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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,753 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Tainos
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Showing 2,250: English reviews
Truro, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 weeks ago

1st time in Varadero Cuba and the Iberostar Tanios was average. Not a great entrance when you have the welcoming fountains empty along with a few others (why?). More 3* def not 4 by todays or any standard. Staff very friendly. Entertainment crew were great at organising and getting people involved from daytime pool/beach games and dancing to the evening... More 

Helpful?
5 Thank catsailor2014
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, We thank you for choosing us as your preferred destination and we really appreciate your comments about your visit to our hotel. We are happy to hear that you have received a friendly service from our staff (animation team, waiters and reception) and that you found our food selection and preparation good. On the other hand we deeply... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 weeks ago via mobile

We stayed here in Jan 2014 what can I say, enjoyed it from start to finish, so much so we have booked again for January 13th 2016 for 14 nights, as soon as we arrived we were booked in very quickly with the friendly staff, got took to our very large room with massive balcony Room was very clean, with... More 

Helpful?
7 Thank Joe G
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are willing to express how comforting we feel to read comments like yours. Your words will be transmitted to each department to inspire them to continue working harder every day, especial thanks will be transmitted to George. We are also grateful for your vivid recommendation to the on-line community and we are also very pleased knowing how... More 

Glasgow, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 October 2016

Do not go with expectations of a European star system being applied . This is a good 3 star hotel with a standard buffet ( some times a little questionable) allowing for the current level of the cuban tourist market, the usual mix of friendly and sullen staff, a great pool area and fantastic beach. One word of warning ,... More 

Helpful?
5 Thank Weenjoyaholiday
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our IBEROSTAR Taínos as your preferred destination in Cuba and also for sharing your experience on TripAdvisor. We are more than happy to read that you have enjoyed your overall stay. We will pass on your greetings to our check-in staff, the maid who serviced your room and the staff by the pool bar.... More 

Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2016

My husband and i just came back from Iberostar Tainos in Varadero yesterday. We spent 6 wonderful days at the hotel.We had a bungalow near the pool which was very nice and comfortable. Food was excellent,and staff was great. The animation group is fantastic ,professional,and one of a kind. The nightly show's orchestra was fenomenal,the trumpet player one of the... More 

Helpful?
4 Thank Marisa B
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, We are really grateful to know that the staff of IBEROSTAR Tainos worked hard to help you spent six wonderful days in our facilities and even more indebted to read that we are part of your special memories in Cuba. We, definitely, transmitted your appreciation to our manager and particularly to the animation staff and the bartender George.... More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2016

Spent 8 nights at the hotel after 4 day stay in Havana. We stayed in one of the bungalows which was close to the pool area. The room was decent size with vanity area with sink and separate bathroom which had a bidet, wc, and large shower unit. Décor was very simple but acceptable. The room was kept clean and... More 

Helpful?
3 Thank Claudette F
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, We always appreciate to read reviews like yours which highlight our strengths and reveal things that can and should be solved. Thanks for sharing them with the online community since it is the best way to allow other people be acquainted with what we are able to offer. Your words just reinforce our staff commitment to work more... More 

cobourg,ontario,canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016 via mobile

Husband and I stayed at the Tainos for 2 weeks and thought it was fantastic. This was our 4th visit and definitely will be returning. No it is not perfect but the staff are fantastic,the food is great and the rooms are clean and sufficient. If you want perfect then maybe you should be going to 5 star luxury hotel... More 

Helpful?
2 Thank happyvacationer06
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, We feel a remarkable delight every time our guests write amazing reviews like yours. Thanks for having shared those comments with us and the on-line community. It is really a pleasure to know you will be back next year for your 5th visit, so we are looking forward to seeing you. Being as special as you and your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2016

This is a very tired hotel. The lifts were not working and even the porter said they did not like using them. This was like staying in a council tenement in a very poor part of town. The staff also seemed quite jaded. The cocktails were terrible and quite poorly made. We could not prove it but they tasted watered... More 

Helpful?
2 Thank Elizabeth S
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, We thank you very much for choosing us as your preferred destination in Cuba and we really appreciate your feedback of your visit to our hotel, but above all we want to let you know that we are truly sorry for all the inconveniences you experienced. It is rewarding to read that you have loved our beautiful beach;... More 

Lima, Peru
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016

First of all, the good points. The hotel is very well-located, with a fine section of beach and good views from the hotel part of the main hotel section. The lobby is very attractive, with a cozy bar for both smokers and non-smokers and well-prepared drinks. The grounds are very nice, with a beautiful large pool and much vegetation, and... More 

Helpful?
1 Thank Steve G
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you so much for choosing our IBEROSTAR Taínos as your preferred destination and also for your nice words about our hotel and the overall service we offer. Comments like yours will always help us to know our strengths and weaknesses so that we can be able to improve the areas that require upgrading. We truly appreciate your... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 October 2016

Stayed at his hotel as part of a bachelor party. From the moment we entered it was a bad experience. The front staff was rude and not accomodating. It was our first time in Cuba and almost turned us of to cuba completely. The hotel basically shuts down in the evening The crowd is mostly older. Not many young people.... More 

Helpful?
2 Thank jjegathesan
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, On behalf of our team and management we want to thank you for choosing our IBEROSTAR Tainos for your recent stay in Cuba. We would also like to express our honest and deepest regrets because our animation program was not of your liking. IBEROSTAR as a company has been characterized for running resorts where our guests enjoy in... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2016 via mobile

I'll split this into good & bad points, so if you're planning to visit, you know what to expect. Good points:- Hotel staff were polite and helpful throughout our stay, especially the maids who looked after us well. The drinks available were good quality & service was good. The entrainment was good, on the beach & the night shows. The... More 

Helpful?
2 Thank Doc D
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our hotel IBEROSTAR Tainos as your preferred destination and for the time you spent sharing your comments with the online community, your remarks were referred to our Management to review our standards and work on improving our services. We are happy to hear you were very well served by our polite and helpful staff,... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $203 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
257 questions
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bungalow rooms are quite spacious”
 of 5 bubbles CarolynandGeoff, 30 Nov 2016 | Read review
“Avoid the main building, ask for bungalows.”
 of 5 bubbles uorhun, 22 Nov 2016 | Read review
“get a bungalow if you decide to book here”
 of 5 bubbles rjm-decorators, 6 Nov 2016 | Read review
“Top floor of building facing sea (if your mobility is good)”
 of 5 bubbles Weenjoyaholiday, 30 Oct 2016 | Read review
“Bungalows 2603 next to pool area,and closest to beach”
 of 5 bubbles 709marisab, 27 Oct 2016 | Read review
5 of 5