in Varadero
#12 Luxury Hotel in Varadero
#12 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Varadero Resort & Spa staff and other travellers.
313 questions
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Questions? Get answers from Paradisus Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't want to walk distances ask for a room close to reception and the pool.”
 of 5 bubbles ilana613, 24 Feb 2017 | Read review
“There are plenty of rooms near the beach, when you book just send in a request for a room near beach.”
 of 5 bubbles anikendup, 21 Feb 2017 | Read review
“Upgrade to family side”
 of 5 bubbles lisarC3412GG, 19 Feb 2017 | Read review
“Good luck.”
 of 5 bubbles paul1462017, 19 Feb 2017 | Read review
“Beach front, the view is just spectacular. Adult Royal Service, very quiet if that's what you are looking for.”
 of 5 bubbles princess65, 19 Feb 2017 | Read review
5 of 5